Company Overview:
Integrated Service Solutions Ltd (ISS) is an innovative service provider operating primarily within the Fresh Produce sector in the UK.
Since inception in 2014, ISS has experienced phenomenal growth. With annual revenues in excess of £100 million, and having established a strong market position, we now employ over 1600 people across our 4 sites at Sittingbourne, Teynham, Bridge and Linton.]
At our core, and recognised by all our stakeholders, are people, quality and service. This has enabled us to grow and develop strong relationships with our in-house teams, customers and suppliers.
Being responsive, and taking responsibility for our activities, we provide a first-class service that enables both ISS, and our customers, to be successful and sustainable. ISS operates in a diverse, fast-moving service environment and has ambitious plans for continued growth.
To achieve its strategic objectives, ISS will continue to invest in technology, infrastructure and the development of its teams.
Role Summary
The Senior Finance Business Partner will play a key role in supporting operational and commercial performance across ISS. Working closely with the Finance Director and senior operational management, the role holder will provide timely, accurate and actionable insight to support decision-making, improve labour efficiency, ensure appropriate cost recovery and identify opportunities to enhance revenue and margin performance. The role will also lead and develop two Finance Business Partners, ensuring high-quality analysis, reporting and business partnering support across the business.
Main Responsibilities
• Review, challenge and support daily production and indirect labour planning, using activity tools, supply availability and operational data to improve labour efficiency and service delivery.
• Analyse operational performance by site, customer and SKU, using Excel, Power BI and other business intelligence tools to identify trends, risks and opportunities for improvement.
• Provide timely feedback and insight to operational management, with the expectation that key performance analysis is shared within three working days of activity wherever reasonably practicable.
• Monitor packaging unit costs and work closely with the ISS Packaging team to ensure rate cards and costing models appropriately reflect cost movements, order quantities and future pricing pressures.
• Support commercial decision-making by identifying opportunities to improve cost recovery, reduce waste, protect margin and maximise revenue.
• Ensure key operating cost issues are communicated to the Finance Director and accurately reflected in management accounts, forecasts and relevant performance reporting.
• Lead, coach and develop two Finance Business Partners, setting priorities, reviewing outputs and ensuring consistent high standards of business partnering support.
• Build strong working relationships across Finance, Operations, Planning, Packaging and site management teams, providing constructive challenge and practical support.
• Contribute to continuous improvement in reporting, data quality, dashboarding and business intelligence, helping to make information more accessible and actionable for operational teams.
• Support the Finance Director with ad hoc analysis, projects and other duties commensurate with the seniority of the role.
This list is not exhaustive, and the job holder may be required to undertake other duties commensurate with the position as required.
Qualifications and Skills:
• Qualified accountant or qualified by experience, ideally to CIMA, ACCA or equivalent level.
• Strong experience in finance business partnering, management accounting, operational finance, planning or commercial analysis.
• Excellent analytical capability, with substantial experience of financial modelling, performance analysis and reporting using Microsoft Excel.
• Strong working knowledge of Power BI and business intelligence tools, including the ability to build reports for use by both Finance and operational stakeholders.
• Ability to translate complex operational and financial data into clear, practical insight and recommendations.
• Excellent communication and interpersonal skills, with the confidence to challenge constructively and influence decision-making.
• High level of accuracy, attention to detail and ability to work independently under pressure and to strict deadlines.
• Organised and methodical approach, with the flexibility to respond to changing operational priorities.
• Experience managing, coaching or developing team members in line with company policies and procedures.
• Knowledge of Prophet and Anaplan is desirable.
Measure of Performance/Key Deliverables
• Timely, accurate and insightful reporting of operational and financial performance.
• Clear identification and communication of key labour, packaging and operating cost drivers.
• Evidence of commercial insight leading to improved operational decision-making, cost recovery and margin protection.
• Effective support and constructive challenge provided to senior operational management.
• Accurate reflection of key operating cost issues in management accounts, forecasts and performance reporting.
• Continuous improvement in reporting tools, data quality and business intelligence outputs.
• Strong stakeholder relationships across Finance, Operations, Planning, Packaging and site management teams.
• Successful leadership, coaching and development of direct reports.