Hastings, TN37 6LJ, United Kingdom - Hybrid £24,851.23

At Advo Health, we're the largest and leading subcontractor in government health assessments, helping the Department of Work and Pensions ensure that those who are most in need of support receive it. With experienced healthcare professionals throughout the UK, we're proud that more than 95% of people say they had a positive assessment experience with us.

About the role

We're looking for a Customer Coordinator to join our Advo Health team on a permanent, full-time basis. This is a vital customer-facing role within our government health assessments service, responsible for ensuring a positive claimant journey throughout the assessment process.

You'll be the first point of contact for claimants attending disability assessments, delivering that crucial great first impression that contributes to our 95%+ positive experience rating. Working from an Assessment Centre with hybrid working opportunities, you'll support both claimants and healthcare professionals to ensure smooth, productive assessment days with minimal impact on those we serve.

This is an excellent opportunity for someone with strong customer service skills who wants to make a real difference in supporting people through what can be a daunting process, while working in a caring and understanding environment.

What you'll be doing

As a Customer Coordinator, you'll:

  • Oversee the day-to-day running of the Assessment Centre reception area.
  • Conduct courtesy calls with claimants in advance of their appointments.
  • Assist customers with form completion including expense claims.
  • Use in-house computer systems to update records accurately and reschedule appointments when needed.
  • Advise healthcare professionals and management teams of additional claimant needs.
  • Prepare and maintain assessment rooms and equipment to ensure readiness for assessments.
  • Maintain a clean and professional workspace that creates a welcoming environment.
  • Escalate any accidents, incidents or inappropriate behaviour immediately.
  • Provide cover at other sites when required and support general administrative duties.
  • Build strong relationships with claimants, healthcare professionals, and the wider team.

Benefits & Culture

We strive to live and breathe our values, underpinned by a passion for what we do and a people-centric approach. Our benefits include flexible working opportunities and more: www.ascenti.co.uk/careers

Canterbury with occasional travel to Chatham £24,851.23

At Advo Health, we're the largest and leading subcontractor in government health assessments, helping the Department of Work and Pensions ensure that those who are most in need of support receive it. With experienced healthcare professionals throughout the UK, we're proud that more than 95% of people say they had a positive assessment experience with us.

About the role

We're looking for a Customer Coordinator to join our Advo Health team on a permanent, full-time basis. This is a vital customer-facing role within our government health assessments service, responsible for ensuring a positive claimant journey throughout the assessment process.

You'll be the first point of contact for claimants attending disability assessments, delivering that crucial great first impression that contributes to our 95%+ positive experience rating. Working from an Assessment Centre with hybrid working opportunities, you'll support both claimants and healthcare professionals to ensure smooth, productive assessment days with minimal impact on those we serve.

This is an excellent opportunity for someone with strong customer service skills who wants to make a real difference in supporting people through what can be a daunting process, while working in a caring and understanding environment.

What you'll be doing

As a Customer Coordinator, you'll:

  • Oversee the day-to-day running of the Assessment Centre reception area.
  • Conduct courtesy calls with claimants in advance of their appointments.
  • Assist customers with form completion including expense claims.
  • Use in-house computer systems to update records accurately and reschedule appointments when needed.
  • Advise healthcare professionals and management teams of additional claimant needs.
  • Prepare and maintain assessment rooms and equipment to ensure readiness for assessments.
  • Maintain a clean and professional workspace that creates a welcoming environment.
  • Escalate any accidents, incidents or inappropriate behaviour immediately.
  • Provide cover at other sites when required and support general administrative duties.
  • Build strong relationships with claimants, healthcare professionals, and the wider team.

Benefits & Culture

We strive to live and breathe our values, underpinned by a passion for what we do and a people-centric approach. Our benefits include flexible working opportunities and more: www.ascenti.co.uk/careers

Fareham £27,000 - £33,000

Looking to advance your career in MSK physiotherapy?

Join Ascenti, the nation’s most loved independent MSK physiotherapy provider and a trusted partner to hundreds of public and private sector organisations across the UK.

Grow your career

You’ve already gained valuable experience in musculoskeletal physiotherapy and are now looking for an opportunity that will challenge you, grow your confidence, and take your skills to the next level.

In this role you will treat a 100% MSK caseload and will benefit from award-winning learning and development that’s tailored to you, and designed to help you master your skills in clinic.

We’ve been called the best place for physios to develop beyond university, and if you aspire to run your own MSK practice one day, then working at Ascenti can set you up for life.

Guaranteed progression

Being an MSK Physiotherapist is hard work and rewarding, and you want to know that your salary and role will develop where you work.

At Ascenti, you will benefit from a guaranteed annual pay review and considerable investment in your development, which includes protected learning time.

Once you are 3 years post-qualified and have reached a key progression milestone, you will receive a promotion to Senior MSK Physiotherapist and enjoy a significant salary step change, more autonomy in clinic and new career offerings.

Support structure

Build your experience with the support of your Area Manager, Physiotherapy Development Lead and Clinical Mentor. You will work independently in clinic, but you will never be alone.

You won’t have to worry about doing all the administrative tasks and can say goodbye to old-fashioned paper notes. Ascenti’s digital systems and dedicated customer hub will take care of patient queries and support you with admin.

Join a great company and culture

You want to use your valuable time and skills working for a business that puts patients first. Half of Ascenti's Executive Board are physiotherapists by background, which keeps the needs of patients and clinicians at the heart of the company ethos (just check the Trustpilot reviews).

Ascenti has seen a 300% increase in demand for the company's leading MSK services in recent years, including significant growth in the Private Medical Insurance space. This means that we are currently offering many exciting new roles and career avenues.

Benefits and rewards

Alongside the significant investment in your learning and development, the Ascenti benefits package includes Vitality at Work membership, access to great discounts and more. Learn more here: ascenti.co.uk/careers

    Holloway Road £27,000 - £35,000

    Looking to advance your career in MSK physiotherapy?

    Join Ascenti, the nation’s most loved independent MSK physiotherapy provider and a trusted partner to hundreds of public and private sector organisations across the UK.

    Grow your career

    You’ve already gained valuable experience in musculoskeletal physiotherapy and are now looking for an opportunity that will challenge you, grow your confidence, and take your skills to the next level.

    In this role you will treat a 100% MSK caseload and will benefit from award-winning learning and development that’s tailored to you, and designed to help you master your skills in clinic.

    We’ve been called the best place for physios to develop beyond university, and if you aspire to run your own MSK practice one day, then working at Ascenti can set you up for life.

    Guaranteed progression

    Being an MSK Physiotherapist is hard work and rewarding, and you want to know that your salary and role will develop where you work.

    At Ascenti, you will benefit from a guaranteed annual pay review and considerable investment in your development, which includes protected learning time.

    Once you are 3 years post-qualified and have reached a key progression milestone, you will receive a promotion to Senior MSK Physiotherapist and enjoy a significant salary step change, more autonomy in clinic and new career offerings.

    Support structure

    Build your experience with the support of your Area Manager, Physiotherapy Development Lead and Clinical Mentor. You will work independently in clinic, but you will never be alone.

    You won’t have to worry about doing all the administrative tasks and can say goodbye to old-fashioned paper notes. Ascenti’s digital systems and dedicated customer hub will take care of patient queries and support you with admin.

    Join a great company and culture

    You want to use your valuable time and skills working for a business that puts patients first. Half of Ascenti's Executive Board are physiotherapists by background, which keeps the needs of patients and clinicians at the heart of the company ethos (just check the Trustpilot reviews).

    Ascenti has seen a 300% increase in demand for the company's leading MSK services in recent years, including significant growth in the Private Medical Insurance space. This means that we are currently offering many exciting new roles and career avenues.

    Benefits and rewards

    Alongside the significant investment in your learning and development, the Ascenti benefits package includes Vitality at Work membership, access to great discounts and more. Learn more here: ascenti.co.uk/careers

      Benfleet and Wickford, United Kingdom £27,000 - £38,500

      Looking to advance your career in MSK physiotherapy?

      Join Ascenti, the nation’s most loved independent MSK physiotherapy provider and a trusted partner to hundreds of public and private sector organisations across the UK.

      Grow your career

      You’ve already gained valuable experience in musculoskeletal physiotherapy and are now looking for an opportunity that will challenge you, grow your confidence, and take your skills to the next level.

      In this role you will treat a 100% MSK caseload and will benefit from award-winning learning and development that’s tailored to you, and designed to help you master your skills in clinic.

      We’ve been called the best place for physios to develop beyond university, and if you aspire to run your own MSK practice one day, then working at Ascenti can set you up for life.

      Guaranteed progression

      Being an MSK Physiotherapist is hard work and rewarding, and you want to know that your salary and role will develop where you work.

      At Ascenti, you will benefit from a guaranteed annual pay review and considerable investment in your development, which includes protected learning time.

      Once you are 3 years post-qualified and have reached a key progression milestone, you will receive a promotion to Senior MSK Physiotherapist and enjoy a significant salary step change, more autonomy in clinic and new career offerings.

      Support structure

      Build your experience with the support of your Area Manager, Physiotherapy Development Lead and Clinical Mentor. You will work independently in clinic, but you will never be alone.

      You won’t have to worry about doing all the administrative tasks and can say goodbye to old-fashioned paper notes. Ascenti’s digital systems and dedicated customer hub will take care of patient queries and support you with admin.

      Join a great company and culture

      You want to use your valuable time and skills working for a business that puts patients first. Half of Ascenti's Executive Board are physiotherapists by background, which keeps the needs of patients and clinicians at the heart of the company ethos (just check the Trustpilot reviews).

      Ascenti has seen a 300% increase in demand for the company's leading MSK services in recent years, including significant growth in the Private Medical Insurance space. This means that we are currently offering many exciting new roles and career avenues.

      Benefits and rewards

      Alongside the significant investment in your learning and development, the Ascenti benefits package includes Vitality at Work membership, access to great discounts and more. Learn more here: ascenti.co.uk/careers

        Farnham £28,000 - £35,500

        Looking to advance your career in MSK physiotherapy?

        Join Ascenti, the nation’s most loved independent MSK physiotherapy provider and a trusted partner to hundreds of public and private sector organisations across the UK.

        Grow your career

        You’ve already gained valuable experience in musculoskeletal physiotherapy and are now looking for an opportunity that will challenge you, grow your confidence, and take your skills to the next level.

        In this role you will treat a 100% MSK caseload and will benefit from award-winning learning and development that’s tailored to you, and designed to help you master your skills in clinic.

        We’ve been called the best place for physios to develop beyond university, and if you aspire to run your own MSK practice one day, then working at Ascenti can set you up for life.

        Guaranteed progression

        Being an MSK Physiotherapist is hard work and rewarding, and you want to know that your salary and role will develop where you work.

        At Ascenti, you will benefit from a guaranteed annual pay review and considerable investment in your development, which includes protected learning time.

        Once you are 3 years post-qualified and have reached a key progression milestone, you will receive a promotion to Senior MSK Physiotherapist and enjoy a significant salary step change, more autonomy in clinic and new career offerings.

        Support structure

        Build your experience with the support of your Area Manager, Physiotherapy Development Lead and Clinical Mentor. You will work independently in clinic, but you will never be alone.

        You won’t have to worry about doing all the administrative tasks and can say goodbye to old-fashioned paper notes. Ascenti’s digital systems and dedicated customer hub will take care of patient queries and support you with admin.

        Join a great company and culture

        You want to use your valuable time and skills working for a business that puts patients first. Half of Ascenti's Executive Board are physiotherapists by background, which keeps the needs of patients and clinicians at the heart of the company ethos (just check the Trustpilot reviews).

        Ascenti has seen a 300% increase in demand for the company's leading MSK services in recent years, including significant growth in the Private Medical Insurance space. This means that we are currently offering many exciting new roles and career avenues.

        Benefits and rewards

        Alongside the significant investment in your learning and development, the Ascenti benefits package includes Vitality at Work membership, access to great discounts and more. Learn more here: ascenti.co.uk/careers

          Croydon & Orpington £28,500 - £35,000

          Looking to advance your career in MSK physiotherapy?

          Join Ascenti, the nation’s most loved independent MSK physiotherapy provider and a trusted partner to hundreds of public and private sector organisations across the UK.

          Grow your career

          You’ve already gained valuable experience in musculoskeletal physiotherapy and are now looking for an opportunity that will challenge you, grow your confidence, and take your skills to the next level.

          In this role you will treat a 100% MSK caseload and will benefit from award-winning learning and development that’s tailored to you, and designed to help you master your skills in clinic.

          We’ve been called the best place for physios to develop beyond university, and if you aspire to run your own MSK practice one day, then working at Ascenti can set you up for life.

          Guaranteed progression

          Being an MSK Physiotherapist is hard work and rewarding, and you want to know that your salary and role will develop where you work.

          At Ascenti, you will benefit from a guaranteed annual pay review and considerable investment in your development, which includes protected learning time.

