We have a very rare and exciting opportunity for an Aftersales Manager to lead our team at LIND Triumph Central London in Vauxhall.
We are seeking an experienced manager who is driven and enthusiastic with absolute focus on team development and business performance, an individual who has a proven track record in automotive management who is looking to further his/her career to take the thriving Aftersales departments to the next level.
The ideal candidate will fully understand motorcycle operations and take pride in their ability to develop our team, sales and profit opportunities, whilst simultaneously delivering exceptional levels of professionalism and above all, an outstanding customer experience.
Key Responsibilities:
- Provide clear leadership, motivating and managing our highly experienced aftersales team
- Ensure that our customers enjoy the very best experience
- Liaising with the manufacturer to maximise relationships and opportunities
- Achieve LIND & manufacturer business plans
- Achieve/Maintain a minimum upper quartile in manufacturer KPI’s
The successful candidate will:
- Demonstrate a progressive management career in the aftersales automotive trade
- Have a full understanding of workshop management alongside parts and clothing
- Have a full understanding of Service, Parts and Clothing departmental management
- Full understanding of Budgeting/ P+L/ Accounts/ Manufacturer bonus schemes
- Possess a proven track record of consistently exceeding targets
- Be driven, and understand that success comes through being a part of great team
- Possess a flair to maximise the use of social media
- Have an absolute desire to be close to our customers (we are passionate about bikes too! we regularly attend events, social meetings)
- Hold a Full UK Motorcycle and Van Driving Licence
- Have the desire to have fun and create a fun environment
At LIND, we understand that motorcycles are more than just a mode of transport, they’re a lifestyle. Representing some of the most admired and respected brands in the motor trade, including Triumph, LIND brings the excitement and the passion to its customers and team members alike. It’s more than fixing machines, it’s creating adventure. Are you ready to join us for the ride?
An opportunity has arisen for a Motorcycle Technician to join our highly experienced team at LIND Triumph West London.
You will need to possess an NVQ 3 in car/motorcycle maintenance. This is an ideal role for someone wishing to develop their career and benefit from full manufacturer technician training.
Responsibilities include but are not limited to:
• Understand and Adhere to Manufacturer Guidelines
• Carry out Health Checks
• Be Conversant with Manufacturer Online Systems and Special Tools
• Provide Written Diagnostics on Job Cards
• Achieve Maximum Personal Efficiency
• Achieve Daily Sold Hours Target
The successful candidate will:
• Hold a Full A Category Motorcycle Licence
• Be a qualified Motorcycle Technician.
• Possess a First-Class can-do Attitude.
• Be a Team player
Benefits:
- Salary is dependent on experience
• 42.5 hour working week – Monday to Friday plus Saturdays
• 22 days holiday rising with service, plus bank holidays
• Cash Health Plan Powered by Medicash
• Employee Assistance Programme
• Generous Staff discounts
•Ongoing support with LIND Training and Development
• Full Manufacturer Technician Training
• The opportunity to work in a great environment with great people
• Being a part of the LIND Family
• Opportunity to grow with our business
There is the opportunity to do overtime depending upon demand.
LIND have evolved the role of a Mechanic into our Technicians, Tech Specialists, Tech Pros and Tech Experts. Giving opportunities for continuous career development. If you are a budding mechanic, join our new wave of Motorcycle Technicians, and two-wheel your way into Life In New Dimension.
About Us
Our purpose built West London dealership opened in September 2020. Before that, our dealership, trading under a different name, was established in 1959 and was one of the first appointed Triumph dealers way back in 1991. In 2017 Jack Lilley Ltd was acquired by the Lind Automotive Family who are also a family owned and operated business. Our showroom is full of genuine parts, accessories and clothing, along with incredible new and Approved Used motorcycles. Our workshop is run by Triumph Technical Experts and people in the motorcycle business for over 20 years!
The successful candidate will have the best working environment, highly experienced colleagues and support all the way. We encourage hard work, but fun is vital - we love getting enthusiastic with every contact touch with our customers. As a team we share in our customers enthusiasm for the brand, with many of us owning and riding out own Triumph motorcycles. Their excitement is ours and we share our family culture with them at every opportunity. Here at LIND, we work closely with our team members to build their careers and highlight ever growing opportunities with the LIND family. If you value excellence, integrity, service and fun, submit an application and get ready to two- wheel your way into Life In a New Dimension!
We have a very rare and exciting opportunity for a Service Specialist to join the team at LIND Triumph Central London in Vauxhall.
This role is at the core of our customer experience. You will build lasting relationships with customers new and existing, guiding and advising them on work needed on their motorcycles and being with them every step of their Triumph journey.
