ABOUT US

Avensys is one of the UK’s largest independent bio-medical engineering company. We are medical device experts and we’re proud to play our part assisting healthcare providers across the UK and abroad. Our offering is simple, we can take care of all of your medical device needs including supply, maintenance, resale/disposal and training – leaving our customers to focus on providing excellent patient care.

Independence means that we are not aligned with any particular manufacturers, and consequently, we only ever seek to provide the best service for our customers. We make sure that devices are kept in service and that any device procured through Avensys is the one that best suits our customers requirements – not the one that works best for us.

When dealing with medical devices, mistakes can cost lives, which is why our culture puts staff training at the forefront of what we do. We believe providing first-class training to our employees empowers them to provide the premium, reliable service that we strive for and is the best way to guarantee patient safety.

We are dedicated to providing the highest quality service in the industry. As an ISO9001, ISO13485 and ISO14001 accredited company, you can rest assured that our processes, environmental credentials and systems infrastructure are of the highest standard and that you will receive industry-leading services, excellent communication and total regulatory compliance.

We have an exciting opportunity for an experienced Solution Sales Manager join our Sales Team. This role is remote.

THE ROLE

The purpose of this role is to generate new business growth across Avensys' healthcare solutions portfolio. Operating within the UK healthcare sector, this role focuses on delivering tailored, value-driven solutions to NHS Trusts, private healthcare providers, and clinical organisations. Through a consultative and solution-based sales approach, the Solutions Sales Manager identifies customer needs, builds strong stakeholder relationships, and closes business using integrated service proposals that enhance operational efficiency, compliance, and cost-effectiveness.

This is a proactive sales role focused on prospecting, pipeline generation, opportunity creation, tender identification, and converting opportunities into long-term commercial partnerships

KEY RESPONSIBILITIES

• Generate new business opportunities across Avensys' full range of healthcare services, including biomedical engineering support, managed equipment services, equipment lifecycle management, endoscope maintenance, equipment resale/disposal, and technical training solutions
• Build and manage a robust sales pipeline within NHS and private healthcare markets.
• Identify, pursue and secure new contracts across Avensys' service portfolio.
• Adopt a consultative sales approach to promote integrated service solutions that optimise clinical operations, improve cost-efficiency, and support compliance.
• Build and maintain strong relationships with key stakeholders including procurement leads, clinical engineering teams, service managers, and senior healthcare executives.
• Transition newly secured business to operational teams whilst maintaining executive-level relationships to support future growth opportunities.
• Develop and execute strategic sales plans to meet or exceed revenue and growth targets across all relevant service lines.
• Leverage market insights to identify opportunities for upselling and cross-selling, particularly within Managed Equipment Services (MES), equipment resales and disposal, and technical training solutions.
• Lead the preparation and submission of high-quality proposals, bids, and tender responses aligned with customer specifications and regulatory requirements.
• Collaborate with internal technical and operational teams to craft commercially viable and technically robust solutions.
• Monitor trends and changes in the UK healthcare market, NHS procurement models, and competitor activity to inform strategic decisions and value proposition development.
• Identify emerging needs in the healthcare sector, particularly around sustainability, digital transformation, and end-to-end lifecycle management.
• Work closely with service delivery, engineering, and training teams to ensure seamless implementation of contracted services.
• Act as a liaison between clients and internal departments to ensure alignment of expectations, timelines, and deliverables.
• Maintain accurate records of pipeline activity, customer interactions, and forecasting using CRM tools.
• Collaboration with the senior leadership team to set and review revenue goals that are aligned with the company strategy.
• Provide regular updates to senior leadership on sales performance, pipeline health, and strategic risks or opportunities.
• Assist with the leadership and development of training plans and KPIs for the extended sales team.
• Ensure all sales activities adhere to industry regulations, company policies, and ethical standards relevant to the healthcare sector.
  

ABOUT YOU

• Proven track record in a Business Development, Sales, or Commercial role within healthcare, medical devices, healthcare services, clinical engineering, or a related sector.
• Demonstrable success in generating and securing new business opportunities.
• Experience selling complex solutions and services through a consultative sales approach.
• Strong understanding of NHS procurement processes and/or private healthcare purchasing environments.
• Excellent commercial negotiation and closing skills.
• Experience identifying and responding to tenders, frameworks, and competitive procurement opportunities.
• Strong networking, relationship-building, and stakeholder engagement skills. Excellent presentation, communication, and influencing abilities.
• Self-motivated, highly organised, and capable of managing a national sales territory.
• Experience using CRM systems to manage pipeline and forecasting activities.
• Business/ Sales related degree or other qualification. 
• Knowledge and experience within Healthcare
• Knowledge of ISO9001:2015, ISO13485:2016 and ISO 14001:2015 Quality Management Systems. 
• Managed Equipment Service knowledge and understanding. 
• Ability to evidence to clients and stakeholders the company’s value proposition.

THE TERMS

Contract Term: Permanent.