          Once you are 3 years post-qualified and have reached a key progression milestone, you will receive a promotion to Senior MSK Physiotherapist and enjoy a significant salary step change, more autonomy in clinic and new career offerings.

          Support structure

          Build your experience with the support of your Area Manager, Physiotherapy Development Lead and Clinical Mentor. You will work independently in clinic, but you will never be alone.

          You won’t have to worry about doing all the administrative tasks and can say goodbye to old-fashioned paper notes. Ascenti’s digital systems and dedicated customer hub will take care of patient queries and support you with admin.

          Join a great company and culture

          You want to use your valuable time and skills working for a business that puts patients first. Half of Ascenti's Executive Board are physiotherapists by background, which keeps the needs of patients and clinicians at the heart of the company ethos (just check the Trustpilot reviews).

          Ascenti has seen a 300% increase in demand for the company's leading MSK services in recent years, including significant growth in the Private Medical Insurance space. This means that we are currently offering many exciting new roles and career avenues.

          Benefits and rewards

          Alongside the significant investment in your learning and development, the Ascenti benefits package includes Vitality at Work membership, access to great discounts and more. Learn more here: ascenti.co.uk/careers

            Croydon & Redhill £28,500 - £42,000

            Looking to advance your career in MSK physiotherapy?

            Join Ascenti, the nation’s most loved independent MSK physiotherapy provider and a trusted partner to hundreds of public and private sector organisations across the UK.

            Grow your career

            You’ve already gained valuable experience in musculoskeletal physiotherapy and are now looking for an opportunity that will challenge you, grow your confidence, and take your skills to the next level.

            In this role you will treat a 100% MSK caseload and will benefit from award-winning learning and development that’s tailored to you, and designed to help you master your skills in clinic.

            We’ve been called the best place for physios to develop beyond university, and if you aspire to run your own MSK practice one day, then working at Ascenti can set you up for life.

            Guaranteed progression

            Being an MSK Physiotherapist is hard work and rewarding, and you want to know that your salary and role will develop where you work.

            At Ascenti, you will benefit from a guaranteed annual pay review and considerable investment in your development, which includes protected learning time.

            Once you are 3 years post-qualified and have reached a key progression milestone, you will receive a promotion to Senior MSK Physiotherapist and enjoy a significant salary step change, more autonomy in clinic and new career offerings.

            Support structure

            Build your experience with the support of your Area Manager, Physiotherapy Development Lead and Clinical Mentor. You will work independently in clinic, but you will never be alone.

            You won’t have to worry about doing all the administrative tasks and can say goodbye to old-fashioned paper notes. Ascenti’s digital systems and dedicated customer hub will take care of patient queries and support you with admin.

            Join a great company and culture

            You want to use your valuable time and skills working for a business that puts patients first. Half of Ascenti's Executive Board are physiotherapists by background, which keeps the needs of patients and clinicians at the heart of the company ethos (just check the Trustpilot reviews).

            Ascenti has seen a 300% increase in demand for the company's leading MSK services in recent years, including significant growth in the Private Medical Insurance space. This means that we are currently offering many exciting new roles and career avenues.

            Benefits and rewards

            Alongside the significant investment in your learning and development, the Ascenti benefits package includes Vitality at Work membership, access to great discounts and more. Learn more here: ascenti.co.uk/careers

              Remote, United Kingdom £30,000 - £32,000 (FTE)

              People Team | Remote (with occasional travel to Bristol) | Permanent | Part-time (30 hours per week)

              At Ascenti, our people are at the heart of everything we do. We are looking for an experienced and people-focused Employee Relations Advisor to join our People Team and play an important role in supporting managers across the business to create positive employee experiences and make confident people decisions.

              This is a fantastic opportunity for someone who enjoys building trusted relationships, advising on a wide range of employee relations matters and helping managers grow their confidence and capability. You will be joining a collaborative and supportive People Team where your expertise will genuinely influence how we support our colleagues across the business.

              The opportunity

              As our Employee Relations Advisor, you will be a trusted partner to managers, providing practical and commercially balanced advice across employee relations, policy and people matters. You will support leaders through a variety of cases, helping them navigate challenges confidently while ensuring a fair and consistent approach aligned with our values.

              This is a varied and rewarding role where no two days are the same. You will work closely with the wider People Team including People Operations and Talent Acquisition, building strong partnerships and helping us deliver a seamless people experience across Ascenti.

              Alongside casework, you will play an important role in strengthening manager capability, promoting best practice and supporting a culture where our colleagues feel supported, valued and able to thrive.

              What you will be doing

              • Providing high-quality employee relations advice and guidance to managers across the business
              • Supporting and coaching managers through a range of employee relations matters including absence, conduct, performance and wellbeing
              • Helping managers build confidence and capability to manage people matters effectively and independently
              • Ensuring people policies and processes are applied fairly, consistently and in line with UK employment legislation
              • Identifying risks and escalating more complex matters where appropriate
              • Building strong and trusted working relationships with managers and stakeholders
              • Working collaboratively with the wider People Team to support shared goals and business priorities
              • Supporting a positive culture that reflects our values and promotes inclusion, wellbeing and employee engagement
              • Contributing to continuous improvement across people processes and ways of working

              About you

              You will bring previous experience in an HR advisory or employee relations role and feel confident supporting managers through a variety of people matters. You will enjoy balancing people-focused conversations with practical problem solving and will be comfortable managing priorities in a fast-paced environment.

              You will also bring:

              • Good knowledge of UK employment law and employee relations best practice
              • Experience advising managers on a variety of employee relations matters
              • Strong communication and relationship-building skills
              • A calm and professional approach when managing sensitive or complex situations
              • Excellent organisation and the ability to balance competing priorities
              • A collaborative mindset and a genuine passion for creating positive employee experiences

              A CIPD Level 5 qualification, or working towards this, would be beneficial, although equivalent experience is equally valued.

              Why join Ascenti?

              At Ascenti, our purpose is to help people live fuller lives. That starts with creating a supportive and engaging place to work for our colleagues.

              Joining our People Team means becoming part of a collaborative team where ideas are welcomed, development is encouraged and your contribution makes a real difference. This is an opportunity to work flexibly, build strong partnerships across the business and continue growing your career within a people-focused environment.

              If you are looking for a role where you can combine employee relations expertise with coaching, relationship-building and meaningful impact, we would love to hear from you.

              Apply today and take the next step in your People career with Ascenti.

              Southampton £30,000 - £35,000

              Looking to advance your career in MSK physiotherapy?

              Join Ascenti, the nation’s most loved independent MSK physiotherapy provider and a trusted partner to hundreds of public and private sector organisations across the UK.

              Grow your career

              You’ve already gained valuable experience in musculoskeletal physiotherapy and are now looking for an opportunity that will challenge you, grow your confidence, and take your skills to the next level.

              In this role you will treat a 100% MSK caseload and will benefit from award-winning learning and development that’s tailored to you, and designed to help you master your skills in clinic.

              We’ve been called the best place for physios to develop beyond university, and if you aspire to run your own MSK practice one day, then working at Ascenti can set you up for life.

              Guaranteed progression

              Being an MSK Physiotherapist is hard work and rewarding, and you want to know that your salary and role will develop where you work.

              At Ascenti, you will benefit from a guaranteed annual pay review and considerable investment in your development, which includes protected learning time.

              Once you are 3 years post-qualified and have reached a key progression milestone, you will receive a promotion to Senior MSK Physiotherapist and enjoy a significant salary step change, more autonomy in clinic and new career offerings.

              Support structure

              Build your experience with the support of your Area Manager, Physiotherapy Development Lead and Clinical Mentor. You will work independently in clinic, but you will never be alone.

              You won’t have to worry about doing all the administrative tasks and can say goodbye to old-fashioned paper notes. Ascenti’s digital systems and dedicated customer hub will take care of patient queries and support you with admin.

              Join a great company and culture

              You want to use your valuable time and skills working for a business that puts patients first. Half of Ascenti's Executive Board are physiotherapists by background, which keeps the needs of patients and clinicians at the heart of the company ethos (just check the Trustpilot reviews).

              Ascenti has seen a 300% increase in demand for the company's leading MSK services in recent years, including significant growth in the Private Medical Insurance space. This means that we are currently offering many exciting new roles and career avenues.

              Benefits and rewards

              Alongside the significant investment in your learning and development, the Ascenti benefits package includes Vitality at Work membership, access to great discounts and more. Learn more here: ascenti.co.uk/careers

                Bagshot £30,000 - £35,500

                Looking to advance your career in MSK physiotherapy?

                Join Ascenti, the nation’s most loved independent MSK physiotherapy provider and a trusted partner to hundreds of public and private sector organisations across the UK.

                Grow your career

                You’ve already gained valuable experience in musculoskeletal physiotherapy and are now looking for an opportunity that will challenge you, grow your confidence, and take your skills to the next level.

                In this role you will treat a 100% MSK caseload and will benefit from award-winning learning and development that’s tailored to you, and designed to help you master your skills in clinic.

                We’ve been called the best place for physios to develop beyond university, and if you aspire to run your own MSK practice one day, then working at Ascenti can set you up for life.

                Guaranteed progression

                Being an MSK Physiotherapist is hard work and rewarding, and you want to know that your salary and role will develop where you work.

                At Ascenti, you will benefit from a guaranteed annual pay review and considerable investment in your development, which includes protected learning time.

                Once you are 3 years post-qualified and have reached a key progression milestone, you will receive a promotion to Senior MSK Physiotherapist and enjoy a significant salary step change, more autonomy in clinic and new career offerings.

                Support structure

                Build your experience with the support of your Area Manager, Physiotherapy Development Lead and Clinical Mentor. You will work independently in clinic, but you will never be alone.

                You won’t have to worry about doing all the administrative tasks and can say goodbye to old-fashioned paper notes. Ascenti’s digital systems and dedicated customer hub will take care of patient queries and support you with admin.

                Join a great company and culture

                You want to use your valuable time and skills working for a business that puts patients first. Half of Ascenti's Executive Board are physiotherapists by background, which keeps the needs of patients and clinicians at the heart of the company ethos (just check the Trustpilot reviews).

                Ascenti has seen a 300% increase in demand for the company's leading MSK services in recent years, including significant growth in the Private Medical Insurance space. This means that we are currently offering many exciting new roles and career avenues.

                Benefits and rewards

                Alongside the significant investment in your learning and development, the Ascenti benefits package includes Vitality at Work membership, access to great discounts and more. Learn more here: ascenti.co.uk/careers

                  Bagshot & Camberley £30,000 - £35,500

                  Looking to advance your career in MSK physiotherapy?

                  Join Ascenti, the nation’s most loved independent MSK physiotherapy provider and a trusted partner to hundreds of public and private sector organisations across the UK.

                  Grow your career

                  You’ve already gained valuable experience in musculoskeletal physiotherapy and are now looking for an opportunity that will challenge you, grow your confidence, and take your skills to the next level.

                  In this role you will treat a 100% MSK caseload and will benefit from award-winning learning and development that’s tailored to you, and designed to help you master your skills in clinic.

                  We’ve been called the best place for physios to develop beyond university, and if you aspire to run your own MSK practice one day, then working at Ascenti can set you up for life.

                  Guaranteed progression

                  Being an MSK Physiotherapist is hard work and rewarding, and you want to know that your salary and role will develop where you work.

                  At Ascenti, you will benefit from a guaranteed annual pay review and considerable investment in your development, which includes protected learning time.

                  Once you are 3 years post-qualified and have reached a key progression milestone, you will receive a promotion to Senior MSK Physiotherapist and enjoy a significant salary step change, more autonomy in clinic and new career offerings.

                  Support structure

                  Build your experience with the support of your Area Manager, Physiotherapy Development Lead and Clinical Mentor. You will work independently in clinic, but you will never be alone.

                  You won’t have to worry about doing all the administrative tasks and can say goodbye to old-fashioned paper notes. Ascenti’s digital systems and dedicated customer hub will take care of patient queries and support you with admin.

                  Join a great company and culture

                  You want to use your valuable time and skills working for a business that puts patients first. Half of Ascenti's Executive Board are physiotherapists by background, which keeps the needs of patients and clinicians at the heart of the company ethos (just check the Trustpilot reviews).

                  Ascenti has seen a 300% increase in demand for the company's leading MSK services in recent years, including significant growth in the Private Medical Insurance space. This means that we are currently offering many exciting new roles and career avenues.

                  Benefits and rewards

                  Alongside the significant investment in your learning and development, the Ascenti benefits package includes Vitality at Work membership, access to great discounts and more. Learn more here: ascenti.co.uk/careers

                    Corby & Wellingborough £30,000 - £37,000

                    Are you an experienced MSK physiotherapist looking for your next step?

                    Join Ascenti, the nation’s most loved independent MSK physiotherapy provider and a trusted partner to hundreds of public and private sector organisations across the UK.