Position Purpose/Key Responsibilities:
- Reporting to the Head of Service, Parts & Clothing
- Achieving sales targets by selling workshop hours via the retail counter
- Liaising with all Departments
- Ensuring manufacturer systems and procedures are followed
- Maintain records and process accurate Warranty Claims
- Create a memorable experience for the customer from enquiry through to completion of the work on their motorcycle
- Maintaining and building close relationships with new and existing customers
The successful candidate will have:
- Previous experience within the motorcycle /automotive trade
- A can-do attitude
- Be an Enthusiastic
- Team Player
- Excellent Attention to Detail
- Great Computer Skills
- Ability to utilise multiple systems
- Possess a Methodical Approach
- Be Approachable and Honest
- Excellent communication skills
Desirable:
- Mechanical knowledge of Triumph motorcycles
- Experience with using automotive systems
- A full A Category Motorcycle Licence is desirable
Benefits Include:
- 39 hour working week
- 30 days holiday (including bank holidays) rising with service.
- Generous staff discount scheme
- Employee Assistance Programme with access to 24/7 helpline and counselling including you and your immediate family.
- Bike to Work scheme.
- Life Assurance (death in service benefit)
- 1 year salary Health Care scheme with 24/7 access to a GP, 6 physio appointments and a prescription service
- Free eye tests and supplement towards frames
- Enhanced maternity and paternity pay
- Access to gym discounts using our Health Care Scheme
- Ongoing support with LIND Training and Development
- Manufacturer training
- Voluntary time off of up to 3 days to carry out volunteer work
A rare opportunity has arisen for a Service & Parts Specialist to join our already highly successful team at Harley-Davidson Newmarket.
This is an ideal role for someone wishing to continue developing their career with the support of an experienced team, manufacturer training, and an award-winning dealership. Standard customer service is not enough here at Harley-Davidson and we’re looking for someone who is self-motivated with outstanding customer service who can actively promote and endorse the high standards of Harley-Davidson at all times.
Responsibilities include, but are not limited to:
- Assist in the running of a busy Service Department and assist with Parts and Merchandise
- Providing the workshop Technicians with parts when required
- Producing quotes for the Sales Department
- Inventory checks workshop pre picking
- Maintaining and building close relationships with new and existing customers
- Gain in-depth knowledge of Parts & Accessories and availability
- Create a memorable experience for the customer from enquiry through to completion of the work on their vehicle.
- Ensure that daily budgets are met
- Achieving targets for hours sold
The successful candidate will have:
- Have an interest in Motorcycles
- Have previous experience working in a similar role
- Have a desire to be close to our Customers (we ride too, and we regularly attend events, social meetings and rallies)
- Be a team player and foster strong inter-departmental relationships
- Have strong interpersonal and communication skills
- Be self-motivated, ambitious, professional and forward thinking
- Be focused on achieving goals
- Have the ability to work within a defined process
- Have a desire to have fun!
Desirable:
- Previous experience within the motorcycle /automotive trade
- Good mechanical knowledge of Harley-Davidson motorcycles
- Experience with using automotive systems such as Kerridge
- A full A Category Motorcycle Licence
Benefits Include:
- 39 hour working week
- 30 days holiday (including bank holidays) rising with service.
- Generous staff discount scheme
- Free onsite Parking
- Employee Assistance Programme with access to 24/7 helpline and counselling including you and your immediate family.
- Bike to Work scheme.
- Life Assurance (death in service benefit) 1 year salary
- Health Care scheme with 24/7 access to a GP, 6 physio appointments and a prescription service
- Free eye tests and supplement towards frames
- Enhanced maternity and paternity pay
- Access to gym discounts using our Health Care Scheme
- Ongoing support with LIND Training and Development Manufacturer training
- Voluntary time off of up to 3 days to carry out volunteer work.
- Being part of the LIND Family
About us
Newmarket Harley-Davidson, home of the Fenlander Chapter and based in Newmarket, Suffolk has been a part of the LIND Family since 2013. Our dealership is one of the largest Harley-Davidson stores in the UK and as part of LIND Harley-Davidson, we stock the UK’s largest selection of New and Approved Used Harley-Davidson Motorcycles. The successful candidate will have the best working environment, highly experienced colleagues and support all the way. We encourage hard work, but fun is vital - we love getting enthusiastic with every contact touch with our customers. Just check out our Instagram page to see! @lindhdnewmarket
As a team we share in our customers enthusiasm for the brand. Their excitement is ours and we share our family culture with them at every opportunity. Here at LIND, we work closely with our team members to build their careers and highlight ever growing opportunities with the LIND family.