Hours of Work: 37.5 per week, Monday to Friday - 1 hour unpaid lunch break

Annual Leave: 25 days holiday + bank holidays (rising with service to a maximum of 28 days)

Salary: £50,000.00 to £55,000.00 (dependent on experience)

Benefits: Pension scheme, enhanced family friendly benefits, private medical insurance after 1 year of service, sick pay scheme.

You will be required to proof of right to work in the UK.

If you think you could be the right person to join our friendly team, we would love to hear from you

A Note from Us Due to the high volume of applications, we may not be able to offer individual feedback. However, if your application is successful, you’ll be contacted within seven working days.

ABOUT US

Avensys is the UK’s largest independent bio-medical engineering company. We are medical device experts and we’re proud to play our part assisting healthcare providers across the UK and abroad. Our offering is simple, we can take care of all of your medical device needs including supply, maintenance, resale/disposal and training – leaving our customers to focus on providing excellent patient care.

Independence means that we are not aligned with any particular manufacturers, and consequently, we only ever seek to provide the best service for our customers. We make sure that devices are kept in service and that any device procured through Avensys is the one that best suits our customers requirements – not the one that works best for us.

When dealing with medical devices, mistakes can cost lives, which is why our culture puts staff training at the forefront of what we do. We believe providing first-class training to our employees empowers them to provide the premium, reliable service that we strive for and is the best way to guarantee patient safety. We are dedicated to providing the highest quality service in the industry.

As an ISO9001, ISO13485 and ISO14001 accredited company, you can rest assured that our processes, environmental credentials and systems infrastructure are of the highest standard and that you will receive industry-leading services, excellent communication and total regulatory compliance.

We have an exciting opportunity for an experienced Key Account Manager to join our Sales Team. This role is based at our Head Office/Field.

THE ROLE

Responsible for nurturing and expanding relationships with existing contracted customers, ensuring high levels of satisfaction, retention, and revenue growth. This role focuses on strategic account management, identifying upsell and cross-sell opportunities within the current customer base, and driving long-term value through tailored solutions and proactive engagement.

KEY RESPONSBILTIES

• Key account management of assigned customer contracts
• Develop and deliver a strategy that delivers sales, margin, customer numbers and customer loyalty across customer base
• Develop a full understanding of the company's market position, customer trends, and competitors' positioning
• Use internal tools to facilitate accurate monthly reporting, as required, on business performance and strategy implementation, such as business growth/expansion
• Building strong relationships with key stakeholders, your team and senior management, providing support as require
• Advise on key business decision.
• Achieving set revenue targets/sales for existing business
• Maintain prospect funnel to point of signing or handed to Solution Sales Manager Identify and complete tender opportunities
• Implementation Meetings with other managers for new customers across the business to ensure information is disseminated
• Updating Contract information when required and sending to relevant departments (New Start Forms) and updating on CRM
• Producing contract document for new and renewal customers
• Quotes inbox to be managed Quotation support for ad-hoc Contract enquiries

ABOUT YOU

• Excellent networking and communication skills
• Excellent written and verbal skills. Self-motivated
• Organised with excellent time management skills
• Knowledge of Bio Medical engineering is desirable
• Substantial sales experience in a similar environment
• Selling and negotiation skills. Business/ Sales related degree or other qualification is desirable
• Knowledge of ISO9001:2015, ISO13485:2016 and ISO 14001:2015 Quality Management Systems

THE TERMS

Contract Term: Permanent Hours of Work: 37.5 per week, Monday to Friday - 1 hour unpaid lunch break

Annual Leave: 25 days holiday + bank holidays (rising with service to a maximum of 28 days)

Salary: dependent on experience

Benefits: Pension scheme, Cycle to Work Scheme, enhanced family friendly benefits, private medical insurance after 1 year of service, sick pay scheme.

You will be required to proof of right to work in the UK.

If you think you could be the right person to join our friendly team, we would love to hear from you

A Note from Us Due to the high volume of applications, we may not be able to offer individual feedback. However, if your application is successful, you’ll be contacted within seven working days.

ABOUT US

Avensys is the UK’s largest independent bio-medical engineering company. We are medical device experts and we’re proud to play our part assisting healthcare providers across the UK and abroad. Our offering is simple, we can take care of all of your medical device needs including supply, maintenance, resale/disposal and training – leaving our customers to focus on providing excellent patient care.

Independence means that we are not aligned with any particular manufacturers, and consequently, we only ever seek to provide the best service for our customers. We make sure that devices are kept in service and that any device procured through Avensys is the one that best suits our customers requirements – not the one that works best for us.

When dealing with medical devices, mistakes can cost lives, which is why our culture puts staff training at the forefront of what we do. We believe providing first-class training to our employees empowers them to provide the premium, reliable service that we strive for and is the best way to guarantee patient safety. We are dedicated to providing the highest quality service in the industry.

