Are you an experienced MSK physiotherapist looking for your next step?

Join Ascenti, the nation’s most loved independent MSK physiotherapy provider and a trusted partner to hundreds of public and private sector organisations across the UK.

Advance your career

With three or more years of clinical experience under your belt, you want to work somewhere that sets you up for success in clinic day-to-day and supports your long-term life goals.

In this role, you will boost your experience managing a 100% MSK caseload, with access to the most varied case mix in the UK, including Private Medical Insurance and self-paying customers.

Elevate your practice with an award-winning learning and development offering and a support structure that’s built around you. If you aspire to run your own practice one day, then working at Ascenti can set you up for life.

Pay and progression

Being a Senior MSK Physiotherapist is hard work and fulfilling, and you want to work somewhere that rewards you fairly and continues to progress your pay over time. This is why Ascenti offers a guaranteed annual pay review and a tailored approach to your development as a senior clinician.

Evolve your MSK expertise further and explore unique career avenues that other businesses cannot offer, through hybrid / virtual clinics, new services, specialisms, or advanced practice opportunities.

You may even consider moving into management or other business areas, and with demand for Ascenti’s services growing every year, more exciting opportunities are just around the corner.

Thrive in clinic

You will work autonomously in clinic, but with the support of your Area Manager, Physiotherapy Development Lead and Clinical Mentor whenever you need it.

You won’t have to worry about doing all the administrative tasks and can say goodbye to old-fashioned paper notes. Ascenti’s digital systems and dedicated customer hub will take care of patient queries and support you with admin.

Culture & benefits

You want to use your valuable time and skills working for a business that puts patients first. Half of Ascenti's Executive Board are physiotherapists by background, which keeps the needs of patients and clinicians at the heart of the company ethos (just check the Trustpilot reviews).

Ascenti can explore ways to ensure that this role supports your livelihood, whether that means flexible, part-time, or condensed hours.

Our benefits include Vitality at Work membership, access to great discounts and more. Learn more at ascenti.co.uk/careers

Looking to advance your career in MSK physiotherapy?

Join Ascenti, the nation’s most loved independent MSK physiotherapy provider and a trusted partner to hundreds of public and private sector organisations across the UK.

Grow your career

You’ve already gained valuable experience in musculoskeletal physiotherapy and are now looking for an opportunity that will challenge you, grow your confidence, and take your skills to the next level.

In this role you will treat a 100% MSK caseload and will benefit from award-winning learning and development that’s tailored to you, and designed to help you master your skills in clinic.

We’ve been called the best place for physios to develop beyond university, and if you aspire to run your own MSK practice one day, then working at Ascenti can set you up for life.

Guaranteed progression

Being an MSK Physiotherapist is hard work and rewarding, and you want to know that your salary and role will develop where you work.

At Ascenti, you will benefit from a guaranteed annual pay review and considerable investment in your development, which includes protected learning time.

Once you are 3 years post-qualified and have reached a key progression milestone, you will receive a promotion to Senior MSK Physiotherapist and enjoy a significant salary step change, more autonomy in clinic and new career offerings.

Support structure

Build your experience with the support of your Area Manager, Physiotherapy Development Lead and Clinical Mentor. You will work independently in clinic, but you will never be alone.

You won’t have to worry about doing all the administrative tasks and can say goodbye to old-fashioned paper notes. Ascenti’s digital systems and dedicated customer hub will take care of patient queries and support you with admin.

Join a great company and culture

You want to use your valuable time and skills working for a business that puts patients first. Half of Ascenti's Executive Board are physiotherapists by background, which keeps the needs of patients and clinicians at the heart of the company ethos (just check the Trustpilot reviews).

Ascenti has seen a 300% increase in demand for the company's leading MSK services in recent years, including significant growth in the Private Medical Insurance space. This means that we are currently offering many exciting new roles and career avenues.

Benefits and rewards

Alongside the significant investment in your learning and development, the Ascenti benefits package includes Vitality at Work membership, access to great discounts and more. Learn more here: ascenti.co.uk/careers

At Advo Health, we're the largest and leading subcontractor in government health assessments, helping the Department of Work and Pensions ensure that those who are most in need of support receive it. With experienced healthcare professionals throughout the UK, we're proud that more than 95% of people say they had a positive assessment experience with us.

About the role

We're looking for a Customer Coordinator to join our Advo Health team on a permanent, full-time basis. This is a vital customer-facing role within our government health assessments service, responsible for ensuring a positive claimant journey throughout the assessment process.