                    Advance your career

                    With three or more years of clinical experience under your belt, you want to work somewhere that sets you up for success in clinic day-to-day and supports your long-term life goals.

                    In this role, you will boost your experience managing a 100% MSK caseload, with access to the most varied case mix in the UK, including Private Medical Insurance and self-paying customers.

                    Elevate your practice with an award-winning learning and development offering and a support structure that’s built around you. If you aspire to run your own practice one day, then working at Ascenti can set you up for life.

                    Pay and progression

                    Being a Senior MSK Physiotherapist is hard work and fulfilling, and you want to work somewhere that rewards you fairly and continues to progress your pay over time. This is why Ascenti offers a guaranteed annual pay review and a tailored approach to your development as a senior clinician.

                    Evolve your MSK expertise further and explore unique career avenues that other businesses cannot offer, through hybrid / virtual clinics, new services, specialisms, or advanced practice opportunities.

                    You may even consider moving into management or other business areas, and with demand for Ascenti’s services growing every year, more exciting opportunities are just around the corner.

                    Thrive in clinic

                    You will work autonomously in clinic, but with the support of your Area Manager, Physiotherapy Development Lead and Clinical Mentor whenever you need it.

                    You won’t have to worry about doing all the administrative tasks and can say goodbye to old-fashioned paper notes. Ascenti’s digital systems and dedicated customer hub will take care of patient queries and support you with admin.

                    Culture & benefits

                    You want to use your valuable time and skills working for a business that puts patients first. Half of Ascenti's Executive Board are physiotherapists by background, which keeps the needs of patients and clinicians at the heart of the company ethos (just check the Trustpilot reviews).

                    Ascenti can explore ways to ensure that this role supports your livelihood, whether that means flexible, part-time, or condensed hours.

                    Our benefits include Vitality at Work membership, access to great discounts and more. Learn more at ascenti.co.uk/careers

                    Oxford £32,000 - £35,500

                    Are you an experienced MSK physiotherapist looking for your next step?

                    Join Ascenti, the nation’s most loved independent MSK physiotherapy provider and a trusted partner to hundreds of public and private sector organisations across the UK.

                    Advance your career

                    With three or more years of clinical experience under your belt, you want to work somewhere that sets you up for success in clinic day-to-day and supports your long-term life goals.

                    In this role, you will boost your experience managing a 100% MSK caseload, with access to the most varied case mix in the UK, including Private Medical Insurance and self-paying customers.

                    Elevate your practice with an award-winning learning and development offering and a support structure that’s built around you. If you aspire to run your own practice one day, then working at Ascenti can set you up for life.

                    Pay and progression

                    Being a Senior MSK Physiotherapist is hard work and fulfilling, and you want to work somewhere that rewards you fairly and continues to progress your pay over time. This is why Ascenti offers a guaranteed annual pay review and a tailored approach to your development as a senior clinician.

                    Evolve your MSK expertise further and explore unique career avenues that other businesses cannot offer, through hybrid / virtual clinics, new services, specialisms, or advanced practice opportunities.

                    You may even consider moving into management or other business areas, and with demand for Ascenti’s services growing every year, more exciting opportunities are just around the corner.

                    Thrive in clinic

                    You will work autonomously in clinic, but with the support of your Area Manager, Physiotherapy Development Lead and Clinical Mentor whenever you need it.

                    You won’t have to worry about doing all the administrative tasks and can say goodbye to old-fashioned paper notes. Ascenti’s digital systems and dedicated customer hub will take care of patient queries and support you with admin.

                    Culture & benefits

                    You want to use your valuable time and skills working for a business that puts patients first. Half of Ascenti's Executive Board are physiotherapists by background, which keeps the needs of patients and clinicians at the heart of the company ethos (just check the Trustpilot reviews).

                    Ascenti can explore ways to ensure that this role supports your livelihood, whether that means flexible, part-time, or condensed hours.

                    Our benefits include Vitality at Work membership, access to great discounts and more. Learn more at ascenti.co.uk/careers

                    Cambridge £32,000 - £37,000

                    Are you an experienced MSK physiotherapist looking for your next step?

                    Join Ascenti, the nation’s most loved independent MSK physiotherapy provider and a trusted partner to hundreds of public and private sector organisations across the UK.

                    Advance your career

                    With three or more years of clinical experience under your belt, you want to work somewhere that sets you up for success in clinic day-to-day and supports your long-term life goals.

                    In this role, you will boost your experience managing a 100% MSK caseload, with access to the most varied case mix in the UK, including Private Medical Insurance and self-paying customers.

                    Elevate your practice with an award-winning learning and development offering and a support structure that’s built around you. If you aspire to run your own practice one day, then working at Ascenti can set you up for life.

                    Pay and progression

                    Being a Senior MSK Physiotherapist is hard work and fulfilling, and you want to work somewhere that rewards you fairly and continues to progress your pay over time. This is why Ascenti offers a guaranteed annual pay review and a tailored approach to your development as a senior clinician.

                    Evolve your MSK expertise further and explore unique career avenues that other businesses cannot offer, through hybrid / virtual clinics, new services, specialisms, or advanced practice opportunities.

                    You may even consider moving into management or other business areas, and with demand for Ascenti’s services growing every year, more exciting opportunities are just around the corner.

                    Thrive in clinic

                    You will work autonomously in clinic, but with the support of your Area Manager, Physiotherapy Development Lead and Clinical Mentor whenever you need it.

                    You won’t have to worry about doing all the administrative tasks and can say goodbye to old-fashioned paper notes. Ascenti’s digital systems and dedicated customer hub will take care of patient queries and support you with admin.

                    Culture & benefits

                    You want to use your valuable time and skills working for a business that puts patients first. Half of Ascenti's Executive Board are physiotherapists by background, which keeps the needs of patients and clinicians at the heart of the company ethos (just check the Trustpilot reviews).

                    Ascenti can explore ways to ensure that this role supports your livelihood, whether that means flexible, part-time, or condensed hours.

                    Our benefits include Vitality at Work membership, access to great discounts and more. Learn more at ascenti.co.uk/careers

                    Tonbridge £32,000 - £38,000

                    Are you an experienced MSK physiotherapist looking for your next step?

                    Join Ascenti, the nation’s most loved independent MSK physiotherapy provider and a trusted partner to hundreds of public and private sector organisations across the UK.

                    Advance your career

                    With three or more years of clinical experience under your belt, you want to work somewhere that sets you up for success in clinic day-to-day and supports your long-term life goals.

                    In this role, you will boost your experience managing a 100% MSK caseload, with access to the most varied case mix in the UK, including Private Medical Insurance and self-paying customers.

                    Elevate your practice with an award-winning learning and development offering and a support structure that’s built around you. If you aspire to run your own practice one day, then working at Ascenti can set you up for life.

                    Pay and progression

                    Being a Senior MSK Physiotherapist is hard work and fulfilling, and you want to work somewhere that rewards you fairly and continues to progress your pay over time. This is why Ascenti offers a guaranteed annual pay review and a tailored approach to your development as a senior clinician.

                    Evolve your MSK expertise further and explore unique career avenues that other businesses cannot offer, through hybrid / virtual clinics, new services, specialisms, or advanced practice opportunities.

                    You may even consider moving into management or other business areas, and with demand for Ascenti’s services growing every year, more exciting opportunities are just around the corner.

                    Thrive in clinic

                    You will work autonomously in clinic, but with the support of your Area Manager, Physiotherapy Development Lead and Clinical Mentor whenever you need it.

                    You won’t have to worry about doing all the administrative tasks and can say goodbye to old-fashioned paper notes. Ascenti’s digital systems and dedicated customer hub will take care of patient queries and support you with admin.

                    Culture & benefits

                    You want to use your valuable time and skills working for a business that puts patients first. Half of Ascenti's Executive Board are physiotherapists by background, which keeps the needs of patients and clinicians at the heart of the company ethos (just check the Trustpilot reviews).

                    Ascenti can explore ways to ensure that this role supports your livelihood, whether that means flexible, part-time, or condensed hours.

                    Our benefits include Vitality at Work membership, access to great discounts and more. Learn more at ascenti.co.uk/careers

                    Sutton £32,000 - £42,000

                    Looking to advance your career in MSK physiotherapy?

                    Join Ascenti, the nation’s most loved independent MSK physiotherapy provider and a trusted partner to hundreds of public and private sector organisations across the UK.

                    Grow your career

                    You’ve already gained valuable experience in musculoskeletal physiotherapy and are now looking for an opportunity that will challenge you, grow your confidence, and take your skills to the next level.

                    In this role you will treat a 100% MSK caseload and will benefit from award-winning learning and development that’s tailored to you, and designed to help you master your skills in clinic.

                    We’ve been called the best place for physios to develop beyond university, and if you aspire to run your own MSK practice one day, then working at Ascenti can set you up for life.

                    Guaranteed progression

                    Being an MSK Physiotherapist is hard work and rewarding, and you want to know that your salary and role will develop where you work.

                    At Ascenti, you will benefit from a guaranteed annual pay review and considerable investment in your development, which includes protected learning time.

                    Once you are 3 years post-qualified and have reached a key progression milestone, you will receive a promotion to Senior MSK Physiotherapist and enjoy a significant salary step change, more autonomy in clinic and new career offerings.

                    Support structure

                    Build your experience with the support of your Area Manager, Physiotherapy Development Lead and Clinical Mentor. You will work independently in clinic, but you will never be alone.

                    You won’t have to worry about doing all the administrative tasks and can say goodbye to old-fashioned paper notes. Ascenti’s digital systems and dedicated customer hub will take care of patient queries and support you with admin.

                    Join a great company and culture

                    You want to use your valuable time and skills working for a business that puts patients first. Half of Ascenti's Executive Board are physiotherapists by background, which keeps the needs of patients and clinicians at the heart of the company ethos (just check the Trustpilot reviews).

                    Ascenti has seen a 300% increase in demand for the company's leading MSK services in recent years, including significant growth in the Private Medical Insurance space. This means that we are currently offering many exciting new roles and career avenues.

                    Benefits and rewards

                    Alongside the significant investment in your learning and development, the Ascenti benefits package includes Vitality at Work membership, access to great discounts and more. Learn more here: ascenti.co.uk/careers

                      Camberley £33,500 - £40,000

                      Are you an experienced MSK physiotherapist looking for your next step?

                      Join Ascenti, the nation’s most loved independent MSK physiotherapy provider and a trusted partner to hundreds of public and private sector organisations across the UK.

                      Advance your career

                      With three or more years of clinical experience under your belt, you want to work somewhere that sets you up for success in clinic day-to-day and supports your long-term life goals.

                      In this role, you will boost your experience managing a 100% MSK caseload, with access to the most varied case mix in the UK, including Private Medical Insurance and self-paying customers.

                      Elevate your practice with an award-winning learning and development offering and a support structure that’s built around you. If you aspire to run your own practice one day, then working at Ascenti can set you up for life.

                      Pay and progression

                      Being a Senior MSK Physiotherapist is hard work and fulfilling, and you want to work somewhere that rewards you fairly and continues to progress your pay over time. This is why Ascenti offers a guaranteed annual pay review and a tailored approach to your development as a senior clinician.

                      Evolve your MSK expertise further and explore unique career avenues that other businesses cannot offer, through hybrid / virtual clinics, new services, specialisms, or advanced practice opportunities.

                      You may even consider moving into management or other business areas, and with demand for Ascenti’s services growing every year, more exciting opportunities are just around the corner.

                      Thrive in clinic

                      You will work autonomously in clinic, but with the support of your Area Manager, Physiotherapy Development Lead and Clinical Mentor whenever you need it.

                      You won’t have to worry about doing all the administrative tasks and can say goodbye to old-fashioned paper notes. Ascenti’s digital systems and dedicated customer hub will take care of patient queries and support you with admin.

                      Culture & benefits

                      You want to use your valuable time and skills working for a business that puts patients first. Half of Ascenti's Executive Board are physiotherapists by background, which keeps the needs of patients and clinicians at the heart of the company ethos (just check the Trustpilot reviews).

                      Ascenti can explore ways to ensure that this role supports your livelihood, whether that means flexible, part-time, or condensed hours.

                      Our benefits include Vitality at Work membership, access to great discounts and more. Learn more at ascenti.co.uk/careers

                      Farnborough £33,500 - £40,000

                      Are you an experienced MSK physiotherapist looking for your next step?

                      Join Ascenti, the nation’s most loved independent MSK physiotherapy provider and a trusted partner to hundreds of public and private sector organisations across the UK.

                      Advance your career

                      With three or more years of clinical experience under your belt, you want to work somewhere that sets you up for success in clinic day-to-day and supports your long-term life goals.

                      In this role, you will boost your experience managing a 100% MSK caseload, with access to the most varied case mix in the UK, including Private Medical Insurance and self-paying customers.

                      Elevate your practice with an award-winning learning and development offering and a support structure that’s built around you. If you aspire to run your own practice one day, then working at Ascenti can set you up for life.