Representing some of the most prestigious automotive brands in the world, including Porsche, Harley- Davidson and Triumph, LIND is a family business that brings excellence and fun to not only their customers but their employees too. Are you ready to join us for the ride?
A fantastic opportunity has arisen for a Sales Specialist to join our experienced team at LIND Triumph West London, West Byfleet.
This role will ideally suit someone with a passion for motorcycles. The successful candidate will be someone who is already selling successfully and looking for the next challenge in their career in the motorcycle industry as a Sales Specialist and willing to learn from our already successful and friendly team.
We are looking for someone who’ll want to get fully involved with dealership events and rides, both on and off site. We live and breathe Triumph, to us this is far more than just a place of work!
Responsibilities include but are not limited to:
• Reporting to the Head of Sales you will be achieving vehicle profit and volume targets
• Maintaining above national average for our Customer Experience Programme and Mystery Shops
• Aim to maximise sales and profit opportunities
• Managing all Sales enquiries by use of Pyramid and Manufacturer CRM systems.
• Ensuring accurate completion of all Sales documentation
• Ensuring Showroom display and presentation is second to none
• Deliver first class leading customer service with every interaction.
• Actively drive the performance of New, Used and Finance related sales.
• Adhere to all manufacturer and LIND programmes.
• Actively promote the high standards of Triumph at all times.
The successful candidate will:
• Hold a Full UK Motorcycle Licence
• Have previous experience working as a Sales Executive in a dealership
• Have a desire to be close to our customers (we ride too, and we regularly attend events, social meetings and ride outs)
• Be a team player and foster strong inter-departmental relationships
• Have strong interpersonal and communication skills
• Be self-motivated, ambitious, professional, and forward thinking
• Be focused on achieving business goals
• Have the ability to work within a defined sales process
• Have a desire to have fun!
Benefits Include:
• 41.5 hour working week - Monday to Saturday with a mid-week day off.
• 30 days holiday (including bank holidays) rising with service
• Generous staff discount scheme
• Employee Assistance Programme with access to 24/7 helpline and counselling including you and your immediate family
• Bike to Work scheme
• Life Assurance (death in service benefit) 1 year salary
• Medicash Health Cash plan
• Enhanced maternity and paternity pay
• Access to gym discounts using our Health Care Scheme
• Ongoing support with LIND Training and Development
• Manufacturer training
• Voluntary time off of up to 3 days to carry out volunteer work
• The opportunity to work in a great environment with great people
• Being a part of the LIND Family
Please note that this role has an uncapped commission-based structure, with a realistic achievable OTE of £45,000 + per annum.
Our purpose built West London dealership opened in September 2020. Before that, our dealership, trading under a different name, was established in 1959 and was one of the first appointed Triumph dealers way back in 1991. In 2017 Jack Lilley Ltd was acquired by the LIND Automotive Family who are also a family owned and operated business. Our showroom is full of genuine parts, accessories and clothing, along with incredible new and Approved Used motorcycles. Our workshop is run by Triumph Technical Experts and people in the motorcycle business for over 20 years!
The successful candidate will have the best working environment, highly experienced colleagues and support all the way. We encourage hard work, but fun is vital - we love getting enthusiastic with every contact touch with our customers. As a team we share in our customers enthusiasm for the brand, with many of us owning and riding out own Triumph motorcycles. Their excitement is ours and we share our family culture with them at every opportunity. Here at LIND, we work closely with our team members to build their careers and highlight ever growing opportunities with the LIND family.
If you value excellence, integrity, service and fun, submit an application and get ready to two- wheel your way into Life In a New Dimension!
A fantastic opportunity has arisen for a Sales Specialist to join our experienced team at LIND Triumph Central London in Vauxhall.
This role will ideally suit someone with a passion for motorcycles. The successful candidate will be someone who is already selling successfully and looking for the next challenge in their career in the motorcycle industry as a Sales Specialist and willing to learn from our already successful and friendly team.
We are looking for someone who’ll want to get fully involved with dealership events and rides, both on and off site. We live and breathe Triumph, to us this is far more than just a place of work!
Responsibilities include but are not limited to:
• Reporting to the Head of Sales you will be achieving vehicle profit and volume targets
• Maintaining above national average for our Customer Experience Programme and Mystery Shops
• Aim to maximise sales and profit opportunities
• Managing all Sales enquiries by use of Pyramid and Manufacturer CRM systems.
• Ensuring accurate completion of all Sales documentation
• Ensuring Showroom display and presentation is second to none
• Deliver first class leading customer service with every interaction.
• Actively drive the performance of New, Used and Finance related sales.
• Adhere to all manufacturer and LIND programmes.