You'll be the first point of contact for claimants attending disability assessments, delivering that crucial great first impression that contributes to our 95%+ positive experience rating. Working from an Assessment Centre with hybrid working opportunities, you'll support both claimants and healthcare professionals to ensure smooth, productive assessment days with minimal impact on those we serve.

This is an excellent opportunity for someone with strong customer service skills who wants to make a real difference in supporting people through what can be a daunting process, while working in a caring and understanding environment.

What you'll be doing

As a Customer Coordinator, you'll:

• Oversee the day-to-day running of the Assessment Centre reception area.
• Conduct courtesy calls with claimants in advance of their appointments.
• Assist customers with form completion including expense claims.
• Use in-house computer systems to update records accurately and reschedule appointments when needed.
• Advise healthcare professionals and management teams of additional claimant needs.
• Prepare and maintain assessment rooms and equipment to ensure readiness for assessments.
• Maintain a clean and professional workspace that creates a welcoming environment.
• Escalate any accidents, incidents or inappropriate behaviour immediately.
• Provide cover at other sites when required and support general administrative duties.
• Build strong relationships with claimants, healthcare professionals, and the wider team.

Benefits & Culture

We strive to live and breathe our values, underpinned by a passion for what we do and a people-centric approach. Our benefits include flexible working opportunities and more: www.ascenti.co.uk/careers

Are you an experienced MSK physiotherapist looking for your next step?

Join Ascenti, the nation’s most loved independent MSK physiotherapy provider and a trusted partner to hundreds of public and private sector organisations across the UK.

Advance your career

With three or more years of clinical experience under your belt, you want to work somewhere that sets you up for success in clinic day-to-day and supports your long-term life goals.

In this role, you will boost your experience managing a 100% MSK caseload, with access to the most varied case mix in the UK, including Private Medical Insurance and self-paying customers.

Elevate your practice with an award-winning learning and development offering and a support structure that’s built around you. If you aspire to run your own practice one day, then working at Ascenti can set you up for life.

Pay and progression

Being a Senior MSK Physiotherapist is hard work and fulfilling, and you want to work somewhere that rewards you fairly and continues to progress your pay over time. This is why Ascenti offers a guaranteed annual pay review and a tailored approach to your development as a senior clinician.

Evolve your MSK expertise further and explore unique career avenues that other businesses cannot offer, through hybrid / virtual clinics, new services, specialisms, or advanced practice opportunities.

You may even consider moving into management or other business areas, and with demand for Ascenti’s services growing every year, more exciting opportunities are just around the corner.

Thrive in clinic

You will work autonomously in clinic, but with the support of your Area Manager, Physiotherapy Development Lead and Clinical Mentor whenever you need it.

You won’t have to worry about doing all the administrative tasks and can say goodbye to old-fashioned paper notes. Ascenti’s digital systems and dedicated customer hub will take care of patient queries and support you with admin.

Culture & benefits

You want to use your valuable time and skills working for a business that puts patients first. Half of Ascenti's Executive Board are physiotherapists by background, which keeps the needs of patients and clinicians at the heart of the company ethos (just check the Trustpilot reviews).

Ascenti can explore ways to ensure that this role supports your livelihood, whether that means flexible, part-time, or condensed hours.

Our benefits include Vitality at Work membership, access to great discounts and more. Learn more at ascenti.co.uk/careers

Are you an experienced MSK physiotherapist looking for your next step?

Join Ascenti, the nation’s most loved independent MSK physiotherapy provider and a trusted partner to hundreds of public and private sector organisations across the UK.

Advance your career

With three or more years of clinical experience under your belt, you want to work somewhere that sets you up for success in clinic day-to-day and supports your long-term life goals.

In this role, you will boost your experience managing a 100% MSK caseload, with access to the most varied case mix in the UK, including Private Medical Insurance and self-paying customers.

Elevate your practice with an award-winning learning and development offering and a support structure that’s built around you. If you aspire to run your own practice one day, then working at Ascenti can set you up for life.

Pay and progression

Being a Senior MSK Physiotherapist is hard work and fulfilling, and you want to work somewhere that rewards you fairly and continues to progress your pay over time. This is why Ascenti offers a guaranteed annual pay review and a tailored approach to your development as a senior clinician.

Evolve your MSK expertise further and explore unique career avenues that other businesses cannot offer, through hybrid / virtual clinics, new services, specialisms, or advanced practice opportunities.