                      Pay and progression

                      Being a Senior MSK Physiotherapist is hard work and fulfilling, and you want to work somewhere that rewards you fairly and continues to progress your pay over time. This is why Ascenti offers a guaranteed annual pay review and a tailored approach to your development as a senior clinician.

                      Evolve your MSK expertise further and explore unique career avenues that other businesses cannot offer, through hybrid / virtual clinics, new services, specialisms, or advanced practice opportunities.

                      You may even consider moving into management or other business areas, and with demand for Ascenti’s services growing every year, more exciting opportunities are just around the corner.

                      Thrive in clinic

                      You will work autonomously in clinic, but with the support of your Area Manager, Physiotherapy Development Lead and Clinical Mentor whenever you need it.

                      You won’t have to worry about doing all the administrative tasks and can say goodbye to old-fashioned paper notes. Ascenti’s digital systems and dedicated customer hub will take care of patient queries and support you with admin.

                      Culture & benefits

                      You want to use your valuable time and skills working for a business that puts patients first. Half of Ascenti's Executive Board are physiotherapists by background, which keeps the needs of patients and clinicians at the heart of the company ethos (just check the Trustpilot reviews).

                      Ascenti can explore ways to ensure that this role supports your livelihood, whether that means flexible, part-time, or condensed hours.

                      Our benefits include Vitality at Work membership, access to great discounts and more. Learn more at ascenti.co.uk/careers

                      London - Waterloo £34,000 - £40,000 pro rata

                      Are you an experienced MSK physiotherapist looking for your next step?

                      Join Ascenti, the nation’s most loved independent MSK physiotherapy provider and a trusted partner to hundreds of public and private sector organisations across the UK.

                      Advance your career

                      With three or more years of clinical experience under your belt, you want to work somewhere that sets you up for success in clinic day-to-day and supports your long-term life goals.

                      In this role, you will boost your experience managing a 100% MSK caseload, with access to the most varied case mix in the UK, including Private Medical Insurance and self-paying customers.

                      Elevate your practice with an award-winning learning and development offering and a support structure that’s built around you. If you aspire to run your own practice one day, then working at Ascenti can set you up for life.

                      Pay and progression

                      Being a Senior MSK Physiotherapist is hard work and fulfilling, and you want to work somewhere that rewards you fairly and continues to progress your pay over time. This is why Ascenti offers a guaranteed annual pay review and a tailored approach to your development as a senior clinician.

                      Evolve your MSK expertise further and explore unique career avenues that other businesses cannot offer, through hybrid / virtual clinics, new services, specialisms, or advanced practice opportunities.

                      You may even consider moving into management or other business areas, and with demand for Ascenti’s services growing every year, more exciting opportunities are just around the corner.

                      Thrive in clinic

                      You will work autonomously in clinic, but with the support of your Area Manager, Physiotherapy Development Lead and Clinical Mentor whenever you need it.

                      You won’t have to worry about doing all the administrative tasks and can say goodbye to old-fashioned paper notes. Ascenti’s digital systems and dedicated customer hub will take care of patient queries and support you with admin.

                      Culture & benefits

                      You want to use your valuable time and skills working for a business that puts patients first. Half of Ascenti's Executive Board are physiotherapists by background, which keeps the needs of patients and clinicians at the heart of the company ethos (just check the Trustpilot reviews).

                      Ascenti can explore ways to ensure that this role supports your livelihood, whether that means flexible, part-time, or condensed hours.

                      Our benefits include Vitality at Work membership, access to great discounts and more. Learn more at ascenti.co.uk/careers

                      West Midlands - Regional £36,000 - £42,000

                      We are Ascenti. The leading provider of physiotherapy and mental health services- helping thousands of people to elevate their health and live active lives every day.

                      With more than 25 years’ experience serving both the public and private sectors, we are industry leading experts and passionate believers in our distinct clinical philosophy, because we know how it works and see first-hand how it helps people every day.

                      Your purpose

                      Being an Ascenti Physiotherapist is a huge privilege as you will be changing people’s lives every day. As a Senior Regional Physiotherapist, you will support patients when they are most in need by providing continuity of care when their usual therapist is away. This will prevent unnecessary delays to their care and will help to maximise their rehabilitation outcomes. Additionally, you will facilitate the wellbeing of your physiotherapy colleagues by providing cover that allows them to have time off when needed.

                      Using contemporary and evidence-informed treatment and management methods, you will have the technology, tools, and support needed to thrive as a clinician and deliver outstanding services to patients.

                      Our nationwide work varies, which means that you could be managing a range of patients, from office workers and private medical insurance customers to NHS patients and those referred for accident-related injuries. It is an exciting time to join Ascenti as our award-winning virtual physiotherapy service is really taking off, so there may also be the opportunity or need for you to work from home to deliver these services.

                      How your role fits within our team

                      You will be a Senior Regional MSK Physiotherapist, demonstrating what best practice looks like in your everyday work. You will work across a variety of clinics in your assigned geographical area to cover annual leave and absences and help meet patient volume demands across Ascenti’s face-to-face and virtual services, achieving a varied and exciting caseload in the process.

                      You will work closely with other physiotherapists and mentors in your geographical area, and you will be joining our nationwide community of 300+ Ascenti clinicians who use our modern online tools to stay connected.

                      You will work independently and free from paper and red tape, but with support on hand every step of the way, cutting-edge technology, and our award-winning clinical development resources at your fingertips.

                      Key responsibilities

                      • Manage a clinical caseload of patients presenting with a variety of conditions and goals who are under the care of Ascenti’s static physiotherapists, ensuring that their care remains consistent both in frequency and in management approach.
                      • Use high quality neuromusculoskeletal assessment skills to develop evidence-informed and highly effective treatment and management plans.
                      • Use strong communication skills to build rapport and therapeutic with patients in a professional manner and inspire trust and convey complex ideas clearly.
                      • Manage sensitive subjects and any cultural differences or obstacles with patients diplomatically and professionally.
                      • Use our digital health tools and rehabilitation app to prescribe patients with online resources and home-exercise and management programmes after your appointment.
                      • Manage high quality patient notes, future appointments, PROMS (Patient Reported Outcome Measures) and compliance using our advanced patient workflow system.
                      • Utilise and provide effective patient handovers for the patients that you cover to achieve continuity of care and excellent patient experience and outcomes.
                      • Maintain high standards of professional conduct and abide by core standards of practice outlined by the HCPC.
                      • Complete core physiotherapy training modules on time and uphold these standards across all that you do.
                      • Ensure that you comply with all legal, regulatory, and governance requirement at all times, following the Ascenti Behaviour at work policy.
                      • Adhere to Ascenti procedures and policies regarding health and safety and clinic standards.
                      • Work closely with your manager to identify and manage any risks that may affect quality of care or service.
                      • Contribute and participate in local service improvement by making suggestions, proposals, supporting implementation/change, and completing the audit cycle to close the loop.
                      • Comprehensive understanding and use of the best available evidence to support your practice, and that of less experienced physiotherapists within and beyond your immediate team.
                      • Utilise the support of our Clinical Development Team and your regional training and mentor leads to collaborate on any complex cases and advance your practice.
                      • Use our award-winning clinical development resources, including our online training platform, to elevate your knowledge and stay on top of best practice.
                      • Attend regular online and offline courses and events that will contribute to your development as a practitioner and keep up-to-date records of your CPD achievements.
                      • Work with your mentor and manager to plan your development and annual goals as a physiotherapist, enabling you to progress through our career structure.

                      Pay and progression

                      We value your hard work and commitment. Ascenti offers a guaranteed annual pay review and a tailored approach to your development as a senior clinician. You will have opportunities to evolve your MSK expertise and explore unique career avenues through hybrid/virtual clinics, new services, specialisms, or advanced practice opportunities. With the growing demand for our services, exciting opportunities are just around the corner, including potential moves into management or other business areas.

                      Culture & benefits

                      You want to use your valuable time and skills working for a business that puts patients first. Half of Ascenti's Executive Board are physiotherapists by background, which keeps the needs of patients and clinicians at the heart of the company ethos (just check the Trustpilot reviews).

                      Our benefits include Vitality at Work membership, access to great discounts and more. Learn more at ascenti.co.uk/careers

                      Bristol £36,000 - £42,000

                      Are you an experienced MSK physiotherapist looking for your next step?

                      Join Ascenti, the nation’s most loved independent MSK physiotherapy provider and a trusted partner to hundreds of public and private sector organisations across the UK.

                      Advance your career

                      With three or more years of clinical experience under your belt, you want to work somewhere that sets you up for success in clinic day-to-day and supports your long-term life goals.

                      In this role, you will boost your experience managing a 100% MSK caseload, with access to the most varied case mix in the UK, including Private Medical Insurance and self-paying customers.

                      Elevate your practice with an award-winning learning and development offering and a support structure that’s built around you. If you aspire to run your own practice one day, then working at Ascenti can set you up for life.

                      Pay and progression

                      Being a Senior MSK Physiotherapist is hard work and fulfilling, and you want to work somewhere that rewards you fairly and continues to progress your pay over time. This is why Ascenti offers a guaranteed annual pay review and a tailored approach to your development as a senior clinician.

                      Evolve your MSK expertise further and explore unique career avenues that other businesses cannot offer, through hybrid / virtual clinics, new services, specialisms, or advanced practice opportunities.

                      You may even consider moving into management or other business areas, and with demand for Ascenti’s services growing every year, more exciting opportunities are just around the corner.

                      Thrive in clinic

                      You will work autonomously in clinic, but with the support of your Area Manager, Physiotherapy Development Lead and Clinical Mentor whenever you need it.

                      You won’t have to worry about doing all the administrative tasks and can say goodbye to old-fashioned paper notes. Ascenti’s digital systems and dedicated customer hub will take care of patient queries and support you with admin.

                      Culture & benefits

                      You want to use your valuable time and skills working for a business that puts patients first. Half of Ascenti's Executive Board are physiotherapists by background, which keeps the needs of patients and clinicians at the heart of the company ethos (just check the Trustpilot reviews).

                      Ascenti can explore ways to ensure that this role supports your livelihood, whether that means flexible, part-time, or condensed hours.

                      Our benefits include Vitality at Work membership, access to great discounts and more. Learn more at ascenti.co.uk/careers

                      Your purpose

                      Our Physiotherapy Development Lead will play a leading role in advancing our patient care standards and clinical excellence, taking Ascenti to the next level.

                      You will empower our Leadership Team to build the clinical capability of their teams, plan and manage clinical skills development and upgrading, leading specialist clinical training across your region; at the same time as being on hand to provide expert clinical advice and direction where needed.

                      Building strong relationships within your partner region, you will provide top quality advice about clinical standards and the optimal development of each individual clinician. You’ll ensure that we live our values from the inside out, particularly in relation to safeguarding, patient safety and clinical procedures.

                      How your role fits within our team

                      The Physiotherapy Development Lead will report to the Area Leadership Team and will have a dotted-line to our Head of Clinical Excellence. You’ll be a senior MSK physiotherapist, so you’ll know what best practice looks like and you’ll role model this in your everyday work.

                      You’ll be responsible for facilitating the clinical development and empowering high performance of all clinicians within your region. Clinicians will seek you out when they need advice and support in their clinical practice; particularly when a clinical mentor suggests that a more complex or serious case, needs a more experienced hand to resolve.

                      Key responsibilities

                      In addition to your normal duties and responsibilities of a physiotherapist, your role has following additional responsibilities:

                      United - collaboration

                      • Identifying learning and development needs of your team of clinicians and addressing them directly and through your team of mentors; ensuring that all physiotherapists maintain required records of their continuous professional development
                      • Support area and regional managers with the induction processes
                      • Assisting, where needed, in clinical processes such as the promotion pathway and assessment and addressing any practice concerns amongst your team
                      • Supporting Ascenti’s culture of recognition and our commitment to high performing teams, by identifying clinicians who demonstrate excellence in their practice
                      • Promote staff wellbeing, engagement and collaboration; through technology, development programs and company-wide initiatives. This helps to create a safe environment where colleagues feel safe and bring their true selves to work, promoting a culture of openness, diversity and healthy well-being

                      Dependable – clinical excellence

                      • Act as the clinical expert and role model for your region; be available and confident to answer complex clinical questions
                      • Maintain high standards of professional conduct and abide by core standards of practice outlined by the HCPC and CSP
                      • Delivering one-to-one and group training, both face-to-face and remotely
                      • Coaching and developing a team of clinical mentors to deliver effective teaching sessions
                      • Ensuring the consistent application of our clinical development programme in line with regional and individual learning needs
                      • Effectively managing patients with complex conditions using a wide range of advanced physiotherapy skills, including injection therapy (where appropriate), manual physiotherapy techniques, self-management advice, virtual physiotherapy and therapeutic handling

                      Caring - performance and reporting

                      • Taking responsibility for the clinical quality and performance metrics of your region by regularly evaluating clinical data; identifying and implementing improvement strategies, where necessary, to deliver excellent outcomes and experience to all patients and clients
                      • Demonstrate a broad range of advanced and specialised communications skills (with patients, physiotherapists, mentors, managers, peers) including appropriate written communication and the ability to engage in critical dialogue with a range of audiences of different levels of knowledge and expertise
                      • Manage complaints in a timely and professional manner
                      • Support the regional managers and area managers with the SASSY policy
                      • Demonstrating excellence in report writing and records keeping on the Ascenti IT system
                      • Keeping up with best practice, ensuring that our services are delivered in line with our high standards

                      Great benefits and rewards

                      Join Ascenti and you will enjoy a great benefits package with a range of hours options such as flexible, part-time and condensed hour '4 day weeks', along with 25 days' holiday (+bank holidays), enhanced family (mat & pat) leave, Vitality at Work membership, free and discounted healthcare services and many other perks and rewards. If you think this job looks good but isn't for you, you can even earn rewards without working for Ascenti. Refer a friend by following the instructions here and receive a £200 shopping voucher if they are successful.

