Lead, develop and manage the quality team to ensure all products released for distribution meets customer specification. Support all departments and customers in developing and complying with processes to deliver a safe, legal and quality product.

Team Management and Expertise:

• To effectively manage the QA Shift Managers/ Supervisors in a proactive manner, identifying and addressing any training and development needs
• Develop a multiskilled QA team function
• Ensure that continuous improvement/best practice as well as effective team working is a priority for all
• Oversee and/ or organise QA meetings to enable thorough communication about daily production issues, product launches and other general updates
• Engage production teams to take more accountability for quality to develop a ‘right first time’ culture
• Undertake monthly reviews of the quality team performance against accountabilities, KPI’s and complete their appraisals.

Product Quality & Safety:

• Ensure that the product produced meets food safety, legal, quality and customer requirements
• Ensure that the site meets Quality KPI’s targets. Manage trend analysis and quality presentations.
• Ensure customer requirements are managed and responded promptly
• Ensure a thorough investigation takes place of any serious customer complaints
• Ensure that the non-conformance procedure is followed, and that corrective actions/ root cause analysis is carried out to prevent recurrence
• Have input into creating/reviewing factory based technical procedures
• Ensure that site is audit ready at all times.
• Take an active part in the internal audit programme. In addition, ensure that members of the QA team are released as required to also participate in internal audits when required
• Participate in pre-production trials, trialling of new machinery for food processing and improving production processes
• Contribute to the development and implementation of company initiatives

Other Responsibilities:

• Attention to detail
• High accuracy of Work
• Professional and respectful behaviour towards colleagues
• High team contribution
• Demonstrate accountability for your responsibilities
• Lead by example with upholding company values, policies and procedures

Managerial Responsibilities:

• Develop your teams’ skillset and identifying areas for personal development
• Strive for excellence and actively engage with development opportunities
• Drive company engagement activities and enthusiasm
• Effectively communicate with the team, company and wider business

This list is not exhaustive and you may be required to undertake other duties as and when requested, within reason and in line with the position.

• Excellent standard of English & Math’s
• HACCP, Auditing, and a Food Safety qualification advantageous.
• Experience of managing a team and supporting and developing direct reports
• Demonstrable knowledge of the fresh produce sector
• At least 5 years previous experience of a role in a Quality management role
  

Shift- M-F