You may even consider moving into management or other business areas, and with demand for Ascenti’s services growing every year, more exciting opportunities are just around the corner.

Thrive in clinic

You will work autonomously in clinic, but with the support of your Area Manager, Physiotherapy Development Lead and Clinical Mentor whenever you need it.

You won’t have to worry about doing all the administrative tasks and can say goodbye to old-fashioned paper notes. Ascenti’s digital systems and dedicated customer hub will take care of patient queries and support you with admin.

Culture & benefits

You want to use your valuable time and skills working for a business that puts patients first. Half of Ascenti's Executive Board are physiotherapists by background, which keeps the needs of patients and clinicians at the heart of the company ethos (just check the Trustpilot reviews).

Ascenti can explore ways to ensure that this role supports your livelihood, whether that means flexible, part-time, or condensed hours.

Our benefits include Vitality at Work membership, access to great discounts and more. Learn more at ascenti.co.uk/careers

At Advo Health, we're the largest and leading subcontractor in government health assessments, helping the Department of Work and Pensions ensure that those who are most in need of support receive it. With experienced healthcare professionals throughout the UK, we're proud that more than 95% of people say they had a positive assessment experience with us.

About the role

We're looking for a Customer Coordinator to join our Advo Health team on a permanent, full-time basis. This is a vital customer-facing role within our government health assessments service, responsible for ensuring a positive claimant journey throughout the assessment process.

You'll be the first point of contact for claimants attending disability assessments, delivering that crucial great first impression that contributes to our 95%+ positive experience rating. Working from an Assessment Centre with hybrid working opportunities, you'll support both claimants and healthcare professionals to ensure smooth, productive assessment days with minimal impact on those we serve.

This is an excellent opportunity for someone with strong customer service skills who wants to make a real difference in supporting people through what can be a daunting process, while working in a caring and understanding environment.

What you'll be doing

As a Customer Coordinator, you'll:

• Oversee the day-to-day running of the Assessment Centre reception area.
• Conduct courtesy calls with claimants in advance of their appointments.
• Assist customers with form completion including expense claims.
• Use in-house computer systems to update records accurately and reschedule appointments when needed.
• Advise healthcare professionals and management teams of additional claimant needs.
• Prepare and maintain assessment rooms and equipment to ensure readiness for assessments.
• Maintain a clean and professional workspace that creates a welcoming environment.
• Escalate any accidents, incidents or inappropriate behaviour immediately.
• Provide cover at other sites when required and support general administrative duties.
• Build strong relationships with claimants, healthcare professionals, and the wider team.

Benefits & Culture

We strive to live and breathe our values, underpinned by a passion for what we do and a people-centric approach. Our benefits include flexible working opportunities and more: www.ascenti.co.uk/careers

Looking to advance your career in MSK physiotherapy?

Join Ascenti, the nation’s most loved independent MSK physiotherapy provider and a trusted partner to hundreds of public and private sector organisations across the UK.

Grow your career

You’ve already gained valuable experience in musculoskeletal physiotherapy and are now looking for an opportunity that will challenge you, grow your confidence, and take your skills to the next level.

In this role you will treat a 100% MSK caseload and will benefit from award-winning learning and development that’s tailored to you, and designed to help you master your skills in clinic.

We’ve been called the best place for physios to develop beyond university, and if you aspire to run your own MSK practice one day, then working at Ascenti can set you up for life.

Guaranteed progression

Being an MSK Physiotherapist is hard work and rewarding, and you want to know that your salary and role will develop where you work.

At Ascenti, you will benefit from a guaranteed annual pay review and considerable investment in your development, which includes protected learning time.

Once you are 3 years post-qualified and have reached a key progression milestone, you will receive a promotion to Senior MSK Physiotherapist and enjoy a significant salary step change, more autonomy in clinic and new career offerings.

Support structure

Build your experience with the support of your Area Manager, Physiotherapy Development Lead and Clinical Mentor. You will work independently in clinic, but you will never be alone.

You won’t have to worry about doing all the administrative tasks and can say goodbye to old-fashioned paper notes. Ascenti’s digital systems and dedicated customer hub will take care of patient queries and support you with admin.

Join a great company and culture

You want to use your valuable time and skills working for a business that puts patients first. Half of Ascenti's Executive Board are physiotherapists by background, which keeps the needs of patients and clinicians at the heart of the company ethos (just check the Trustpilot reviews).

Ascenti has seen a 300% increase in demand for the company's leading MSK services in recent years, including significant growth in the Private Medical Insurance space. This means that we are currently offering many exciting new roles and career avenues.