                      Join us today

                      Ascenti can also offer you sponsorship to work in the UK if you need it, so please don't let that put you off applying. You probably feel like clicking apply. If you do, then go for it. It will take you two minutes and it is not essential that you include a CV. If you are a qualified physiotherapist then Ascenti want to talk to you, and someone will be in touch soon.

                      Click apply and find out more!

                      Chorley £41,500 - £50,850

                      Are you an experienced physiotherapist looking to work at the highest level and independently in your clinic to deliver the best standards to patients?

                      Join our community of forward-thinking physiotherapists using contemporary, evidence-informed treatments and progressive digital health tools to elevate our profession.

                      About the role

                      • Work autonomously in your clinic to treat NHS patients, but with high-tech systems, a strong regional support network and our award-winning clinical development resources.
                      • Provide an advanced level of care to NHS patients presenting with a variety of complex conditions, using contemporary evidence-informed methodologies and digital tools.
                      • You will also be supported in clinic by our dedicated customer hub and NHS Administration teams, who work to manage patient and appointment admin through our workflow system.

                      Join a positive and supportive nationwide team dynamic, benefiting from strong regional support as you work autonomously in clinic. Experience unprecedented growth opportunities with diverse roles, new clinic locations, and a mixed patient caseload. In this role, you'll have the chance to treat NHS patients independently, utilizing high-tech systems and enjoying robust support from our dedicated teams.

                      Take advantage of our evidence-informed methodologies and digital tools to provide advanced patient care. Collaborate with our teams on complex cases and access award-winning resources for continuous professional development.

                      Join a great company and culture

                      You want to use your valuable time and skills working for a business that puts patients first. Half of Ascenti's Executive Board are physiotherapists by background, which keeps the needs of patients and clinicians at the heart of the company ethos (just check the Trustpilot reviews).

                      Ascenti has seen a 300% increase in demand for the company's leading MSK services in recent years, including significant growth in the Private Medical Insurance space. This means that we are currently offering many exciting new roles, clinic locations and career opportunities, along with a more mixed patient caseload.

                      Benefits and rewards

                      Alongside the significant investment in your CPD and training, you will enjoy a recently enhanced benefits package, including Vitality membership, access to great discounts and more. Learn more here: Your life with Ascenti

                      Our goal is for Ascenti to be a workplace that creates a sense of belonging for everyone. This means that we actively work to promote equal opportunities across all that we do, including when we recruit new talent.

                      Ashford, TN23 1PP, United Kingdom - Hybrid £41,612

                      Hybrid role | 60% Face to Face / 40% Home based

                      Starting salary from £41,612.00 per annum (location dependent)


                      Behind every assessment is a person who deserves to feel heard and understood.

                      At Advo Health, we support people at key moments in their lives. As part of the Ascenti Group, we deliver clinically led, high-quality assessment services that help individuals understand how their health affects their everyday activities and independence.

                      Our work is grounded in fairness, compassion and clinical integrity. Every assessment you complete plays an important role in ensuring claimants feel listened to, treated respectfully and supported throughout their journey.

                      If you are a healthcare professional looking to step away from hands-on clinical pressures, without stepping away from purpose, this could be the next chapter in your career.


                      The role

                      As a Functional Assessor, your clinical knowledge will be utilised in a different but highly meaningful setting. You will work on either:

                      • PIP (Personal Independence Payment) or
                      • WCA (Work Capability Assessment)

                      Our Talent Team will support you in identifying the most suitable benefit based on your background and experience.

                      There is no requirement for previous Functional Assessor experience. Full training is provided.

                      This is a hybrid role, with around 60% face-to-face work in an assessment centre and 40% working from home, offering structure and balance, with no evenings or weekend shifts.


                      What you will be doing

                      • Holding telephone, video or in-person consultations with claimants
                      • Assessing a wide range of physical and mental health conditions
                      • Applying clinical reasoning to understand how health impacts daily living
                      • Using strong IT and written communication skills to listen and produce accurate, evidence-based reports at the same time
                      • Working closely with your manager to support your development as a Functional Assessor


                      Who we are looking for

                      We welcome applications from registered healthcare professionals with at least 12 months post-registration experience, including:

                      • Registered Nurses (RGN, RMN, RNLD)
                      • Physiotherapists
                      • Occupational Therapists
                      • Paramedics
                      • Pharmacists

                      You will need full registration with NMC, HCPC or GPhC, and confidence using IT systems alongside your clinical judgement.


                      Salary & benefits

                      • £41,612.00 - £43,692.60 per annum (location dependent)
                      • Bonus up to 10% of salary once fully accredited
                      • Annual salary reviews
                      • Professional membership fees covered
                      • 25 days annual leave + bank holidays
                      • Hybrid working and flexibility
                      • Paid training and ongoing clinical support
                      • Free physiotherapy and wellbeing services
                      • Discounts, rewards and charity time gifting

                      Click here to find out more about the role

                      Ready to explore something different? We are committed to an inclusive recruitment process and welcome applications from all backgrounds, including individuals with disabilities. If you require any reasonable adjustments at any stage, please let us know. Apply today to find out more about the role and how your clinical experience could translate into a rewarding new career.

                      Chatham, ME4 4ZJ, United Kingdom - Hybrid £41,612

                      Hybrid role | 60% Face to Face / 40% Home based

                      Starting salary from £41,612.00 per annum (location dependent)


                      Behind every assessment is a person who deserves to feel heard and understood.

                      At Advo Health, we support people at key moments in their lives. As part of the Ascenti Group, we deliver clinically led, high-quality assessment services that help individuals understand how their health affects their everyday activities and independence.

                      Our work is grounded in fairness, compassion and clinical integrity. Every assessment you complete plays an important role in ensuring claimants feel listened to, treated respectfully and supported throughout their journey.

                      If you are a healthcare professional looking to step away from hands-on clinical pressures, without stepping away from purpose, this could be the next chapter in your career.


                      The role

                      As a Functional Assessor, your clinical knowledge will be utilised in a different but highly meaningful setting. You will work on either:

                      • PIP (Personal Independence Payment) or
                      • WCA (Work Capability Assessment)

                      Our Talent Team will support you in identifying the most suitable benefit based on your background and experience.

                      There is no requirement for previous Functional Assessor experience. Full training is provided.

                      This is a hybrid role, with around 60% face-to-face work in an assessment centre and 40% working from home, offering structure and balance, with no evenings or weekend shifts.


                      What you will be doing

                      • Holding telephone, video or in-person consultations with claimants
                      • Assessing a wide range of physical and mental health conditions
                      • Applying clinical reasoning to understand how health impacts daily living
                      • Using strong IT and written communication skills to listen and produce accurate, evidence-based reports at the same time
                      • Working closely with your manager to support your development as a Functional Assessor


                      Who we are looking for

                      We welcome applications from registered healthcare professionals with at least 12 months post-registration experience, including:

                      • Registered Nurses (RGN, RMN, RNLD)
                      • Physiotherapists
                      • Occupational Therapists
                      • Paramedics
                      • Pharmacists

                      You will need full registration with NMC, HCPC or GPhC, and confidence using IT systems alongside your clinical judgement.


                      Salary & benefits

                      • £41,612.00 - £43,692.60 per annum (location dependent)
                      • Bonus up to 10% of salary once fully accredited
                      • Annual salary reviews
                      • Professional membership fees covered
                      • 25 days annual leave + bank holidays
                      • Hybrid working and flexibility
                      • Paid training and ongoing clinical support
                      • Free physiotherapy and wellbeing services
                      • Discounts, rewards and charity time gifting

                      Click here to find out more about the role

                      Ready to explore something different? We are committed to an inclusive recruitment process and welcome applications from all backgrounds, including individuals with disabilities. If you require any reasonable adjustments at any stage, please let us know. Apply today to find out more about the role and how your clinical experience could translate into a rewarding new career.

                      Hastings, TN37 6LJ, United Kingdom - Hybrid £41,612

                      Hybrid role | 60% Face to Face / 40% Home based

                      Starting salary from £41,612.00 per annum (location dependent)


                      Behind every assessment is a person who deserves to feel heard and understood.

                      At Advo Health, we support people at key moments in their lives. As part of the Ascenti Group, we deliver clinically led, high-quality assessment services that help individuals understand how their health affects their everyday activities and independence.

                      Our work is grounded in fairness, compassion and clinical integrity. Every assessment you complete plays an important role in ensuring claimants feel listened to, treated respectfully and supported throughout their journey.

                      If you are a healthcare professional looking to step away from hands-on clinical pressures, without stepping away from purpose, this could be the next chapter in your career.


                      The role

                      As a Functional Assessor, your clinical knowledge will be utilised in a different but highly meaningful setting. You will work on either:

                      • PIP (Personal Independence Payment) or
                      • WCA (Work Capability Assessment)

                      Our Talent Team will support you in identifying the most suitable benefit based on your background and experience.

                      There is no requirement for previous Functional Assessor experience. Full training is provided.

                      This is a hybrid role, with around 60% face-to-face work in an assessment centre and 40% working from home, offering structure and balance, with no evenings or weekend shifts.


                      What you will be doing

                      • Holding telephone, video or in-person consultations with claimants
                      • Assessing a wide range of physical and mental health conditions
                      • Applying clinical reasoning to understand how health impacts daily living
                      • Using strong IT and written communication skills to listen and produce accurate, evidence-based reports at the same time
                      • Working closely with your manager to support your development as a Functional Assessor


                      Who we are looking for

                      We welcome applications from registered healthcare professionals with at least 12 months post-registration experience, including:

                      • Registered Nurses (RGN, RMN, RNLD)
                      • Physiotherapists
                      • Occupational Therapists
                      • Paramedics
                      • Pharmacists

                      You will need full registration with NMC, HCPC or GPhC, and confidence using IT systems alongside your clinical judgement.


                      Salary & benefits

                      • £41,612.00 - £43,692.60 per annum (location dependent)
                      • Bonus up to 10% of salary once fully accredited
                      • Annual salary reviews
                      • Professional membership fees covered
                      • 25 days annual leave + bank holidays
                      • Hybrid working and flexibility
                      • Paid training and ongoing clinical support
                      • Free physiotherapy and wellbeing services
                      • Discounts, rewards and charity time gifting

                      Click here to find out more about the role

                      Ready to explore something different? We are committed to an inclusive recruitment process and welcome applications from all backgrounds, including individuals with disabilities. If you require any reasonable adjustments at any stage, please let us know. Apply today to find out more about the role and how your clinical experience could translate into a rewarding new career.

                      Canterbury, CT1 1ZZ, United Kingdom - Hybrid £41,612

                      Hybrid role | 60% Face to Face / 40% Home based

                      Starting salary from £41,612.00 per annum (location dependent)


                      Behind every assessment is a person who deserves to feel heard and understood.

                      At Advo Health, we support people at key moments in their lives. As part of the Ascenti Group, we deliver clinically led, high-quality assessment services that help individuals understand how their health affects their everyday activities and independence.

                      Our work is grounded in fairness, compassion and clinical integrity. Every assessment you complete plays an important role in ensuring claimants feel listened to, treated respectfully and supported throughout their journey.

                      If you are a healthcare professional looking to step away from hands-on clinical pressures, without stepping away from purpose, this could be the next chapter in your career.


                      The role

                      As a Functional Assessor, your clinical knowledge will be utilised in a different but highly meaningful setting. You will work on either:

                      • PIP (Personal Independence Payment) or
                      • WCA (Work Capability Assessment)

                      Our Talent Team will support you in identifying the most suitable benefit based on your background and experience.

                      There is no requirement for previous Functional Assessor experience. Full training is provided.

                      This is a hybrid role, with around 60% face-to-face work in an assessment centre and 40% working from home, offering structure and balance, with no evenings or weekend shifts.


