Reporting to the Head of Consultancy and Success. The role of the Sales Performance Consultant (SPC) is to understand the client’s needs and use their knowledge of the Imparta product, frameworks, and technology to design and implement a learning strategy that enables the Client to achieve their objectives and maximise the value of their investment.
The SPC will establish a deep understanding of the client’s needs so they can collaboratively create a learning strategy that will embed learning and drive impact and ROI.
The SPC will establish trusted advisor relationships with senior client stakeholders to identify new opportunities, ensure the solutions are successful and they are satisfied with the experience they receive to ultimately improve customer lifetime value and add value through playing a key role in driving long term relationships with clients. The SPC will work with the client and Imparta teams to measure application of Imparta key tools, drive adoption, embedding and impact of the solution, as well as ensure clients are successfully onboarded and receive a positive experience, driving growth for Imparta through renewals and expansion.