LIND is one of the largest family- owned motorcycle groups in the UK representing the most admired and revered brands including BMW Motorrad. BMW Motorcycles lead the way in motorcycle racing and changing how the world moves. At LIND we believe in creating an environment as exciting and inspiring as the brands we represent, bringing the excitement to the lives of not only our customers but our employees too.
A fantastic opportunity has arisen for a Parts Advisor to join our already highly successful team at BMW Motorrad Welwyn Garden City and become a member of the renowned LIND family.
This role is at the core of our customer experience and successful operation of the workshop. Working in a dedicated and lively environment, your focus will be on the customer journey, sourcing and providing parts for customers and the workshop to carry out services to motorbikes. Your role will be a vital part of the BMW Welwyn story!
Responsibilities include, but are not limited to:
- Reporting to the Aftersales Manager
- Achieving sales targets by selling parts, accessories & clothing via the retail counter and workshop
- Liaising with all Departments
- Stock control, including regular stock checks Ordering and verifications
- Online shop management
- Maintain records and process accurate Warranty Claims
- Create a memorable experience for the customer from enquiry to sale
- Maintaining and building close relationships with new and existing customers
- Social media promotions and general posts
The successful candidate will have:
- A can-do attitude
- Be a Team Player
- Excellent Attention to Detail
- Great Computer Skills
- Ability to utilise multiple systems
- Possess a Methodical Approach
- Be Approachable and Honest
- Excellent communication skills
- A passion for motorcycles
Desirable:
- Experience with using automotive systems such as Kerridge
- A full A Category Motorcycle Licence is desirable
- Knowledge of BMW Parts, Accessories and Clothing
Benefits Include:
- 39 Hour working week (Tuesday through Saturday)
- 22 days holiday rising with service, plus bank holidays
- Generous staff discount scheme
- Onsite Parking
- Employee Assistance Programme
- Ongoing support with LIND Training and Development
- Manufacturer training
- The opportunity to work in a great environment with great people
- Being a part of the LIND Family
- BMW lease motorcycle scheme
About us
LIND Motorrad, Welwyn Garden City is host to a state of the art showroom and workshop. It houses the latest models in the BMW Motorrad range and an extensive selection of BMW Motorrad Approved Used Models in the Premium Selection.
The successful candidate will have the best working environment, highly experienced colleagues and support all the way. We encourage hard work, but fun is vital - we love getting enthusiastic with every contact touch with our customers. As a team we share in our customers enthusiasm for the brand, with many of us owning and riding our own BMW motorcycles. Their excitement is ours and we share our family culture with them at every opportunity.
Here at LIND, we work closely with our team members to build their careers and highlight ever growing opportunities with the LIND family.
So, if you value excellence, integrity, service and fun, make life a ride, submit an application and get ready to two- wheel your way into Life In a New Dimension at LIND BMW Welwyn Garden City!
We encourage all ages and genders to apply to this wonderful opportunity.
Learn more about us at www.lind.co.uk
New Year, New Me, New Job!
A fantastic opportunity has arisen for a Driver/Valeter to join our highly successful team at Harley-Davidson Newmarket and forthcoming Newmarket Yamaha Dealership in January 2025.
You will play an integral role within our dual site where your primary focus will be providing collection and delivery of sales and service bikes, motorcycle valeting, along with some basic site maintenance.
Ideally you will have previous experience within the motorcycle/automotive trade, but we are also willing to consider someone with a great attitude who is looking for that first break into the motorcycle industry. Full training will be provided.
In this customer facing role, you will genuinely want to take ownership of our customer’s needs, wants and desires and you will also want to get fully involved with dealership events and rides, both on and off site. We live and breathe Harley-Davidson, to us this is far more than just a place of work!
Responsibilities include but are not limited to:
- Motorcycle deliveries & collections
- Van maintenance diary and daily inspections
- Meeting time driven targets
- Managing own workload & efficiencies
- Ensuring we exceed our customer expectations
- Assisting in dealership events
- Carrying out basic service washes, when required
- Basic site maintenance and upkeep
Essential:
- Full UK car and motorcycle licence
- First class positive, can do attitude
- Fit and able to confidently move our motorcycles.
- Team player, always cheerful
- Wants to understand and support all other areas of the dealership
- For those who may lack in experience, a willingness to learn is essential
Benefits Include:
- 39 Hour working week (Tuesday to Saturday)
- 30 days holiday (including bank holidays) rising with service
- Generous staff discount scheme
- Onsite Parking
- Employee Assistance Programme with access to 24/7 helpline and counselling including you and your immediate family
- Bike to Work scheme
- Life Assurance (death in service benefit) 1 year salary
- Health Care scheme with 24/7 access to a GP, 6 physio appointments and a prescription service
- Free eye tests and supplement towards frames
- Enhanced maternity and paternity pay
- Access to gym discounts using our Health Care Scheme
- Ongoing support with LIND Training and Development
- Manufacturer training
- Voluntary time off of up to 3 days to carry out volunteer work
- The opportunity to work in a great environment with great people
- Being a part of the LIND Family
About us:
Newmarket Harley-Davidson, home to the Fenlanders Chapter and Captain Fawcett Barbershop, has been around for 23 years and opened at Oaks Drive in 2019, now making this the largest Harley-Davidson store in the UK!
