To oversee the delivery of ER casework providing guidance and support on complex cases ensure processes are followed. Be the champion for legislation compliance. Engage in the implementation and delivery of HR projects and support department objectives and coaching of managers, escalating where required. Lead ongoing talent projects and processes. Provide management and accountability to the HR Advisor team and Site Administrators in delivery of their responsibilities.

Lead an effective operation across a small number of production lines within your cell, taking full accountability for employee and operational performance against targets.

Manage and develop employees and workers on your lines to ensure delivery against our Safety, Quality, Service, Cost and People Objectives.

Accountable for the successful operation and manning within the assigned production cell.

Actively seek and recommend continuous improvements, minimise downtime and maximise line performance without compromising on quality.

To support the Technical Manager in achieving and maintaining standards on all printing and labelling matters. To ensure that labels are printed in accordance with customer specification/EEC standards.

Role Summary: To be proactive and detail-oriented within a leading fresh produce service provision company. Support the Business Transformation team in overseeing the global management of data across both customer and internal business operations. Instrumental in ensuring the accuracy, integrity, and flow of data within the ERP and external systems, driving process improvements, leading automation efforts, and developing new tools and solutions to enhance efficiency and productivity across the business.

Main Responsibilities:

• Data Management, ERP and External System Support; Ensure the accurate entry, update, and maintenance of data within the ERP system (particularly Prophet). This includes production schedules, inventory levels, stock control data, and other operational data.
• Oversee and ensure the integrity of global data for both customers and internal business operations within the Prophet ERP system. Ensure that data related to stocks, orders, production schedules, and logistics flows seamlessly. Manage the continuous data optimisation within the Prophet ERP system, ensuring that the data used in production and operations planning is accurate, up-to-date, and accessible to all relevant teams across the business.
• Collaborate with the Business Transformation and IT team to identify opportunities for process automation and system improvements.
• Lead the development and implementation of automation solutions to streamline workflows, improve data accuracy, and reduce manual effort.
• Work closely with cross-functional teams, including IT, developers, and other departments, to develop and implement new tools and solutions within the ERP and external system. Drive the creation of tools that improve operational efficiency and support business goals.
• Act as the key point of contact for ERP system-related queries across different departments, production, and customer service.
• Ensure effective communication and resolution of system issues to maintain operational efficiency.
• Develop, update, and manage Standard Operating Procedures (SOPs) and process flows for supply chain operations. Ensure that all procedures are followed to ensure consistency, accuracy, and compliance across global operations.
• Work closely with both group and non-group customers to identify data-related solutions, ensuring smooth integration of their processes into the ERP system. Support suppliers in streamlining their data inputs into the system, facilitating improved order and inventory management.
• Provide training and ongoing support to internal teams on the effective use of the ERP system. Share best practices and system knowledge to ensure that team members are empowered to utilize the system for improved operations.
• Oversee the documentation and management of projects related to supply chain and operational processes, system setups, and data management. Ensure that projects are completed on time, meet project standards, and align with operational goals.
• Proactively identify inefficiencies in data management and supply chain processes. Recommend and implement improvements to enhance overall operational efficiency, reduce errors, and ensure smooth functioning of the global supply chain.
• Responsible for maintaining the highest standards of food safety and hygiene on site. This includes following all company policies, legal requirements, and industry best practices to ensure that food products are safe, compliant, and of the highest quality.

Other Responsibilities:

• Attention to detail
• High accuracy of Work Professional and respectful behaviour towards colleagues
• High team contribution
• Demonstrate accountability for your responsibilities
• Seek opportunities for learning and strive for progress
• Uphold and demonstrate company values, policies and procedures

This list is not exhaustive and you may be required to undertake other duties as and when requested, within reason and in line with the position.

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Qualifications: No specific qualification for this role

Experience:

• Proven experience with ERP systems (experience with Prophet or similar systems is a plus).
• Strong understanding of global supply chain operations, especially in fresh produce distribution, logistics, and inventory management.
• Experience in data management and system integration for both customer and internal business operations.
• Strong background in process automation, system setup, and optimization within supply chain environments.
• Experience with data analytics tools and reporting systems is a plus.