• Actively promote the high standards of Triumph at all times.
The successful candidate will:
• Hold a Full UK Motorcycle Licence
• Have previous experience working as a Sales Executive in a dealership
• Have a desire to be close to our customers (we ride too, and we regularly attend events, social meetings and ride outs)
• Be a team player and foster strong inter-departmental relationships
• Have strong interpersonal and communication skills
• Be self-motivated, ambitious, professional, and forward thinking
• Be focused on achieving business goals
• Have the ability to work within a defined sales process
• Have a desire to have fun!
Benefits Include:
• 30 days holiday (including bank holidays) rising with service
• Generous staff discount scheme
• Employee Assistance Programme with access to 24/7 helpline and counselling including you and your immediate family
• Bike to Work scheme
• Life Assurance (death in service benefit) 1 year salary
• Health Care scheme with 24/7 access to a GP, 6 physio appointments and a prescription service
• Free eye tests and supplement towards frames
• Enhanced maternity and paternity pay
• Access to gym discounts using our Health Care Scheme
• Ongoing support with LIND Training and Development
• Manufacturer training
• Voluntary time off of up to 3 days to carry out volunteer work
• The opportunity to work in a great environment with great people
• Being a part of the LIND Family
Please note that this role has an uncapped commission-based structure, with a realistic achievable OTE of £45,000 + per annum.
Our purpose built West London dealership opened in September 2020. Before that, our dealership, trading under a different name, was established in 1959 and was one of the first appointed Triumph dealers way back in 1991. In 2017 Jack Lilley Ltd was acquired by the LIND Automotive Family who are also a family owned and operated business. Our showroom is full of genuine parts, accessories and clothing, along with incredible new and Approved Used motorcycles. Our workshop is run by Triumph Technical Experts and people in the motorcycle business for over 20 years!
The successful candidate will have the best working environment, highly experienced colleagues and support all the way. We encourage hard work, but fun is vital - we love getting enthusiastic with every contact touch with our customers. As a team we share in our customers enthusiasm for the brand, with many of us owning and riding out own Triumph motorcycles. Their excitement is ours and we share our family culture with them at every opportunity. Here at LIND, we work closely with our team members to build their careers and highlight ever growing opportunities with the LIND family.
If you value excellence, integrity, service and fun, submit an application and get ready to two- wheel your way into Life In a New Dimension!
A rare opportunity has arisen for an experienced Motorcycle Technician to join our highly experienced team at LIND Triumph/Ducati North London in Watford.
Previous experience as a Motorcycle Technician/ Motorcycle Mechanic is essential to this role and you will need to possess an NVQ 3 in motorcycle maintenance.
This is an ideal role for someone wishing to continue developing their career with the support of an experienced team, manufacturer training, and an award-winning dealership.
Responsibilities include but are not limited to:
- Understand and Adhere to Manufacturer Guidelines
- Servicing Triumph and Ducati Motorcycles
- Carry out Health Checks
- MOT testing
- Be Conversant with Manufacturer Online Systems and Special Tools
- Provide Written Diagnostics on Job Cards
- Achieve Maximum Personal Efficiency
- Achieve Daily Sold Hours Target
The successful candidate will:
- Hold a Full A Category Motorcycle Licence
- Have previous experience as a Motorcycle Technician, Triumph experience is ideal but not essential
- Possess a First-Class can-do Attitude
- Be a Team Player
Benefits:
- 41.5 hour working week
- 30 days holiday (including bank holidays) rising with service.
- Generous staff discount scheme
- Onsite Parking
- Employee Assistance Programme with access to 24/7 helpline and counselling including you and your immediate family.
- Bike to Work scheme.
- Life Assurance (death in service benefit) 1 year salary
- Health Cash Plan with Medicash
- Enhanced maternity and paternity pay
- Access to gym discounts using our Health Care Scheme
- Ongoing support with LIND Training and Development
- Manufacturer training
- Voluntary time off of up to 3 days to carry out volunteer work.
- Being part of the LIND Family
LIND represent some of the most prestigious automotive brands in the world, including Harley- Davidson, Porsche, Triumph and Ducati. We’re a family company that brings excellence and fun to not only our customers but our team members too.
The successful candidate will have the best working environment, highly experienced colleagues, and support to grow all the way. We encourage hard work, but fun is vital. As a team we share in our customers enthusiasm for the brand, with many of the team in Watford owning and riding their own motorcycles. Their excitement is ours and we share our family culture with them at every opportunity.
Here at LIND, we work closely with our team members to build their careers and highlight ever growing opportunities within the LIND family. We encourage all ages and genders to apply to this wonderful opportunity.
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