Benefits and rewards

Alongside the significant investment in your learning and development, the Ascenti benefits package includes Vitality at Work membership, access to great discounts and more. Learn more here: ascenti.co.uk/careers

Looking to advance your career in MSK physiotherapy?

Join Ascenti, the nation’s most loved independent MSK physiotherapy provider and a trusted partner to hundreds of public and private sector organisations across the UK.

Grow your career

You’ve already gained valuable experience in musculoskeletal physiotherapy and are now looking for an opportunity that will challenge you, grow your confidence, and take your skills to the next level.

In this role you will treat a 100% MSK caseload and will benefit from award-winning learning and development that’s tailored to you, and designed to help you master your skills in clinic.

We’ve been called the best place for physios to develop beyond university, and if you aspire to run your own MSK practice one day, then working at Ascenti can set you up for life.

Guaranteed progression

Being an MSK Physiotherapist is hard work and rewarding, and you want to know that your salary and role will develop where you work.

At Ascenti, you will benefit from a guaranteed annual pay review and considerable investment in your development, which includes protected learning time.

Once you are 3 years post-qualified and have reached a key progression milestone, you will receive a promotion to Senior MSK Physiotherapist and enjoy a significant salary step change, more autonomy in clinic and new career offerings.

Support structure

Build your experience with the support of your Area Manager, Physiotherapy Development Lead and Clinical Mentor. You will work independently in clinic, but you will never be alone.

You won’t have to worry about doing all the administrative tasks and can say goodbye to old-fashioned paper notes. Ascenti’s digital systems and dedicated customer hub will take care of patient queries and support you with admin.

Join a great company and culture

You want to use your valuable time and skills working for a business that puts patients first. Half of Ascenti's Executive Board are physiotherapists by background, which keeps the needs of patients and clinicians at the heart of the company ethos (just check the Trustpilot reviews).

Ascenti has seen a 300% increase in demand for the company's leading MSK services in recent years, including significant growth in the Private Medical Insurance space. This means that we are currently offering many exciting new roles and career avenues.

Benefits and rewards

Alongside the significant investment in your learning and development, the Ascenti benefits package includes Vitality at Work membership, access to great discounts and more. Learn more here: ascenti.co.uk/careers

Your purpose

Our Physiotherapy Development Lead will play a leading role in advancing our patient care standards and clinical excellence, taking Ascenti to the next level.

You will empower our Leadership Team to build the clinical capability of their teams, plan and manage clinical skills development and upgrading, leading specialist clinical training across your region; at the same time as being on hand to provide expert clinical advice and direction where needed.

Building strong relationships within your partner region, you will provide top quality advice about clinical standards and the optimal development of each individual clinician. You’ll ensure that we live our values from the inside out, particularly in relation to safeguarding, patient safety and clinical procedures.

How your role fits within our team

The Physiotherapy Development Lead will report to the Area Leadership Team and will have a dotted-line to our Head of Clinical Excellence. You’ll be a senior MSK physiotherapist, so you’ll know what best practice looks like and you’ll role model this in your everyday work.

You’ll be responsible for facilitating the clinical development and empowering high performance of all clinicians within your region. Clinicians will seek you out when they need advice and support in their clinical practice; particularly when a clinical mentor suggests that a more complex or serious case, needs a more experienced hand to resolve.

Key responsibilities

In addition to your normal duties and responsibilities of a physiotherapist, your role has following additional responsibilities:

United - collaboration

• Identifying learning and development needs of your team of clinicians and addressing them directly and through your team of mentors; ensuring that all physiotherapists maintain required records of their continuous professional development
• Support area and regional managers with the induction processes
• Assisting, where needed, in clinical processes such as the promotion pathway and assessment and addressing any practice concerns amongst your team
• Supporting Ascenti’s culture of recognition and our commitment to high performing teams, by identifying clinicians who demonstrate excellence in their practice
• Promote staff wellbeing, engagement and collaboration; through technology, development programs and company-wide initiatives. This helps to create a safe environment where colleagues feel safe and bring their true selves to work, promoting a culture of openness, diversity and healthy well-being

Dependable – clinical excellence

• Act as the clinical expert and role model for your region; be available and confident to answer complex clinical questions
• Maintain high standards of professional conduct and abide by core standards of practice outlined by the HCPC and CSP
• Delivering one-to-one and group training, both face-to-face and remotely
• Coaching and developing a team of clinical mentors to deliver effective teaching sessions
• Ensuring the consistent application of our clinical development programme in line with regional and individual learning needs
• Effectively managing patients with complex conditions using a wide range of advanced physiotherapy skills, including injection therapy (where appropriate), manual physiotherapy techniques, self-management advice, virtual physiotherapy and therapeutic handling