                      What you will be doing

                      • Holding telephone, video or in-person consultations with claimants
                      • Assessing a wide range of physical and mental health conditions
                      • Applying clinical reasoning to understand how health impacts daily living
                      • Using strong IT and written communication skills to listen and produce accurate, evidence-based reports at the same time
                      • Working closely with your manager to support your development as a Functional Assessor


                      Who we are looking for

                      We welcome applications from registered healthcare professionals with at least 12 months post-registration experience, including:

                      • Registered Nurses (RGN, RMN, RNLD)
                      • Physiotherapists
                      • Occupational Therapists
                      • Paramedics
                      • Pharmacists

                      You will need full registration with NMC, HCPC or GPhC, and confidence using IT systems alongside your clinical judgement.


                      Salary & benefits

                      • £41,612.00 - £43,692.60 per annum (location dependent)
                      • Bonus up to 10% of salary once fully accredited
                      • Annual salary reviews
                      • Professional membership fees covered
                      • 25 days annual leave + bank holidays
                      • Hybrid working and flexibility
                      • Paid training and ongoing clinical support
                      • Free physiotherapy and wellbeing services
                      • Discounts, rewards and charity time gifting

                      Click here to find out more about the role

                      Ready to explore something different? We are committed to an inclusive recruitment process and welcome applications from all backgrounds, including individuals with disabilities. If you require any reasonable adjustments at any stage, please let us know. Apply today to find out more about the role and how your clinical experience could translate into a rewarding new career.

                      Barnstaple, EX32 8HD, United Kingdom - Hybrid £42,000

                      Hybrid role | Up to 3 days Face to Face / remainder Home based

                      Salary £42,000.00 per annum


                      Behind every assessment is a person who deserves to feel heard and understood.

                      At Advo Health, we support people at key moments in their lives. As part of the Ascenti Group, we deliver clinically led, high-quality assessment services that help individuals understand how their health affects their everyday activities and independence.

                      Our work is grounded in fairness, compassion and clinical integrity. Every assessment you complete plays an important role in ensuring claimants feel listened to, treated respectfully and supported throughout their journey.

                      If you are healthcare professional looking to step away from hands-on clinical pressures, without stepping away from purpose, this could be the next chapter in your career.


                      The role

                      As a Functional Assessor, your clinical knowledge will be utilised in a different but highly meaningful setting. You will work on either:

                      • PIP (Personal Independence Payment) or
                      • WCA (Work Capability Assessment)

                      Our Talent Team will support you in identifying the most suitable benefit based on your background and experience.

                      There is no requirement for previous Functional Assessor experience. Full training is provided.

                      This is a hybrid role, with up to 3 days per week working face-to-face in an assessment centre and the remainder of the week working remotely from home, offering structure and flexibility, with no evenings or weekend shifts.


                      What you will be doing

                      • Holding telephone, video or in-person consultations with claimants
                      • Assessing a wide range of physical and mental health conditions
                      • Applying clinical reasoning to understand how health impacts daily living
                      • Using strong IT and written communication skills to listen and produce accurate, evidence-based reports at the same time
                      • Working closely with your manager to support your development as a Functional Assessor


                      Who we are looking for

                      We welcome applications from registered healthcare professionals with at least 12 months post-registration experience, including:

                      • Registered Nurses (RGN, RMN, RNLD)
                      • Physiotherapists
                      • Occupational Therapists
                      • Paramedics
                      • Pharmacists

                      You will need full registration with NMC, HCPC or GPhC, and confidence using IT systems alongside your clinical judgement.


                      Salary & benefits

                      • £42,000.00 per annum
                      • Bonus up to 10% of salary once fully accredited
                      • Annual salary reviews
                      • Professional membership fees covered
                      • 25 days annual leave + bank holidays
                      • Hybrid working and flexibility
                      • Paid training and ongoing clinical support
                      • Free physiotherapy and wellbeing services
                      • Discounts, rewards and charity time gifting


                      Click here to find out more about the role

                      Ready to explore something different? We are committed to an inclusive recruitment process and welcome applications from all backgrounds, including individuals with disabilities. If you require any reasonable adjustments at any stage, please let us know. Apply today to find out more about the role and how your clinical experience could translate into a rewarding new career.

                      Holsworthy, EX22 6GH, United Kingdom - Hybrid £42,000

                      Hybrid role | Up to 3 days Face to Face / remainder Home based

                      Salary £42,000.00 per annum


                      Behind every assessment is a person who deserves to feel heard and understood.

                      At Advo Health, we support people at key moments in their lives. As part of the Ascenti Group, we deliver clinically led, high-quality assessment services that help individuals understand how their health affects their everyday activities and independence.

                      Our work is grounded in fairness, compassion and clinical integrity. Every assessment you complete plays an important role in ensuring claimants feel listened to, treated respectfully and supported throughout their journey.

                      If you are healthcare professional looking to step away from hands-on clinical pressures, without stepping away from purpose, this could be the next chapter in your career.


                      The role

                      As a Functional Assessor, your clinical knowledge will be utilised in a different but highly meaningful setting. You will work on either:

                      • PIP (Personal Independence Payment) or
                      • WCA (Work Capability Assessment)

                      Our Talent Team will support you in identifying the most suitable benefit based on your background and experience.

                      There is no requirement for previous Functional Assessor experience. Full training is provided.

                      This is a hybrid role, with up to 3 days per week working face-to-face in an assessment centre and the remainder of the week working remotely from home, offering structure and flexibility, with no evenings or weekend shifts.


                      What you will be doing

                      • Holding telephone, video or in-person consultations with claimants
                      • Assessing a wide range of physical and mental health conditions
                      • Applying clinical reasoning to understand how health impacts daily living
                      • Using strong IT and written communication skills to listen and produce accurate, evidence-based reports at the same time
                      • Working closely with your manager to support your development as a Functional Assessor


                      Who we are looking for

                      We welcome applications from registered healthcare professionals with at least 12 months post-registration experience, including:

                      • Registered Nurses (RGN, RMN, RNLD)
                      • Physiotherapists
                      • Occupational Therapists
                      • Paramedics
                      • Pharmacists

                      You will need full registration with NMC, HCPC or GPhC, and confidence using IT systems alongside your clinical judgement.


                      Salary & benefits

                      • £42,000.00 per annum
                      • Bonus up to 10% of salary once fully accredited
                      • Annual salary reviews
                      • Professional membership fees covered
                      • 25 days annual leave + bank holidays
                      • Hybrid working and flexibility
                      • Paid training and ongoing clinical support
                      • Free physiotherapy and wellbeing services
                      • Discounts, rewards and charity time gifting


                      Click here to find out more about the role

                      Ready to explore something different? We are committed to an inclusive recruitment process and welcome applications from all backgrounds, including individuals with disabilities. If you require any reasonable adjustments at any stage, please let us know. Apply today to find out more about the role and how your clinical experience could translate into a rewarding new career.

                      Redruth, TR15 1AL, United Kingdom - Hybrid £42,000

                      Hybrid role | Up to 3 days Face to Face / remainder Home based

                      Salary £42,000.00 per annum


                      Behind every assessment is a person who deserves to feel heard and understood.

                      At Advo Health, we support people at key moments in their lives. As part of the Ascenti Group, we deliver clinically led, high-quality assessment services that help individuals understand how their health affects their everyday activities and independence.

                      Our work is grounded in fairness, compassion and clinical integrity. Every assessment you complete plays an important role in ensuring claimants feel listened to, treated respectfully and supported throughout their journey.

                      If you are healthcare professional looking to step away from hands-on clinical pressures, without stepping away from purpose, this could be the next chapter in your career.


                      The role

                      As a Functional Assessor, your clinical knowledge will be utilised in a different but highly meaningful setting. You will work on either:

                      • PIP (Personal Independence Payment) or
                      • WCA (Work Capability Assessment)

                      Our Talent Team will support you in identifying the most suitable benefit based on your background and experience.

                      There is no requirement for previous Functional Assessor experience. Full training is provided.

                      This is a hybrid role, with up to 3 days per week working face-to-face in an assessment centre and the remainder of the week working remotely from home, offering structure and flexibility, with no evenings or weekend shifts.


                      What you will be doing

                      • Holding telephone, video or in-person consultations with claimants
                      • Assessing a wide range of physical and mental health conditions
                      • Applying clinical reasoning to understand how health impacts daily living
                      • Using strong IT and written communication skills to listen and produce accurate, evidence-based reports at the same time
                      • Working closely with your manager to support your development as a Functional Assessor


                      Who we are looking for

                      We welcome applications from registered healthcare professionals with at least 12 months post-registration experience, including:

                      • Registered Nurses (RGN, RMN, RNLD)
                      • Physiotherapists
                      • Occupational Therapists
                      • Paramedics
                      • Pharmacists

                      You will need full registration with NMC, HCPC or GPhC, and confidence using IT systems alongside your clinical judgement.


                      Salary & benefits

                      • £42,000.00 per annum
                      • Bonus up to 10% of salary once fully accredited
                      • Annual salary reviews
                      • Professional membership fees covered
                      • 25 days annual leave + bank holidays
                      • Hybrid working and flexibility
                      • Paid training and ongoing clinical support
                      • Free physiotherapy and wellbeing services
                      • Discounts, rewards and charity time gifting


                      Click here to find out more about the role

                      Ready to explore something different? We are committed to an inclusive recruitment process and welcome applications from all backgrounds, including individuals with disabilities. If you require any reasonable adjustments at any stage, please let us know. Apply today to find out more about the role and how your clinical experience could translate into a rewarding new career.

                      Taunton, TA1 3NY, United Kingdom - Hybrid £42,000

                      Hybrid role | Up to 3 days Face to Face / remainder Home based

                      Salary £42,000.00 per annum


                      Behind every assessment is a person who deserves to feel heard and understood.

                      At Advo Health, we support people at key moments in their lives. As part of the Ascenti Group, we deliver clinically led, high-quality assessment services that help individuals understand how their health affects their everyday activities and independence.

                      Our work is grounded in fairness, compassion and clinical integrity. Every assessment you complete plays an important role in ensuring claimants feel listened to, treated respectfully and supported throughout their journey.

                      If you are healthcare professional looking to step away from hands-on clinical pressures, without stepping away from purpose, this could be the next chapter in your career.


                      The role

                      As a Functional Assessor, your clinical knowledge will be utilised in a different but highly meaningful setting. You will work on either:

                      • PIP (Personal Independence Payment) or
                      • WCA (Work Capability Assessment)

                      Our Talent Team will support you in identifying the most suitable benefit based on your background and experience.

                      There is no requirement for previous Functional Assessor experience. Full training is provided.

                      This is a hybrid role, with up to 3 days per week working face-to-face in an assessment centre and the remainder of the week working remotely from home, offering structure and flexibility, with no evenings or weekend shifts.


                      What you will be doing

                      • Holding telephone, video or in-person consultations with claimants
                      • Assessing a wide range of physical and mental health conditions
                      • Applying clinical reasoning to understand how health impacts daily living
                      • Using strong IT and written communication skills to listen and produce accurate, evidence-based reports at the same time
                      • Working closely with your manager to support your development as a Functional Assessor


                      Who we are looking for

                      We welcome applications from registered healthcare professionals with at least 12 months post-registration experience, including:

                      • Registered Nurses (RGN, RMN, RNLD)
                      • Physiotherapists
                      • Occupational Therapists
                      • Paramedics
                      • Pharmacists

                      You will need full registration with NMC, HCPC or GPhC, and confidence using IT systems alongside your clinical judgement.


                      Salary & benefits

                      • £42,000.00 per annum
                      • Bonus up to 10% of salary once fully accredited
                      • Annual salary reviews
                      • Professional membership fees covered
                      • 25 days annual leave + bank holidays
                      • Hybrid working and flexibility
                      • Paid training and ongoing clinical support
                      • Free physiotherapy and wellbeing services
                      • Discounts, rewards and charity time gifting


                      Click here to find out more about the role

                      Ready to explore something different? We are committed to an inclusive recruitment process and welcome applications from all backgrounds, including individuals with disabilities. If you require any reasonable adjustments at any stage, please let us know. Apply today to find out more about the role and how your clinical experience could translate into a rewarding new career.

                      Penzance, TR20 8HL, United Kingdom - Hybrid £42,000

                      Hybrid role | Up to 3 days Face to Face / remainder Home based

                      Salary £42,000.00 per annum


                      Behind every assessment is a person who deserves to feel heard and understood.

                      At Advo Health, we support people at key moments in their lives. As part of the Ascenti Group, we deliver clinically led, high-quality assessment services that help individuals understand how their health affects their everyday activities and independence.

                      Our work is grounded in fairness, compassion and clinical integrity. Every assessment you complete plays an important role in ensuring claimants feel listened to, treated respectfully and supported throughout their journey.

                      If you are healthcare professional looking to step away from hands-on clinical pressures, without stepping away from purpose, this could be the next chapter in your career.


