Job description
The Logistics HGV Planner will be responsible for planning and coordinating the movement of heavy goods vehicles (HGVs) across the transportation network to ensure efficient, timely, and cost-effective delivery. This role requires strong organizational skills, a deep understanding of logistics operations, and the ability to manage competing priorities in a fast-paced environment.
Responsibilities
- Route Planning: Plan and optimize HGV routes, ensuring maximum efficiency, fuel economy, and timely delivery schedules.
- Fleet Management: Oversee and monitor the fleet of HGVs to ensure compliance with maintenance schedules, legal requirements, and operational standards.
- Coordination: Liaise with drivers, customers, and warehouse teams to ensure smooth operations and resolve any delivery or scheduling issues.
- Compliance: Ensure all operations comply with relevant health and safety, transport regulations, and industry standards, including drivers’ hours regulations and vehicle compliance.
- Problem Resolution: Quickly address and resolve any issues that arise, such as delays, breakdowns, or unexpected changes to routes.
- Documentation & Reporting: Maintain accurate records of deliveries, route changes, vehicle maintenance, and any incidents or delays. Provide regular reports to management on fleet performance, costs, and other key metrics.
- Customer Service: Act as a point of contact for customers regarding delivery inquiries, ensuring timely updates and solutions to any challenges.
- Cost Management: Monitor fuel consumption, vehicle expenses, and transportation costs to identify areas for potential savings and efficiency improvements.
- Continuous Improvement: Suggest and implement process improvements to enhance efficiency, reduce costs, and improve service levels.
Qualifications
- A logistics, transportation, or supply chain management qualification is desirable but not essential.
- A valid UK driving license would be beneficial, though not mandatory.
Competencies
- A problem-solving mindset with a proactive approach to challenges.
- Detail-oriented with a focus on accuracy and efficiency.
- Ability to work well under pressure and in a fast-paced environment.
- Team player with a customer-first attitude.
- Strong organizational and time management skills.
- Excellent communication skills, both verbal and written.
- Proficient in route planning software and Microsoft Office (Excel, Word, etc.).
- Ability to multitask and manage competing priorities effectively.
Experience
- Experience in logistics, planning or HGV route planning
- A solid understanding of transport operations including driver schedules, routes and regulatory compliance.
- Knowledge of HGV fleet management and cost center
We are a leading logistics and transportation company based in Redditch, providing comprehensive supply chain solutions to clients across a variety of industries. We are committed to operational excellence, customer satisfaction, and the continuous improvement of our services. Due to growth, we are seeking a skilled and reliable HGV Planner to join our dynamic team, responsible for planning and coordinating the movement of heavy goods vehicles (HGVs) across the transportation network to ensure efficient, timely, and cost-effective delivery.