Imparta is a recognised world leader in sales and service performance improvement, with the capability to deliver global training initiatives in local languages and with local knowledge and experience. We are the industry leader in sales-specific AI tools that expand and embed our legacy offerings and our shifting the way clients consume learning. Leveraging the latest research into real world selling and buying behaviours, we design highly practical change programs that include real life application and experiential learning, supported by leading-edge technology such as our award-winning cloud-based Virtual Sales Academy®. We’re proud to say we’ve won many international awards from the perspective of sales, service and learning, including Gartner Magic quadrant 2025, Forrester Wave™: Sales Training Services, Q1 2025 and Gold Awards from Brandon Hall and Stevie. We have been recognized for 9 years in the TrainingIndustry.com Top 20 for global sales training. We also feature in the Selling Power Top 20. Imparta helps many of the world’s top sales organisations to improve their results including Cisco, Intel, Microsoft, GE, Telefonica, WPP and other world-renowned organisations. We deeply care about helping our customers to get the maximum value out of our solutions.
The mission of the role is twofold:
• Work closely with the Head of Content, Customisation, Delivery and Imparta’s Founder and CEO, to maintain our position as a global leader in sales methodology, and to build on, update and maintain over 180 modules in Imparta’s 3D Advantage® curriculum to the highest possible standards.
• Create a deep understanding of client needs and learning design, and leverage the curriculum to create engaging experiential and AI-driven learning that achieves the objectives of Imparta’s clients to the highest possible standards.
Reporting to the Head of Consultancy and Success. The role of the Sales Performance Consultant (SPC) is to understand the client’s needs and use their knowledge of the Imparta product, frameworks, and technology to design and implement a learning strategy that enables the Client to achieve their objectives and maximise the value of their investment.
The SPC will establish a deep understanding of the client’s needs so they can collaboratively create a learning strategy that will embed learning and drive impact and ROI.
The SPC will establish trusted advisor relationships with senior client stakeholders to identify new opportunities, ensure the solutions are successful and they are satisfied with the experience they receive to ultimately improve customer lifetime value and add value through playing a key role in driving long term relationships with clients. The SPC will work with the client and Imparta teams to measure application of Imparta key tools, drive adoption, embedding and impact of the solution, as well as ensure clients are successfully onboarded and receive a positive experience, driving growth for Imparta through renewals and expansion.
Us
Imparta is a global leader in performance improvement for customer-facing teams, including sales and account management, customer success, and customer experience. We are listed as a Top 20 Sales Training company by both TrainingIndustry.com and Selling Power, and we are one of just four companies positioned in the Leader Quadrant in Gartner’s 2022 Magic Quadrant™ for the sales training industry.
Imparta's 3D Advantage® methodology is based on more than 20 years of research and experience with leading global organizations. It powers a complete, modular, award-winning curriculum that covers the entire customer Buying Cycle from initial need to renewal, and every role from early tenure to Chief Revenue Officer across a wide range of industries.
Our Training as a Service subscription provides clients with virtual and in-person training (using our global faculty base or our client’s own trainers), eLearning, and application tools. We also offer deal coaching, change consulting, and a powerful learning experience platform to embed, reinforce and measure the impact of the new skills that we help to develop.
Reporting to the Head of Consultancy and Success. The role of the Sales Performance Consultant (SPC) is to understand the client’s needs and use their knowledge of the Imparta product, frameworks, and technology to design and implement a learning strategy that enables the Client to achieve their objectives and maximise the value of their investment.
The SPC will establish a deep understanding of the client’s needs so they can collaboratively create a learning strategy that will embed learning and drive impact and ROI.
The SPC will establish trusted advisor relationships with senior client stakeholders to identify new opportunities, ensure the solutions are successful and they are satisfied with the experience they receive to ultimately improve customer lifetime value and add value through playing a key role in driving long term relationships with clients. The SPC will work with the client and Imparta teams to measure application of Imparta key tools, drive adoption, embedding and impact of the solution, as well as ensure clients are successfully onboarded and receive a positive experience, driving growth for Imparta through renewals and expansion.