Our impressive showroom stocks the latest lifestyle, rider clothing and Harley-Davidson models with everything from city run around bikes to comfortable tourers for long journeys. We also stock the UK's largest selection of approved used Harley-Davidson motorcycles, sold to enthusiasts, by enthusiasts. Our on-site workshop is staffed by expertly trained technicians from the Harley-Davidson University.
The successful candidate will have the best working environment, highly experienced colleagues and support all the way. We encourage hard work, but fun is vital - we love getting enthusiastic with every contact touch with our customers. Just check out on Instagram page: www.instagram.com/lindhdnewmarket !
A fantastic opportunity has arisen for an experienced Motorcycle Technician to join our us at Yamaha Newmarket working alongside our highly experienced team at Harley-Davidson.
Previous experience as a Motorcycle Technician is essential to this role, and you will need to possess an NVQ 3 in car/motorcycle maintenance. This is an ideal role for someone wishing to develop their career and benefit from full manufacturer technician training.
This role will require you to interact with our customers, so, standard service is not enough. You will genuinely want to take ownership of their needs, wants and desires, and you’ll want to get fully involved with dealership events and rides, both on and off site. We live and breathe bikes, to us this is far more than just a place of work, and we like to have some fun too!
Responsibilities include but are not limited to:
- Direct Interaction with our Customers
- Servicing and Repairs on Yamaha and all other makes of Motorcycles
- Understand and Adhere to Manufacturer Guidelines
- Carry out Vehicle Health Checks Be Conversant with Manufacturer Online Systems and Special Tools
- Provide Detailed Written Diagnostics on Job Cards
- Fully log Warranty work on Job Cards
- Carry out Health Checks
- Achieve Maximum Personal Efficiency
- Achieve Daily Sold Hours Target
The ideal candidate will be:
- Passionate & Energetic
- Methodical Approach
- Approachable and Honest
- Good Communicator
- Efficient Time Manager
- Team player
The successful candidate will:
- Hold a Full A Category Motorcycle Licence
- Have previous experience as a Technician, ideally Motorcycle
- Be Computer Literate
In return we are offering a competitive salary + bonus OTE of £25,000 - £34,400 per annum. Salary range is dependant on experience as a Specialist, Expert or Pro Technician.
Benefits Include:
- 39 hour working week
- 30 days holiday (including bank holidays) rising with service.
- Generous staff discount scheme
- Free onsite Parking
- Employee Assistance Programme with access to 24/7 helpline and counselling including you and your immediate family.
- Bike to Work scheme.
- Life Assurance (death in service benefit) 1 year salary
- Health Care scheme with 24/7 access to a GP, 6 physio appointments and a prescription service
- Free eye tests and supplement towards frames
- Enhanced maternity and paternity pay
- Access to gym discounts using our Health Care Scheme
- Ongoing support with LIND Training and Development Manufacturer training
- Voluntary time off of up to 3 days to carry out volunteer work.
- Being part of the LIND Family
About Us.
LIND (Life In New Dimension) represents some of the most prestigious automotive brands in the world, including Harley- Davidson, Triumph, BMW Motorrad, Yamaha, Ducati and Porsche. Our impressive showroom is shared with our world-famous Harley-Davidson Newmarket.
The successful candidate will have the best working environment, highly experienced colleagues and support all the way. We encourage hard work, but fun is vital - we love getting enthusiastic with every contact touch with our customers. Just check out our Instagram page to see! @lindhdnewmarket
As a team we share in our customers enthusiasm for the brand. Their excitement is ours and we share our family culture with them at every opportunity. Here at LIND, we work closely with our team members to build their careers and highlight ever growing opportunities with the LIND family.
So if you value excellence, integrity, service and fun, submit an application and get ready to two- wheel your way into Life In a New Dimension!
We encourage all ages and genders to apply to this wonderful opportunity.
As Porsche says, ‘people are the real engine’, and here at LIND, we agree.
A fantastic opportunity has arisen for a Service Advisor to join our award-winning team at Porsche Centre Tonbridge.
Representing one of the world's most prestigious car brands within state-of-the-art facilities across East Anglia and the South of England, the LIND team pride ourselves on providing a customer experience like no other.
This role is at the core of our customer satisfaction, building lasting relationships with new and existing customers, guiding and advising them on work needed on their vehicles and being with them every step of the way. Working in a dedicated and lively team, your focus will be on the customer journey, and liaising with Porsche Technicians and Parts Advisors to advise customers on repairs. Your role will be an integral piece of the Porsche engine and the LIND family.