Skills:

• Excellent problem-solving, analytical, and critical-thinking skills, with a focus on data accuracy and operational efficiency.
• Strong project management skills with the ability to handle multiple tasks and priorities in a fast-paced environment.
• Ability to collaborate with cross-functional teams, including IT, production, customer service, and external partners.
• Excellent communication skills with the ability to train others and share knowledge across teams.
• Proactive mindset with a passion for driving continuous improvement and global process optimisation.

To control, verify, print, issue and record labels for production, ensuring the To ensure packaging is correctly labelled and readily available in the designated locations for production and in the print room. Unloading/loading packaging deliveries and ensuring paperwork is accurate and locations match. Where applicable to ensure that the flat pack boxes are erected in line with the production plan, for all products that are required.

To control, verify, print, issue and record labels for production, ensuring the To ensure packaging is correctly labelled and readily available in the designated locations for production and in the print room. Unloading/loading packaging deliveries and ensuring paperwork is accurate and locations match. Where applicable to ensure that the flat pack boxes are erected in line with the production plan, for all products that are required.

To plan, check, monitor and carry out maintenance work and repair of all Company equipment, machinery, and buildings. To ensure conformance to all legislative requirements, codes of practice, best practice and Health and Safety requirements for the safe, and efficient operation of the business, including machinery, buildings and services.

Responsible for managing sales orders, stock allocation, and transport bookings to ensure on-time delivery. Acting as the first point of contact for assigned product categories, this role requires strong coordination with internal teams, customers, and supply chain partners to meet customer expectations. The successful candidate will also oversee data processes, system management, and support training for new team members.

Pack products on behalf of our customers across a variety of production lines while checking for any quality defects and working to line speed targets.

Work to set standards in order to deliver targets and assist Key Operative with minimising downtime by remaining focused and making full use of any downtime to assist with other tasks or packing on other lines.

Actively seek and recommend continuous improvements, minimise downtime and maximise line performance without compromising on quality.

To ensure that all operational processes, including picking, moving stock, and unloading, are completed safely, efficiently, and in a timely manner to meet both Company and customer requirements. This includes operating Material Handling Equipment (MHE) for loading, unloading, and stock movement while maintaining high standards of safety, accuracy, and quality.

To support a busy warehouse function with systems and general administration duties.

To be responsible for the effective delivery of the company’s induction programme, ensuring new employees are welcomed, informed, and prepared for their roles. The Induction Training Facilitator will continually improve and tailor the induction experience to accommodate various learning styles, ensure smooth administration of induction data, and support any ad hoc training needs as required.

The candidate will analyse key operating data in order to drive immediate operating changes. The overall focus will revenue maximization and cost reduction and will be expected to work closely with operational management and support the management accountants.

To check, monitor and carry out maintenance work and repair of all company equipment, machinery and buildings. To carry out all aspects of Engineering activity and asset care within the business and ensure that it assists the delivery of an effective operation on a day to day business.

Proactively improving equipment operation to reduce machine downtime and increase production efficiency is certainly a key element of this role. Ensuring all machinery and services are in good working order, ready for production use, including servicing and repairs of all equipment on site.

To plan, check, monitor and carry out maintenance work and repair of all Company equipment, machinery, and buildings. To ensure conformance to all legislative requirements, codes of practice, best practice and Health and Safety requirements for the safe, and efficient operation of the business, including machinery, buildings and services.

Ensure that all product is in the correct location at the correct time, in accordance with the Company stock control system and the needs of the Production Team. Responsible for ensuring that all pallets are correctly labelled and that all products are traceable at all times and that any movement of stock is accurately recorded in the Company stock control system.

Lead and manage all aspects of Production within the section to deliver an effective and efficient operation against daily and shift targets and plans whilst providing a centre of excellence approach.

To manage the Line Leaders ensuring that quality and health & safety standards are achieved and maintained and that Line Teams are trained in accordance with Standard Operating Procedures, Health & Safety Procedures and Product Specifications.

Working as part of the packing line the role will help to lead and develop the packing team to meet quality and packing targets.

The role will be responsible for machine minding, works order completion and providing support during change overs.

