Senior Product Specialist

  • Bengaluru
  • 11 days ago
Job Description

We are Omnissa!

The world is evolving fast, and organizations everywhere—from corporations to schools—are under immense pressure to provide flexible, work-from-anywhere solutions. They need IT infrastructure that empowers employees and customers to access applications from any device, on any cloud, all while maintaining top-tier security. That’s where Omnissa comes in.

The Omnissa Platform is the first AI-driven digital work platform that enables smart, seamless and secure work experiences from anywhere. It uniquely integrates multiple industry-leading solutions including Unified Endpoint Management, Virtual Apps and Desktops, Digital Employee Experience, and Security & Compliance through common data, identity, administration, and automation services. Built on the vision of autonomous workspaces - self configuring, self-healing, and self-securing - Omnissa continuously adapts to the way people work; delivering personalized and engaging employee experiences, while optimizing security, IT operations and costs. we're experiencing rapid growth—and this is just the beginning of our journey!

At Omnissa, we’re driven by a shared mission to maximize value for our customers. Our five Core Values guide us: Act in Alignment, Build Trust, Foster Inclusiveness, Drive Efficiency, and Maximize Customer Value—all with the aim of achieving shared success for our clients and our team.

As a global private company with over 4,000 employees, we’re always looking for passionate, talented individuals to join us. If you're ready to make an impact and help shape the future of work, we’d love to hear from you!

Responsibilities

We are seeking a highly skilled Senior Product Specialist to join our Product Specialist and Technical Enablement team within the Product Management organization. This is a customer-facing role that requires a technical expert with a deep understanding of and experience with virtual desktops and applications delivered using products like Omnissa Horizon or Citrix. You will play a key role in enabling our customers, partners and internal technical staff by creating technical guidance that will be published on our premier technical enablement platform: https:// techzone.omnissa.com. You will also deliver technical enablement content to both internal and external audiences.

• Content Creation: Create written and video technical content for TechZone. Create detailed PowerPoint decks for the enablement of technical audiences both internal and external. Help guide the decision process for what content will have the most impact on our business through enabling internal and external technical practitioners.

• Customer Engagement: Act as a subject matter expert on our solutions during customer engagements. Present technical content that helps the sales process or implementation and operation of our solutions.

• Travel and Presentation: Represent the company at industry conferences, customer meetings, and events. Travel frequently to engage with customers and partners, presenting technical solutions.

• Cross-Functional Collaboration: Work closely with product management, marketing, field technical sales, and engineering teams to ensure alignment on enablement needs and messaging. Stay engaged with these teams to get necessary content for new releases and to fill gaps in enablement that exist on our solutions.

• Enablement: Create enablement courses that will be used by internal and external audiences. Prepare slides, audio narration, assessments, and labs as needed. Work with the learning management team to ensure they get courses into the LMS and assigned as directed. Deliver in person and live web-based enablement.

Qualifications

• Technical Expertise: Extensive knowledge and hands-on experience with a VDI solution such as Omnissa Horizon, Citrix, or Azure Virtual Desktop. Familiarity with other solutions in the end user computing space is a plus.

• Analytical Skills: Strong analytical and problem-solving skills with the ability to learn and explain new technologies to other people. The position will require not only learning and understanding our technology through your own hands-on work with it but also explaining it to practitioners who need to understand it.

• Communication Skills: Exceptional verbal and written communication skills. Proven ability to deliver compelling presentations to diverse audiences and write documents that clearly explain complex technical concepts.

• Customer-Focused: Demonstrated ability to build and maintain strong relationships with internal stakeholders, partners, and customers.

• Travel: Willingness and ability to travel frequently, including international travel as needed.

• Experience: 7+ years of relevant experience in VDI solutions, product management, or technical marketing in the end user computing software industry.