To provide a comprehensive administrative support service ensuring that all processes and documentation are accurate and completed in a timely manner to allow for the efficient operation of the site. The role will involve processing invoices, general admin tasks and chasing deliveries.

We’re driven by our commitment to quality, people, and service — and we’re looking for a passionate Site Administrator with opportunities for HR/Payroll progression.

This role is perfect for those with a keen interest to take the first step towards HR development with opportunities for funded HR qualifications.

This role will be a permanent.

Salary: £28,000

Location: On Site at ISS Bridge, Bridge, Coldharbour Lane, Bridge, Canterbury, CT4 5HL (Must be able to commute to location with ease)

Working Hours: Monday to Friday - 08:00 - 17:00 (1 Hour Unpaid Lunch)

Benefits:

• 28 Days Annual (pro rata including bank holidays)
• Annual Pay Reviews
• Company Sick Pay
• Enhanced Pension Contributions
• Enhanced Family Leave
• Social Events (including Christmas and Summer Parties)
• Free Tea and Coffee
• Value Recognition Schemes
• Long Term Service Award
• Health and Wellbeing Programmes (including 24/7 GP services and Employees Assistance Programme) •
• Employee Discounts
• Opportunities for funded training courses and HR focused qualifications

Key Responsibilities:

Act as the first point of contact and coordinator for all visitors to site and support in allocated site and HR department administrative tasks including projects and payroll responsibilities.

• Meet and greet visitors to site, including notifying their hosts.
• Ensure visitor paperwork is understood and completed then filed accordingly with arranging allocation of access cards if required.
• Support in arranging catering for visitors when required.
• Answer telephone calls to site and re-direct them to the intended recipient.
• Facilitate collections and deliveries including distribution to relevant parties.
• Ensure site orders are arranged including food, drinks and stationery.
• Continually change notice boards with up-to-date information and replacing posters around all sites.
• Complete general administration including organising room timetables, invoices and PO’s.
• Direct site issues reported to relevant individuals.
• Support with administration for HR projects.
• Support with payroll administration.
• Maintain site tidiness including PPE and changing areas.
• Responsible for maintaining the highest standards of food safety and hygiene on site. This includes following all company policies, legal requirements, and industry best practices to ensure that food products are safe, compliant, and of the highest quality.

What You’ll Bring:

• Strong experience within administration.
• Experience within Microsoft Software including word and excel.
• Excellent communication skills both verbal and written.
• Strong customer service skills.
• Ability to manage multiple priorities in a fast-paced environment with precision and accuracy.
• Able to use initiative whilst working both independently and within a team.
• Experience in HR or Payroll is beneficial but not essential.

Responsible for maintaining the operational efficiency and safety of our facilities across the site.

Ensure all products dispatched from ISS meet customer quality requirements and are safe and legal, minimising the likelihood of rejections and ensuring ISS exceed our Quality Service Levels (QSL). Develop and engage with the QC team to work with production teams to ensure processes relating to product quality, safety and legality are followed throughout the packing process

Responsible for maintaining daily stock accuracy and ensuring efficient stock operations within the warehouse or production area. This includes scanning, counting, and reporting stock, supporting the Stock Supervisor and Production Admin, and ensuring compliance with health, safety, and food safety regulations. The role also involves identifying issues such as old stock, miss picks, and overpacks, and reporting them to the relevant supervisors.

Ensure that all product is in the correct location at the correct time, in accordance with the Company stock control system and the needs of the Production Team. Responsible for ensuring that all pallets are correctly labelled and that all products are traceable at all times and that any movement of stock is accurately recorded in the Company stock control system.

To control, verify, print, issue and record labels for production, ensuring the To ensure packaging is correctly labelled and readily available in the designated locations for production and in the print room. Unloading/loading packaging deliveries and ensuring paperwork is accurate and locations match. Where applicable to ensure that the flat pack boxes are erected in line with the production plan, for all products that are required.

To ensure that all operational processes, including picking, moving stock, and unloading, are completed safely, efficiently, and in a timely manner to meet both Company and customer requirements. This includes operating Material Handling Equipment (MHE) for loading, unloading, and stock movement while maintaining high standards of safety, accuracy, and quality.

Working as part of the packing line the role will help to lead and develop the packing team to meet quality and packing targets.

The role will be responsible for machine minding, works order completion and providing support during change overs.