Actively seek and recommend continuous improvements, minimise downtime and maximise line performance without compromising on quality.

To provide a comprehensive administrative support service to the production and stock control functions ensuring that all processes and documentation is accurate and completed in a timely manner to allow for the efficient operation of the site. Responsible for the organisation, distribution and closing of all production Works Orders accurately and within the same shift window.

To supervise and lead a multi-disciplined team delivering the highest levels of service and support to the Production shift manager in supervising a section of production. Key Focus area is the elimination of any non-value-added time or activity in production supply and the accurate recording of all ERP transactions to ensure smooth and seamless operation. Continuously look to develop and improve key work processes and develop better, faster, more efficient ways of doing things.

To execute the site machine cleaning schedule efficiently and to the highest standards whilst maintaining safe working practices at all times and complying with all site guidelines and rules. Work as part of a small team in collaboration with production to make the best use of line time available to complete hygiene cleaning to the highest possible standard.

Continuously look to develop and improve key work processes and develop better, faster, more efficient ways of doing things.

Responsible for overseeing the day-to-day operations within the warehouse, ensuring smooth, efficient, and safe handling of goods according with Standard operating, Health & Safety procedures and Product specifications. This role involves managing warehouse staff and ensuring that all warehouse operations comply with safety standards and company policies. The Warehouse Supervisor plays a key part in optimizing workflow and improving operational efficiency and ensure the warehouse and picking operation is successfully implemented in accordance with customer and company service levels.

To support site management team in the successful delivery of KPI’s and business requirements at the site. Working with the site management team to help ensure effective systems are in place to maintain optimum service levels. Take a proactive approach to managing performance of the site and the people, identifying areas of development and supporting in line with succession and development plans.

Ensure all product arriving on site is checked against customer requirements and reported accurately.

Responsible for maintaining daily stock accuracy and ensuring efficient stock operations within the warehouse or production area. This includes scanning, counting, and reporting stock, supporting the Stock Supervisor and Production Admin, and ensuring compliance with health, safety, and food safety regulations. The role also involves identifying issues such as old stock, miss picks, and overpacks, and reporting them to the relevant supervisors.

Responsible for managing sales orders, stock allocation, and transport bookings to ensure on-time delivery. Acting as the first point of contact for assigned product categories, this role requires strong coordination with internal teams, customers, and supply chain partners to meet customer expectations. The successful candidate will also oversee data processes, system management, and support training for new team members.

To provide a comprehensive administrative support service to the production and stock control functions ensuring that all processes and documentation is accurate and completed in a timely manner to allow for the efficient operation of the site. Responsible for the organisation, distribution and closing of all production Works Orders accurately and within the same shift window.

Category ownership for the procurement and scheduling of Packaging and/or indirect materials to all ISS sites. Category budget and stock management responsibility for all ISS sites. Ordering and control of packaging and/or indirect stock items to ensure consistency of production schedule whilst maintaining optimum stock levels and optimum buying cycles. Category ownership for MRP and factory supply of packaging materials and/or indirect items based on forecasted volumes and within buying parameters, ensuring 100% to plan availability.

To ensure all produce dispatched from ISS meets all customer requirements of safety, quality and legality.

To control, verify, print, issue and record labels for production, ensuring the To ensure packaging is correctly labelled and readily available in the designated locations for production and in the print room. Unloading/loading packaging deliveries and ensuring paperwork is accurate and locations match. Where applicable to ensure that the flat pack boxes are erected in line with the production plan, for all products that are required.

The Senior Finance Business Partner will play a key role in supporting operational and commercial performance across ISS. Working closely with the Finance Director and senior operational management, the role holder will provide timely, accurate and actionable insight to support decision-making, improve labour efficiency, ensure appropriate cost recovery and identify opportunities to enhance revenue and margin performance. The role will also lead and develop two Finance Business Partners, ensuring high-quality analysis, reporting and business partnering support across the business.

To ensure that all operational processes, including picking, moving stock, and unloading, are completed safely, efficiently, and in a timely manner to meet both Company and customer requirements. This includes operating Material Handling Equipment (MHE) for loading, unloading, and stock movement while maintaining high standards of safety, accuracy, and quality.