As an ISO9001, ISO13485 and ISO14001 accredited company, you can rest assured that our processes, environmental credentials and systems infrastructure are of the highest standard and that you will receive industry-leading services, excellent communication and total regulatory compliance.

We have an exciting opportunity for an HR Manager (Maternity Cover) to join our HR Team. This role is based at our Head Office in Kidderminster.

THE ROLE

The HR Manager has overall responsibility for the Human Resources function at Avensys, leading the development and delivery of the people strategy to support business objectives. The role is responsible for managing all HR activities, policies, procedures, and processes, whilst providing leadership to the HR team and ensuring best practice across the employee lifecycle. The HR Manager will drive employee engagement, company development, talent management, compliance, and performance initiatives to create a positive and high-performing workplace culture.

KEY RESPONSIBILITIES

• Lead and manage all HR activities across the business, ensuring alignment with company objectives and people strategy
• Produce and present HR reports, metrics, and insights for Avensys, Fresenius, and the wider parent company.
• Develop, review, and implement HR policies and procedures, ensuring they remain compliant with current legislation and best practice.
• Provide professional leadership, guidance, and development to the HR team, fostering a culture of continuous improvement and knowledge sharing.
• Ensure compliance with employment law, data protection requirements, equality legislation, and internal policies and procedures.
• Oversee key HR functions including recruitment, employee relations, onboarding, employee engagement, performance management, reward and recognition, and HR administration.
• Drive continuous improvement initiatives aimed at enhancing employee engagement, wellbeing, productivity, and organisational effectiveness.
• Support and empower managers to take ownership of people management responsibilities through coaching, guidance, and training.
• Lead on complex employee relations matters, providing expert advice and ensuring fair, consistent, and legally compliant outcomes.
• Champion a positive, inclusive, and high-performing culture that reflects company values and promotes diversity, equality, and inclusion.
• Coach and mentor managers, senior leaders, and high-potential employees to develop capability, strengthen performance, and support retention.
• Ensure managers have access to the tools, guidance, and support required to effectively manage their teams.
• Maintain and continuously improve HR systems, processes, and frameworks to enhance efficiency and employee experience.
• Plan, organise, and prioritise HR activities to meet business needs and departmental objectives.
• Design, coordinate, and deliver training and development initiatives for both managers and members of the HR team.
• Contribute to company change projects, workforce planning, and strategic people initiatives that support business growth and transformation

ABOUT YOU

• Experience & Qualifications CIPD Level 5, or a degree in Human Resources, Business Management, Psychology, or a related discipline.
• Extensive knowledge of UK employment legislation and the ability to provide sound, commercially focused HR advice.
• Strong understanding of HR best practice across all areas of the employee lifecycle.
• Comprehensive knowledge of employee relations, recruitment, reward and recognition, employee wellbeing, learning and development, performance management, and HR systems.
• Proven ability to develop, implement, and maintain effective HR policies, procedures, and people practices.
• Experience analysing HR data and trends to support decision-making and drive continuous improvement.
• Ability to develop and deliver a people strategy aligned to organisational objectives.
• Experience in establishing, measuring, and analysing key performance indicators (KPIs) and using insights to improve business performance.
• Strong working knowledge of HR Information Systems (HRIS) and Microsoft Office applications.
• Knowledge of quality management systems, including ISO9001:2015, ISO13485:2016, and ISO14001:2015.
• Excellent communication, influencing, coaching, and relationship-building skills at all levels of the company.
• Minimum of five years' experience within a Human Resources role. At least three years' experience in a management or leadership position with responsibility for developing and managing teams.
• Demonstrable experience leading and delivering strategic HR initiatives and organisational change.
• Experience of managing complex employee relations cases and providing guidance to managers on people-related matters.
• Proactive, innovative, and solutions-focused approach to work. Leads with integrity, professionalism, and discretion.
• Strong interpersonal skills with the ability to build credibility and trust across all levels of the business.
• Highly organised with excellent time management and prioritisation skills.
• Strong analytical and problem-solving abilities.
• Thorough and methodical with exceptional attention to detail.
• Resilient and able to work effectively under pressure in a fast-paced environment.
• Committed to continuous professional and personal development.
• Passionate about employee engagement, diversity, equity and inclusion, and creating a positive employee experience

THE TERMS

Contract Term: Fixed Term Contract - 14 months

Hours of Work: 37.5 per week, Monday to Friday - 1 hour unpaid lunch break

Annual Leave: 25 days holiday + bank holidays (rising with service to a maximum of 28 days)

Salary: £40,000.00 - £45,000.00

Benefits: Pension scheme, Cycle to Work Scheme, enhanced family friendly benefits, private medical insurance after 1 year of service, sick pay scheme.

You will be required to proof of right to work in the UK. If you think you could be the right person to join our friendly team, we would love to hear from you.

A Note from Us Due to the high volume of applications, we may not be able to offer individual feedback. However, if your application is successful, you’ll be contacted within seven working days.