Responsibilities include but are not limited to:
- Exceeding customers expectations through every step of the process
- Creating a memorable experience from enquiry through to completion and collection of their vehicle
- Be primarily responsible for achieving targets for labour sales and hours sold
- Represent the Porsche brand with expert knowledge and delivering excellent customer service through honest guidance
- Maintain and build close relationships with new and existing customers
- Efficient management of the workflow and scheduling of the diary
- Take responsibility for customer vehicles, keys and workshop parking
- Keep the customer informed every step of the way throughout the time that we are caring for their pride and joy
- Use your knowledge to advise customers on repairs, in consultation with the workshop controller
The ideal candidate:
- Service Advisor with a passion for Customer Service
- First Class can do attitude
- Passionate about cars and the Porsche brand
- An enthusiastic team player
- Excellent Attention to Detail
- Great Computer Skills
- A Methodical Approach
- Approachable and Honest
- Excellent communication not only with Customers but also the Technicians
- Efficient Time Manager
- Good mechanical knowledge of Porsche cars (preferred)
- Experience with using a showroom CRM system and/or DMS such as Kerridge (preferred)
Benefits Include:
- 22 days holiday rising with service, plus bank holidays
- Onsite Parking
- Employee Assistance Programme
- Staff discounts
- Ongoing support with Training and Development
- The opportunity to work in a great environment with great people
- Being a part of the LIND Family
We work closely with our team members to build their careers and highlight ever growing opportunities with the LIND family.
If you value excellence, integrity, service and fun, submit an application and make sure there is a part of you in every Porsche at Porsche Centre Tonbridge!
We encourage all ages and genders to apply to this wonderful opportunity.
Representing some of the most prestigious automotive brands in the world, including Porsche, Harley- Davidson, BMW, Triumph, Yamaha and Ducati, LIND is a family business that brings excellence and fun to not only their customers but their employees too. Are you ready for a role to Rev Your Heart?
A fantastic opportunity has arisen for a Sales Specialist to join our brand new Yamaha dealership in Newmarket working alongside our experienced team at Harley-Davidson in a shared site.
This role will ideally suit someone with a passion for motorcycles. The successful candidate will be looking to establish a career in the motorcycle industry as a Sales Specialist and willing to learn from our already successful and friendly team or someone who is already selling successfully in the motorcycle / automotive industry and is looking for the next challenge in their career.
We are looking for someone who’ll want to get fully involved with dealership events and rides, both on and off site.
Responsibilities include but are not limited to:
- Reporting to the Head of Business you will be achieving vehicle profit and volume targets
- Maintaining above national average for our Customer Experience Programme and Mystery Shops
- Aim to maximise sales and profit opportunities
- Managing all Sales enquiries by use of Kerridge and Manufacturer CRM systems.
- Ensuring accurate completion of all Sales documentation
- Ensuring Showroom display and presentation is second to none
- Deliver first class leading customer service with every interaction.
- Actively drive the performance of New, Used and Finance related sales.
- Adhere to all manufacturer and LIND programmes.
- Actively promote the high standards of Yamaha at all times.
The successful candidate will:
- Hold a Full UK Motorcycle Licence
- Have previous experience working as a Sales Executive in a dealership
- Have a desire to be close to our customers (we ride too, and we regularly attend events, social meetings and ride outs)
- Be a team player and foster strong inter-departmental relationships
- Have strong interpersonal and communication skills
- Be self-motivated, ambitious, professional, and forward thinking
- Be focused on achieving business goals
- Have the ability to work within a defined sales process
- Have a desire to have fun!
Benefits Include:
- 39 hour working week 30 days holiday (including bank holidays) rising with service
- Generous staff discount scheme
- Free onsite parking
- Employee Assistance Programme with access to 24/7 helpline and counselling including you and your immediate family
- Bike to Work scheme
- Life Assurance (death in service benefit) 1 year salary
- Health Care scheme with 24/7 access to a GP, 6 physio appointments and a prescription service
- Free eye tests and supplement towards frames
- Enhanced maternity and paternity pay
- Access to gym discounts using our Health Care Scheme
- Ongoing support with LIND Training and Development
- Manufacturer training
- Voluntary time off of up to 3 days to carry out volunteer work
- The opportunity to work in a great environment with great people
- Being a part of the LIND Family
Please note that this role has an uncapped commission-based structure, with a realistic achievable OTE of £45,000 + per annum.
About Us.
LIND (Life In New Dimension) represents some of the most prestigious automotive brands in the world, including Harley- Davidson, Triumph, BMW Motorrad, Yamaha, Ducati and Porsche. Our impressive showroom is shared with our world-famous Harley-Davidson Newmarket.
The successful candidate will have the best working environment, highly experienced colleagues and support all the way. We encourage hard work, but fun is vital - we love getting enthusiastic with every contact touch with our customers. Just check out our Instagram page to see! @lindhdnewmarket
As a team we share in our customers enthusiasm for the brand. Their excitement is ours and we share our family culture with them at every opportunity. Here at LIND, we work closely with our team members to build their careers and highlight ever growing opportunities with the LIND family.
So if you value excellence, integrity, service and fun, submit an application and get ready to two- wheel your way into Life In a New Dimension!
We encourage all ages and genders to apply to this wonderful opportunity.