Responsible for maintaining the operational efficiency and safety of our facilities across the site.

Support the HR team with delivering their strategy by providing an administration and coordination function for the department.

Ensure all products dispatched from ISS meet customer quality requirements and are safe and legal, minimising the likelihood of rejections and ensuring ISS exceed our Quality Service Levels (QSL). Develop and engage with the QC team to work with production teams to ensure processes relating to product quality, safety and legality are followed throughout the packing process

Overall responsibility for the procurement, scheduling, storage and issue of all Packaging materials within site. Full budget and stock management responsibility for all ISS direct packaging and transit materials. Responsible for Packaging Scheduling and Issuing Team development and performance to ensure 100% plan availability within budget and stock targets and that that accurate packaging stock records are maintained and updated in a timely manner.

Responsible for maintaining daily stock accuracy and ensuring efficient stock operations within the warehouse or production area. This includes scanning, counting, and reporting stock, supporting the Stock Supervisor and Production Admin, and ensuring compliance with health, safety, and food safety regulations. The role also involves identifying issues such as old stock, miss picks, and overpacks, and reporting them to the relevant supervisors.

Working as part of the packing line the role will help to lead and develop the packing team to meet quality and packing targets.

The role will be responsible for machine minding, works order completion and providing support during change overs.

Actively seek and recommend continuous improvements, minimise downtime and maximise line performance without compromising on quality.

Pack products on behalf of our customers across a variety of production lines while checking for any quality defects and working to line speed targets.

Work to set standards in order to deliver targets and assist Key Operative with minimising downtime by remaining focused and making full use of any downtime to assist with other tasks or packing on other lines.

Actively seek and recommend continuous improvements, minimise downtime and maximise line performance without compromising on quality.

Responsible for maintaining the operational efficiency and safety of our facilities across the site.

Pack products on behalf of our customers across a variety of production lines while checking for any quality defects and working to line speed targets.

Work to set standards in order to deliver targets and assist Key Operative with minimising downtime by remaining focused and making full use of any downtime to assist with other tasks or packing on other lines.

Actively seek and recommend continuous improvements, minimise downtime and maximise line performance without compromising on quality.

To control, verify, print, issue and record labels for production, ensuring the To ensure packaging is correctly labelled and readily available in the designated locations for production and in the print room. Unloading/loading packaging deliveries and ensuring paperwork is accurate and locations match. Where applicable to ensure that the flat pack boxes are erected in line with the production plan, for all products that are required.

To support the Printroom Supervisor in achieving and maintaining standards on all printing and labelling matters. To ensure that labels are printed in accordance with customer specification and EEC standards.

To plan, check, monitor and carry out maintenance work and repair of all Company equipment, machinery, and buildings. To ensure conformance to all legislative requirements, codes of practice, best practice and Health and Safety requirements for the safe, and efficient operation of the business, including machinery, buildings and services.

To execute the site machine cleaning schedule efficiently and to the highest standards whilst maintaining safe working practices at all times and complying with all site guidelines and rules. Work as part of a small team in collaboration with production to make the best use of line time available to complete hygiene cleaning to the highest possible standard.

Continuously look to develop and improve key work processes and develop better, faster, more efficient ways of doing things.

Ensure that all product is in the correct location at the correct time, in accordance with the Company stock control system and the needs of the Production Team. Responsible for ensuring that all pallets are correctly labelled and that all products are traceable at all times and that any movement of stock is accurately recorded in the Company stock control system.

To ensure that all operational processes, including picking, moving stock, and unloading, are completed safely, efficiently, and in a timely manner to meet both Company and customer requirements. This includes operating Material Handling Equipment (MHE) for loading, unloading, and stock movement while maintaining high standards of safety, accuracy, and quality.

Pack products on behalf of our customers across a variety of production lines while checking for any quality defects and working to line speed targets. Work to set standards in order to deliver targets and assist with minimising downtime by remaining focused and making full use of any downtime to assist with other tasks or packing on other lines. Actively seek and recommend continuous improvements, minimise downtime and maximise line performance without compromising on quality.