LIND is one of the largest family- owned motorcycle groups in the UK representing the most admired and revered brands including BMW Motorrad. BMW Motorcycles lead the way in motorcycle racing and changing how the world moves. At LIND we believe in creating an environment as exciting and inspiring as the brands we represent, bringing the excitement to the lives of not only our customers but our employees too.
A fantastic opportunity has arisen for a Parts Advisor to join our already highly successful team at BMW Motorrad Welwyn Garden City and become a member of the renowned LIND family.
This role is at the core of our customer experience and successful operation of the workshop. Working in a dedicated and lively environment, your focus will be on the customer journey, sourcing and providing parts for customers and the workshop to carry out services to motorbikes. Your role will be a vital part of the BMW Welwyn story!
Responsibilities include, but are not limited to:
- Reporting to the Aftersales Manager
- Achieving sales targets by selling parts, accessories & clothing via the retail counter and workshop
- Liaising with all Departments
- Stock control, including regular stock checks Ordering and verifications
- Online shop management
- Maintain records and process accurate Warranty Claims
- Create a memorable experience for the customer from enquiry to sale
- Maintaining and building close relationships with new and existing customers
- Social media promotions and general posts
The successful candidate will have:
- A can-do attitude
- Be a Team Player
- Excellent Attention to Detail
- Great Computer Skills
- Ability to utilise multiple systems
- Possess a Methodical Approach
- Be Approachable and Honest
- Excellent communication skills
- A passion for motorcycles
Desirable:
- Experience with using automotive systems such as Kerridge
- A full A Category Motorcycle Licence is desirable
- Knowledge of BMW Parts, Accessories and Clothing
Benefits Include:
- 39 Hour working week (Tuesday through Saturday)
- 22 days holiday rising with service, plus bank holidays
- Generous staff discount scheme
- Onsite Parking
- Employee Assistance Programme
- Ongoing support with LIND Training and Development
- Manufacturer training
- The opportunity to work in a great environment with great people
- Being a part of the LIND Family
- BMW lease motorcycle scheme
About us
LIND Motorrad, Welwyn Garden City is host to a state of the art showroom and workshop. It houses the latest models in the BMW Motorrad range and an extensive selection of BMW Motorrad Approved Used Models in the Premium Selection.
The successful candidate will have the best working environment, highly experienced colleagues and support all the way. We encourage hard work, but fun is vital - we love getting enthusiastic with every contact touch with our customers. As a team we share in our customers enthusiasm for the brand, with many of us owning and riding our own BMW motorcycles. Their excitement is ours and we share our family culture with them at every opportunity.
Here at LIND, we work closely with our team members to build their careers and highlight ever growing opportunities with the LIND family.
So, if you value excellence, integrity, service and fun, make life a ride, submit an application and get ready to two- wheel your way into Life In a New Dimension at LIND BMW Welwyn Garden City!
We encourage all ages and genders to apply to this wonderful opportunity.
Learn more about us at www.lind.co.uk