                      The role

                      As a Functional Assessor, your clinical knowledge will be utilised in a different but highly meaningful setting. You will work on either:

                      • PIP (Personal Independence Payment) or
                      • WCA (Work Capability Assessment)

                      Our Talent Team will support you in identifying the most suitable benefit based on your background and experience.

                      There is no requirement for previous Functional Assessor experience. Full training is provided.

                      This is a hybrid role, with up to 3 days per week working face-to-face in an assessment centre and the remainder of the week working remotely from home, offering structure and flexibility, with no evenings or weekend shifts.


                      What you will be doing

                      • Holding telephone, video or in-person consultations with claimants
                      • Assessing a wide range of physical and mental health conditions
                      • Applying clinical reasoning to understand how health impacts daily living
                      • Using strong IT and written communication skills to listen and produce accurate, evidence-based reports at the same time
                      • Working closely with your manager to support your development as a Functional Assessor


                      Who we are looking for

                      We welcome applications from registered healthcare professionals with at least 12 months post-registration experience, including:

                      • Registered Nurses (RGN, RMN, RNLD)
                      • Physiotherapists
                      • Occupational Therapists
                      • Paramedics
                      • Pharmacists

                      You will need full registration with NMC, HCPC or GPhC, and confidence using IT systems alongside your clinical judgement.


                      Salary & benefits

                      • £42,000.00 per annum
                      • Bonus up to 10% of salary once fully accredited
                      • Annual salary reviews
                      • Professional membership fees covered
                      • 25 days annual leave + bank holidays
                      • Hybrid working and flexibility
                      • Paid training and ongoing clinical support
                      • Free physiotherapy and wellbeing services
                      • Discounts, rewards and charity time gifting


                      Click here to find out more about the role

                      Ready to explore something different? We are committed to an inclusive recruitment process and welcome applications from all backgrounds, including individuals with disabilities. If you require any reasonable adjustments at any stage, please let us know. Apply today to find out more about the role and how your clinical experience could translate into a rewarding new career.

                      St Austell, PL25 4FD, United Kingdom - Hybrid £42,000

                      Hybrid role | Up to 3 days Face to Face / remainder Home based

                      Salary £42,000.00 per annum


                      Behind every assessment is a person who deserves to feel heard and understood.

                      At Advo Health, we support people at key moments in their lives. As part of the Ascenti Group, we deliver clinically led, high-quality assessment services that help individuals understand how their health affects their everyday activities and independence.

                      Our work is grounded in fairness, compassion and clinical integrity. Every assessment you complete plays an important role in ensuring claimants feel listened to, treated respectfully and supported throughout their journey.

                      If you are healthcare professional looking to step away from hands-on clinical pressures, without stepping away from purpose, this could be the next chapter in your career.


                      The role

                      As a Functional Assessor, your clinical knowledge will be utilised in a different but highly meaningful setting. You will work on either:

                      • PIP (Personal Independence Payment) or
                      • WCA (Work Capability Assessment)

                      Our Talent Team will support you in identifying the most suitable benefit based on your background and experience.

                      There is no requirement for previous Functional Assessor experience. Full training is provided.

                      This is a hybrid role, with up to 3 days per week working face-to-face in an assessment centre and the remainder of the week working remotely from home, offering structure and flexibility, with no evenings or weekend shifts.


                      What you will be doing

                      • Holding telephone, video or in-person consultations with claimants
                      • Assessing a wide range of physical and mental health conditions
                      • Applying clinical reasoning to understand how health impacts daily living
                      • Using strong IT and written communication skills to listen and produce accurate, evidence-based reports at the same time
                      • Working closely with your manager to support your development as a Functional Assessor


                      Who we are looking for

                      We welcome applications from registered healthcare professionals with at least 12 months post-registration experience, including:

                      • Registered Nurses (RGN, RMN, RNLD)
                      • Physiotherapists
                      • Occupational Therapists
                      • Paramedics
                      • Pharmacists

                      You will need full registration with NMC, HCPC or GPhC, and confidence using IT systems alongside your clinical judgement.


                      Salary & benefits

                      • £42,000.00 per annum
                      • Bonus up to 10% of salary once fully accredited
                      • Annual salary reviews
                      • Professional membership fees covered
                      • 25 days annual leave + bank holidays
                      • Hybrid working and flexibility
                      • Paid training and ongoing clinical support
                      • Free physiotherapy and wellbeing services
                      • Discounts, rewards and charity time gifting


                      Click here to find out more about the role

                      Ready to explore something different? We are committed to an inclusive recruitment process and welcome applications from all backgrounds, including individuals with disabilities. If you require any reasonable adjustments at any stage, please let us know. Apply today to find out more about the role and how your clinical experience could translate into a rewarding new career.

                      Plymouth, PL6 8LS, United Kingdom - Hybrid £42,000

                      Hybrid role | Up to 3 days Face to Face / remainder Home based

                      Salary £42,000.00 per annum


                      Behind every assessment is a person who deserves to feel heard and understood.

                      At Advo Health, we support people at key moments in their lives. As part of the Ascenti Group, we deliver clinically led, high-quality assessment services that help individuals understand how their health affects their everyday activities and independence.

                      Our work is grounded in fairness, compassion and clinical integrity. Every assessment you complete plays an important role in ensuring claimants feel listened to, treated respectfully and supported throughout their journey.

                      If you are healthcare professional looking to step away from hands-on clinical pressures, without stepping away from purpose, this could be the next chapter in your career.


                      The role

                      As a Functional Assessor, your clinical knowledge will be utilised in a different but highly meaningful setting. You will work on either:

                      • PIP (Personal Independence Payment) or
                      • WCA (Work Capability Assessment)

                      Our Talent Team will support you in identifying the most suitable benefit based on your background and experience.

                      There is no requirement for previous Functional Assessor experience. Full training is provided.

                      This is a hybrid role, with up to 3 days per week working face-to-face in an assessment centre and the remainder of the week working remotely from home, offering structure and flexibility, with no evenings or weekend shifts.


                      What you will be doing

                      • Holding telephone, video or in-person consultations with claimants
                      • Assessing a wide range of physical and mental health conditions
                      • Applying clinical reasoning to understand how health impacts daily living
                      • Using strong IT and written communication skills to listen and produce accurate, evidence-based reports at the same time
                      • Working closely with your manager to support your development as a Functional Assessor


                      Who we are looking for

                      We welcome applications from registered healthcare professionals with at least 12 months post-registration experience, including:

                      • Registered Nurses (RGN, RMN, RNLD)
                      • Physiotherapists
                      • Occupational Therapists
                      • Paramedics
                      • Pharmacists

                      You will need full registration with NMC, HCPC or GPhC, and confidence using IT systems alongside your clinical judgement.


                      Salary & benefits

                      • £42,000.00 per annum
                      • Bonus up to 10% of salary once fully accredited
                      • Annual salary reviews
                      • Professional membership fees covered
                      • 25 days annual leave + bank holidays
                      • Hybrid working and flexibility
                      • Paid training and ongoing clinical support
                      • Free physiotherapy and wellbeing services
                      • Discounts, rewards and charity time gifting


                      Click here to find out more about the role

                      Ready to explore something different? We are committed to an inclusive recruitment process and welcome applications from all backgrounds, including individuals with disabilities. If you require any reasonable adjustments at any stage, please let us know. Apply today to find out more about the role and how your clinical experience could translate into a rewarding new career.

                      Truro, TR1 2SF, United Kingdom - Hybrid £42,000

                      Hybrid role | Up to 3 days Face to Face / remainder Home based

                      Salary £42,000.00 per annum


                      Behind every assessment is a person who deserves to feel heard and understood.

                      At Advo Health, we support people at key moments in their lives. As part of the Ascenti Group, we deliver clinically led, high-quality assessment services that help individuals understand how their health affects their everyday activities and independence.

                      Our work is grounded in fairness, compassion and clinical integrity. Every assessment you complete plays an important role in ensuring claimants feel listened to, treated respectfully and supported throughout their journey.

                      If you are healthcare professional looking to step away from hands-on clinical pressures, without stepping away from purpose, this could be the next chapter in your career.


                      The role

                      As a Functional Assessor, your clinical knowledge will be utilised in a different but highly meaningful setting. You will work on either:

                      • PIP (Personal Independence Payment) or
                      • WCA (Work Capability Assessment)

                      Our Talent Team will support you in identifying the most suitable benefit based on your background and experience.

                      There is no requirement for previous Functional Assessor experience. Full training is provided.

                      This is a hybrid role, with up to 3 days per week working face-to-face in an assessment centre and the remainder of the week working remotely from home, offering structure and flexibility, with no evenings or weekend shifts.


                      What you will be doing

                      • Holding telephone, video or in-person consultations with claimants
                      • Assessing a wide range of physical and mental health conditions
                      • Applying clinical reasoning to understand how health impacts daily living
                      • Using strong IT and written communication skills to listen and produce accurate, evidence-based reports at the same time
                      • Working closely with your manager to support your development as a Functional Assessor


                      Who we are looking for

                      We welcome applications from registered healthcare professionals with at least 12 months post-registration experience, including:

                      • Registered Nurses (RGN, RMN, RNLD)
                      • Physiotherapists
                      • Occupational Therapists
                      • Paramedics
                      • Pharmacists

                      You will need full registration with NMC, HCPC or GPhC, and confidence using IT systems alongside your clinical judgement.


                      Salary & benefits

                      • £42,000.00 per annum
                      • Bonus up to 10% of salary once fully accredited
                      • Annual salary reviews
                      • Professional membership fees covered
                      • 25 days annual leave + bank holidays
                      • Hybrid working and flexibility
                      • Paid training and ongoing clinical support
                      • Free physiotherapy and wellbeing services
                      • Discounts, rewards and charity time gifting


                      Click here to find out more about the role

                      Ready to explore something different? We are committed to an inclusive recruitment process and welcome applications from all backgrounds, including individuals with disabilities. If you require any reasonable adjustments at any stage, please let us know. Apply today to find out more about the role and how your clinical experience could translate into a rewarding new career.

                      Exeter, EX2 7HU, United Kingdom - Hybrid £42,000

                      Hybrid role | Up to 3 days Face to Face / remainder Home based

                      Salary £42,000.00 per annum


                      Behind every assessment is a person who deserves to feel heard and understood.

                      At Advo Health, we support people at key moments in their lives. As part of the Ascenti Group, we deliver clinically led, high-quality assessment services that help individuals understand how their health affects their everyday activities and independence.

                      Our work is grounded in fairness, compassion and clinical integrity. Every assessment you complete plays an important role in ensuring claimants feel listened to, treated respectfully and supported throughout their journey.

                      If you are healthcare professional looking to step away from hands-on clinical pressures, without stepping away from purpose, this could be the next chapter in your career.


                      The role

                      As a Functional Assessor, your clinical knowledge will be utilised in a different but highly meaningful setting. You will work on either:

                      • PIP (Personal Independence Payment) or
                      • WCA (Work Capability Assessment)

                      Our Talent Team will support you in identifying the most suitable benefit based on your background and experience.

                      There is no requirement for previous Functional Assessor experience. Full training is provided.

                      This is a hybrid role, with up to 3 days per week working face-to-face in an assessment centre and the remainder of the week working remotely from home, offering structure and flexibility, with no evenings or weekend shifts.


                      What you will be doing

                      • Holding telephone, video or in-person consultations with claimants
                      • Assessing a wide range of physical and mental health conditions
                      • Applying clinical reasoning to understand how health impacts daily living
                      • Using strong IT and written communication skills to listen and produce accurate, evidence-based reports at the same time
                      • Working closely with your manager to support your development as a Functional Assessor


                      Who we are looking for

                      We welcome applications from registered healthcare professionals with at least 12 months post-registration experience, including:

                      • Registered Nurses (RGN, RMN, RNLD)
                      • Physiotherapists
                      • Occupational Therapists
                      • Paramedics
                      • Pharmacists

                      You will need full registration with NMC, HCPC or GPhC, and confidence using IT systems alongside your clinical judgement.


                      Salary & benefits

                      • £42,000.00 per annum
                      • Bonus up to 10% of salary once fully accredited
                      • Annual salary reviews
                      • Professional membership fees covered
                      • 25 days annual leave + bank holidays
                      • Hybrid working and flexibility
                      • Paid training and ongoing clinical support
                      • Free physiotherapy and wellbeing services
                      • Discounts, rewards and charity time gifting


                      Click here to find out more about the role

                      Ready to explore something different? We are committed to an inclusive recruitment process and welcome applications from all backgrounds, including individuals with disabilities. If you require any reasonable adjustments at any stage, please let us know. Apply today to find out more about the role and how your clinical experience could translate into a rewarding new career.

                      Torquay, TQ1 1ET United Kingdom - Hybrid £42,000

                      Hybrid role | Up to 3 days Face to Face / remainder Home based

                      Salary £42,000.00 per annum


                      Behind every assessment is a person who deserves to feel heard and understood.