Actively seek and recommend continuous improvements, minimise downtime and maximise line performance without compromising on quality.

To ensure that all operational processes, including picking, moving stock, and unloading, are completed safely, efficiently, and in a timely manner to meet both Company and customer requirements. This includes operating Material Handling Equipment (MHE) for loading, unloading, and stock movement while maintaining high standards of safety, accuracy, and quality.

Pack products on behalf of our customers across a variety of production lines while checking for any quality defects and working to line speed targets. Work to set standards in order to deliver targets and assist with minimising downtime by remaining focused and making full use of any downtime to assist with other tasks or packing on other lines. Actively seek and recommend continuous improvements, minimise downtime and maximise line performance without compromising on quality.

Working as part of the packing line the role will help to lead and develop the packing team to meet quality and packing targets. The role will be responsible for machine minding, works order completion and manage change over procedure. Actively seek and recommend continuous improvements, minimise downtime and maximise line performance without compromising on quality.

Working as part of the Engineering Team the role will be to support the Shift Maintenance Engineer with some preventative maintenance. The role will be predominantly be a deep cleaning role, which will involve removing guards and barriers under the supervision of the shift engineer and cleaning production machinery.

To plan, check, monitor and carry out maintenance work and repair of all Company equipment, machinery, and buildings. To ensure conformance to all legislative requirements, codes of practice, best practice and Health and Safety requirements for the safe, and efficient operation of the business, including machinery, buildings and services.

Pack products on behalf of our customers across a variety of production lines while checking for any quality defects and working to line speed targets. Work to set standards in order to deliver targets and assist with minimising downtime by remaining focused and making full use of any downtime to assist with other tasks or packing on other lines. Actively seek and recommend continuous improvements, minimise downtime and maximise line performance without compromising on quality.

To ensure that all operational processes, including picking, moving stock, and unloading, are completed safely, efficiently, and in a timely manner to meet both Company and customer requirements. This includes operating Material Handling Equipment (MHE) for loading, unloading, and stock movement while maintaining high standards of safety, accuracy, and quality.

Working as part of the packing line the role will help to lead and develop the packing team to meet quality and packing targets. The role will be responsible for machine minding, works order completion and manage change over procedure. Actively seek and recommend continuous improvements, minimise downtime and maximise line performance without compromising on quality.

Responsible for managing sales orders, stock allocation, and transport bookings to ensure on-time delivery. Acting as the first point of contact for assigned product categories, this role requires strong coordination with internal teams, customers, and supply chain partners to meet customer expectations. The successful candidate will also oversee data processes, system management, and support training for new team members.

To supervise and lead a multi-disciplined team delivering the highest levels of service and support to the Production shift manager in supervising a section of production. Key Focus area is the elimination of any non-value-added time or activity in production supply and the accurate recording of all ERP transactions to ensure smooth and seamless operation. Continuously look to develop and improve key work processes and develop better, faster, more efficient ways of doing things.

To provide a comprehensive administrative support service to the production and stock control functions ensuring that all processes and documentation is accurate and completed in a timely manner to allow for the efficient operation of the site. Responsible for the organisation, distribution and closing of all production Works Orders accurately and within the same shift window.

To support the Technical Manager in achieving and maintaining standards on all printing and labelling matters. To ensure that labels are printed in accordance with customer specification/EEC standards.

To support the Printroom Supervisor in achieving and maintaining standards on all printing and labelling matters. To ensure that labels are printed in accordance with customer specification and EEC standards.

Pack products on behalf of our customers across a variety of production lines while checking for any quality defects and working to line speed targets.

Work to set standards in order to deliver targets and assist Key Operative with minimising downtime by remaining focused and making full use of any downtime to assist with other tasks or packing on other lines.

Actively seek and recommend continuous improvements, minimise downtime and maximise line performance without compromising on quality.

Working as part of the packing line the role will help to lead and develop the packing team to meet quality and packing targets.

The role will be responsible for machine minding, works order completion and providing support during change overs.

Actively seek and recommend continuous improvements, minimise downtime and maximise line performance without compromising on quality.

Working as part of the Engineering Team the role will be to support the Shift Maintenance Engineer with some preventative maintenance. The role will be predominantly be a deep cleaning role, which will involve removing guards and barriers under the supervision of the shift engineer and cleaning production machinery.