Caring - performance and reporting

• Taking responsibility for the clinical quality and performance metrics of your region by regularly evaluating clinical data; identifying and implementing improvement strategies, where necessary, to deliver excellent outcomes and experience to all patients and clients
• Demonstrate a broad range of advanced and specialised communications skills (with patients, physiotherapists, mentors, managers, peers) including appropriate written communication and the ability to engage in critical dialogue with a range of audiences of different levels of knowledge and expertise
• Manage complaints in a timely and professional manner
• Support the regional managers and area managers with the SASSY policy
• Demonstrating excellence in report writing and records keeping on the Ascenti IT system
• Keeping up with best practice, ensuring that our services are delivered in line with our high standards

Great benefits and rewards

Join Ascenti and you will enjoy a great benefits package with a range of hours options such as flexible, part-time and condensed hour '4 day weeks', along with 25 days' holiday (+bank holidays), enhanced family (mat & pat) leave, Vitality at Work membership, free and discounted healthcare services and many other perks and rewards. If you think this job looks good but isn't for you, you can even earn rewards without working for Ascenti. Refer a friend by following the instructions here and receive a £200 shopping voucher if they are successful.

Join us today

Ascenti can also offer you sponsorship to work in the UK if you need it, so please don't let that put you off applying. You probably feel like clicking apply. If you do, then go for it. It will take you two minutes and it is not essential that you include a CV. If you are a qualified physiotherapist then Ascenti want to talk to you, and someone will be in touch soon.

Click apply and find out more!

Ascenti helps to improve the lives of millions of people in the UK every year and is at the forefront of providing the best physiotherapy and mental health treatment to the nation.

The team is made up of 800 employees in total, with healthcare professionals working across the UK to treat thousands of patients every week. 

Following a period of significant growth and with demand for Ascenti’s award-winning healthcare services continuing to increase, many of functions are expanding - so it is an exciting time to join!

Your purpose

Area Managers play a key role at Ascenti, managing and leading performance of our Physiotherapy network. You will work to ensure outstanding clinical quality and patient experience underpinned by the delivery of operational excellence, helping us to progress our ambitions for the future.

You will have the responsibility of leading and growing your team and area performance to support Ascenti’s journey into future delivery MSK services in the UK.

How your role fits within our team

As an Area Manager you will direct and manage a team of physiotherapists. Supported by your team of Senior Clinicians, and with a people first culture that aligns to our business, you will ensure that our Physiotherapists maintain engagement, enjoyment and learning through clinical development and operational excellence, with a focus on staff wellbeing. With support from our People Team and Resource Management you will identify and direct recruitment and growth within your area.

Formal authority and hierarchy doesn’t appeal to you. You know that the best way to lead a team of physiotherapists, is to respect their clinical opinion, collaborate, and support them when they need your help. You will develop meaningful working relationships within your team, regularly reviewing their performance, listening to their feedback, coaching them to improve and celebrating their successes.

You will naturally take accountability and be ready to motivate and lead your team members to deliver excellence, ensuring you have the right blend of skills across your team. This will mean supporting physiotherapists to achieve their ambitions, managing performance consistently and fairly, and working to achieve agreed Key Performance Indicators and Quality Metrics. Above all, you will celebrate diversity and create an environment where your team feel able to bring their true selves to work.

Key responsibilities

• People management and leadership
• Clinical excellence
• Operational excellence
• New business and growth

Culture and benefits

You will benefit from a competitive salary, 25 days of annual leave (+ bank holidays) and a great loyalty-based benefits package, which includes Vitality at Work membership, enhanced family (mat & pat) leave, free and discounted healthcare services and many other perks and rewards.

Ascenti is committed to continuous learning and progression, meaning that there will also be ample support and coaching in your role, with opportunities for you to develop if you wish. The goal is for Ascenti to be a workplace that creates a sense of belonging for everyone. This means that they actively work to promote equal opportunities across all that they do, including when recruiting new talent.

As an Area Manager, you will work 37.5 hours, Monday – Friday, with a 30-minute lunch break. Your will work remotely and travel to clinics and other locations on occasion. 

Apply today

If this sounds like the perfect role for you, click apply and we will be in touch with the next steps. We will also send across the full job description.