                      At Advo Health, we support people at key moments in their lives. As part of the Ascenti Group, we deliver clinically led, high-quality assessment services that help individuals understand how their health affects their everyday activities and independence.

                      Our work is grounded in fairness, compassion and clinical integrity. Every assessment you complete plays an important role in ensuring claimants feel listened to, treated respectfully and supported throughout their journey.

                      If you are healthcare professional looking to step away from hands-on clinical pressures, without stepping away from purpose, this could be the next chapter in your career.


                      The role

                      As a Functional Assessor, your clinical knowledge will be utilised in a different but highly meaningful setting. You will work on either:

                      • PIP (Personal Independence Payment) or
                      • WCA (Work Capability Assessment)

                      Our Talent Team will support you in identifying the most suitable benefit based on your background and experience.

                      There is no requirement for previous Functional Assessor experience. Full training is provided.

                      This is a hybrid role, with up to 3 days per week working face-to-face in an assessment centre and the remainder of the week working remotely from home, offering structure and flexibility, with no evenings or weekend shifts.


                      What you will be doing

                      • Holding telephone, video or in-person consultations with claimants
                      • Assessing a wide range of physical and mental health conditions
                      • Applying clinical reasoning to understand how health impacts daily living
                      • Using strong IT and written communication skills to listen and produce accurate, evidence-based reports at the same time
                      • Working closely with your manager to support your development as a Functional Assessor


                      Who we are looking for

                      We welcome applications from registered healthcare professionals with at least 12 months post-registration experience, including:

                      • Registered Nurses (RGN, RMN, RNLD)
                      • Physiotherapists
                      • Occupational Therapists
                      • Paramedics
                      • Pharmacists

                      You will need full registration with NMC, HCPC or GPhC, and confidence using IT systems alongside your clinical judgement.


                      Salary & benefits

                      • £42,000.00 per annum
                      • Bonus up to 10% of salary once fully accredited
                      • Annual salary reviews
                      • Professional membership fees covered
                      • 25 days annual leave + bank holidays
                      • Hybrid working and flexibility
                      • Paid training and ongoing clinical support
                      • Free physiotherapy and wellbeing services
                      • Discounts, rewards and charity time gifting


                      Click here to find out more about the role

                      Ready to explore something different? We are committed to an inclusive recruitment process and welcome applications from all backgrounds, including individuals with disabilities. If you require any reasonable adjustments at any stage, please let us know. Apply today to find out more about the role and how your clinical experience could translate into a rewarding new career.

                      Bristol £42,000 - £50,000

                      We are Ascenti. The leading provider of physiotherapy, mental health, and government assessment services in the UK. Our three Business Units – Ascenti Physio, Advo Health, and Six Physio – are bound together by our common purpose to help people live fuller lives. With more than 25 years’ experience serving both the public and private sectors, we are industry leading experts and passionate believers in our distinct clinical philosophy, because we know how it works and see first-hand how it helps people every day.

                      Your purpose

                      You will be a highly experienced physiotherapist with the ability to work independently and deliver the highest standards of clinical skills to patients. You will be responsible for delivering advanced musculoskeletal assessment, triage, and care to a varied caseload.

                      You will be responsible for referring patients into the most appropriate services within the agreed pathways, including referrals for appropriate imaging, GP review for bloods/investigations, orthopaedics, and rheumatology. How your role fits within our team As an Advanced Physiotherapist Specialist, you will be managed by an Area Manager and work within an Area team of other clinicians.

                      You will be supported clinically by an Advanced Physiotherapy Practitioner (APP) Lead, a Physiotherapy Development Lead (PDL), and more broadly by the Clinical Performance Lead.

                      Tunbridge Wells, TN1 2BZ, United Kingdom - Hybrid £43,692.60

                      Hybrid role | 60% Face to Face / 40% Home based

                      Starting salary from £41,612.00 per annum (location dependent)


                      Behind every assessment is a person who deserves to feel heard and understood.

                      At Advo Health, we support people at key moments in their lives. As part of the Ascenti Group, we deliver clinically led, high-quality assessment services that help individuals understand how their health affects their everyday activities and independence.

                      Our work is grounded in fairness, compassion and clinical integrity. Every assessment you complete plays an important role in ensuring claimants feel listened to, treated respectfully and supported throughout their journey.

                      If you are a healthcare professional looking to step away from hands-on clinical pressures, without stepping away from purpose, this could be the next chapter in your career.


                      The role

                      As a Functional Assessor, your clinical knowledge will be utilised in a different but highly meaningful setting. You will work on either:

                      • PIP (Personal Independence Payment) or
                      • WCA (Work Capability Assessment)

                      Our Talent Team will support you in identifying the most suitable benefit based on your background and experience.

                      There is no requirement for previous Functional Assessor experience. Full training is provided.

                      This is a hybrid role, with around 60% face-to-face work in an assessment centre and 40% working from home, offering structure and balance, with no evenings or weekend shifts.


                      What you will be doing

                      • Holding telephone, video or in-person consultations with claimants
                      • Assessing a wide range of physical and mental health conditions
                      • Applying clinical reasoning to understand how health impacts daily living
                      • Using strong IT and written communication skills to listen and produce accurate, evidence-based reports at the same time
                      • Working closely with your manager to support your development as a Functional Assessor


                      Who we are looking for

                      We welcome applications from registered healthcare professionals with at least 12 months post-registration experience, including:

                      • Registered Nurses (RGN, RMN, RNLD)
                      • Physiotherapists
                      • Occupational Therapists
                      • Paramedics
                      • Pharmacists

                      You will need full registration with NMC, HCPC or GPhC, and confidence using IT systems alongside your clinical judgement.


                      Salary & benefits

                      • £41,612.00 - £43,692.60 per annum (location dependent)
                      • Bonus up to 10% of salary once fully accredited
                      • Annual salary reviews
                      • Professional membership fees covered
                      • 25 days annual leave + bank holidays
                      • Hybrid working and flexibility
                      • Paid training and ongoing clinical support
                      • Free physiotherapy and wellbeing services
                      • Discounts, rewards and charity time gifting

                      Click here to find out more about the role

                      Ready to explore something different? We are committed to an inclusive recruitment process and welcome applications from all backgrounds, including individuals with disabilities. If you require any reasonable adjustments at any stage, please let us know. Apply today to find out more about the role and how your clinical experience could translate into a rewarding new career.

                      Dartford, DA1 2DE, United Kingdom - Hybrid £43,692.60

                      Hybrid role | 60% Face to Face / 40% Home based

                      Starting salary from £41,612.00 per annum (location dependent)


                      Behind every assessment is a person who deserves to feel heard and understood.

                      At Advo Health, we support people at key moments in their lives. As part of the Ascenti Group, we deliver clinically led, high-quality assessment services that help individuals understand how their health affects their everyday activities and independence.

                      Our work is grounded in fairness, compassion and clinical integrity. Every assessment you complete plays an important role in ensuring claimants feel listened to, treated respectfully and supported throughout their journey.

                      If you are a healthcare professional looking to step away from hands-on clinical pressures, without stepping away from purpose, this could be the next chapter in your career.


                      The role

                      As a Functional Assessor, your clinical knowledge will be utilised in a different but highly meaningful setting. You will work on either:

                      • PIP (Personal Independence Payment) or
                      • WCA (Work Capability Assessment)

                      Our Talent Team will support you in identifying the most suitable benefit based on your background and experience.

                      There is no requirement for previous Functional Assessor experience. Full training is provided.

                      This is a hybrid role, with around 60% face-to-face work in an assessment centre and 40% working from home, offering structure and balance, with no evenings or weekend shifts.


                      What you will be doing

                      • Holding telephone, video or in-person consultations with claimants
                      • Assessing a wide range of physical and mental health conditions
                      • Applying clinical reasoning to understand how health impacts daily living
                      • Using strong IT and written communication skills to listen and produce accurate, evidence-based reports at the same time
                      • Working closely with your manager to support your development as a Functional Assessor


                      Who we are looking for

                      We welcome applications from registered healthcare professionals with at least 12 months post-registration experience, including:

                      • Registered Nurses (RGN, RMN, RNLD)
                      • Physiotherapists
                      • Occupational Therapists
                      • Paramedics
                      • Pharmacists

                      You will need full registration with NMC, HCPC or GPhC, and confidence using IT systems alongside your clinical judgement.


                      Salary & benefits

                      • £41,612.00 - £43,692.60 per annum (location dependent)
                      • Bonus up to 10% of salary once fully accredited
                      • Annual salary reviews
                      • Professional membership fees covered
                      • 25 days annual leave + bank holidays
                      • Hybrid working and flexibility
                      • Paid training and ongoing clinical support
                      • Free physiotherapy and wellbeing services
                      • Discounts, rewards and charity time gifting

                      Click here to find out more about the role

                      Ready to explore something different? We are committed to an inclusive recruitment process and welcome applications from all backgrounds, including individuals with disabilities. If you require any reasonable adjustments at any stage, please let us know. Apply today to find out more about the role and how your clinical experience could translate into a rewarding new career.

                      Exeter, United Kingdom 24,851.23

                      At Advo Health, we're the largest and leading subcontractor in government health assessments, helping the Department of Work and Pensions ensure that those who are most in need of support receive it. With experienced healthcare professionals throughout the UK, we're proud that more than 95% of people say they had a positive assessment experience with us.

                      About the role

                      We're looking for a Customer Coordinator to join our Advo Health team on a permanent, full-time basis. This is a vital customer-facing role within our government health assessments service, responsible for ensuring a positive claimant journey throughout the assessment process.

                      You'll be the first point of contact for claimants attending disability assessments, delivering that crucial great first impression that contributes to our 95%+ positive experience rating. Working from an Assessment Centre with hybrid working opportunities, you'll support both claimants and healthcare professionals to ensure smooth, productive assessment days with minimal impact on those we serve.

                      This is an excellent opportunity for someone with strong customer service skills who wants to make a real difference in supporting people through what can be a daunting process, while working in a caring and understanding environment.

                      What you'll be doing

                      As a Customer Coordinator, you'll:

                      • Oversee the day-to-day running of the Assessment Centre reception area.
                      • Conduct courtesy calls with claimants in advance of their appointments.
                      • Assist customers with form completion including expense claims.
                      • Use in-house computer systems to update records accurately and reschedule appointments when needed.
                      • Advise healthcare professionals and management teams of additional claimant needs.
                      • Prepare and maintain assessment rooms and equipment to ensure readiness for assessments.
                      • Maintain a clean and professional workspace that creates a welcoming environment.
                      • Escalate any accidents, incidents or inappropriate behaviour immediately.
                      • Provide cover at other sites when required and support general administrative duties.
                      • Build strong relationships with claimants, healthcare professionals, and the wider team.

                      Benefits & Culture

                      We strive to live and breathe our values, underpinned by a passion for what we do and a people-centric approach. Our benefits include flexible working opportunities and more: www.ascenti.co.uk/careers

                      St Austell with occasional travel to Truro 24,851.23

                      At Advo Health, we're the largest and leading subcontractor in government health assessments, helping the Department of Work and Pensions ensure that those who are most in need of support receive it. With experienced healthcare professionals throughout the UK, we're proud that more than 95% of people say they had a positive assessment experience with us.

                      About the role

                      We're looking for a Customer Coordinator to join our Advo Health team on a permanent, full-time basis. This is a vital customer-facing role within our government health assessments service, responsible for ensuring a positive claimant journey throughout the assessment process.

                      You'll be the first point of contact for claimants attending disability assessments, delivering that crucial great first impression that contributes to our 95%+ positive experience rating. Working from an Assessment Centre with hybrid working opportunities, you'll support both claimants and healthcare professionals to ensure smooth, productive assessment days with minimal impact on those we serve.

                      This is an excellent opportunity for someone with strong customer service skills who wants to make a real difference in supporting people through what can be a daunting process, while working in a caring and understanding environment.

                      What you'll be doing

                      As a Customer Coordinator, you'll:

                      • Oversee the day-to-day running of the Assessment Centre reception area.
                      • Conduct courtesy calls with claimants in advance of their appointments.
                      • Assist customers with form completion including expense claims.
                      • Use in-house computer systems to update records accurately and reschedule appointments when needed.
                      • Advise healthcare professionals and management teams of additional claimant needs.
                      • Prepare and maintain assessment rooms and equipment to ensure readiness for assessments.
                      • Maintain a clean and professional workspace that creates a welcoming environment.
                      • Escalate any accidents, incidents or inappropriate behaviour immediately.
                      • Provide cover at other sites when required and support general administrative duties.
                      • Build strong relationships with claimants, healthcare professionals, and the wider team.

                      Benefits & Culture

                      We strive to live and breathe our values, underpinned by a passion for what we do and a people-centric approach. Our benefits include flexible working opportunities and more: www.ascenti.co.uk/careers