Join Connect Housing as a Senior Housing Support Coordinator in our Young People’s Services Team.

Location: Kirklees, Heckmondwike, WF16

Salary: £33,010 per annum + Benefits

Contract Type: Full-time, Permanent

Hours: Flexible, including evenings and weekends on a rota based system

About the Role

Are you passionate about making a difference in the lives of young people? Do you want to thrive in a role that combines housing management, support coordination, and team development? If so, we’d love to hear from you.

At Connect Housing, we put people first. We’re looking for a Senior Housing Support Coordinator to lead and deliver high-quality, trauma-informed housing support across our Young People’s Services. You’ll be part of a values-driven organisation committed to fairness, inclusion, and collaboration.

Hollinbank is a vibrant and dynamic supported housing service offering 24/7 accommodation and support to young people aged 16–25. The service provides a safe, welcoming, and inclusive environment where young residents can build independence, access tailored support, and work towards positive outcomes. Hollinbank operates with a trauma-informed approach and is committed to co-production, ensuring the voices of young people shape the service they receive.

What You’ll Do

• Lead day-to-day operations across allocated supported housing sites, working in partnership with a newly appointed Senior Housing Support Coordinator who is based at a sister site (Swan Lane).
• Provide direct housing support and management to residents.
• Supervise and support a team of Night Support Workers, Housing Support Coordinators and Coaches, and an Assistant.
• Coordinate support plans and ensure service standards are met.
• Manage referrals, risk assessments, and allocations.
• Promote co-production and amplify the voice of young people.
• Ensure compliance with safeguarding, health & safety, and housing regulations.

What We’re Looking For

• Experience in supported housing or accommodation-based services.
• An effective decision maker, who is able to think creatively.
• Good people management skills.
• Knowledge of best practice in child protection, safeguarding children, vulnerable adults, data protection and confidentiality.
• Ability to work flexibly across sites, including evenings and weekends.
• A values-led approach: putting people first, listening and learning, collaborating creatively, and earning trust through actions.

We understand that one person cannot always meet every area of a job description so if you are interested and feel you may be suitable, please do get in touch or apply. Please see the attached combined Job Description and Person Specification for more details.

An Enhanced DBS check will be carried out on the successful candidates and we will need to see two professional references. Please get in touch if you have any questions about this. 

We love to help so if you would like an informal discussion about the role, please contact us.

Closing Date: Monday 10 November 2025. Please note: We may close this advert early if we receive sufficient applications. Please apply early to avoid disappointment as we will be reviewing applications as they come in. 

About Connect Housing: Why work with us? We’re a group of passionate, supportive people who strive to make a difference. We offer ongoing professional development to all employees and always encourage feedback, as we believe people do their best work when they’re engaged, supported, and given opportunities to grow.

In choosing Connect you will be joining a friendly team, who look out for each other. As an equal opportunities employer we recruit based on experience, attitude and values. Connect are committed to ensuring our workforce reflects the communities we serve and actively works to promote equality, diversity and inclusion. We encourage applicants from underrepresented groups to apply and we are happy to support you with any reasonable adjustments that you might need throughout the recruitment process. We are proudly a Disability Confident employer.

The benefits on offer here at Connect Housing:

• 26 days annual leave rising to 31 days after 5 years, plus bank holidays
• Group pension scheme with up to 9% matched by Connect.Salary exchange/sacrifice also available.
• Electric car leasing scheme via salary sacrifice
• BUPA Health Cash Plan. Get money back for your dental, optical, podiatry treatment and much more, including cash back on your prescriptions. 
• Free GP helpline: 24/7 access to book a confidential consultation with a GP.
• Employee Assistance Programme: get free confidential advice and support 24/7, with free counselling sessions available too.
• MyPlace benefits: retail discounts and offers
• The opportunity to buy and sell annual leave
• Training and development opportunities and support with role-related professional subscriptions and qualifications.
• Travel season ticket loans
• Cycle-to-work scheme
• Two days paid volunteering leave annually