Rotala group logo
Eccles Competitive Salary

• To continually delight our customers by being the customer facing manager who delivers a safe, punctual, reliable, and cost-effective franchised bus services through supporting the General Manager with robust and fair management of operations compliance and service performance.

• Provide accurate feedback on all aspects of franchised contract performance to the General Manager and TFGM.

• To continually develop on road service performance through staff and Stakeholder engagement whilst demonstrating reasoned and balanced negotiation on the need to improve and change culture and deliver a great customer experience and first-class franchise performance.