We are Omnissa!

The world is evolving fast, and organizations everywhere—from corporations to schools—are under immense pressure to provide flexible, work-from-anywhere solutions. They need IT infrastructure that empowers employees and customers to access applications from any device, on any cloud, all while maintaining top-tier security. That’s where Omnissa comes in.

The Omnissa Platform is the first AI-driven digital work platform that enables smart, seamless and secure work experiences from anywhere. It uniquely integrates multiple industry-leading solutions including Unified Endpoint Management, Virtual Apps and Desktops, Digital Employee Experience, and Security & Compliance through common data, identity, administration, and automation services. Built on the vision of autonomous workspaces - self configuring, self-healing, and self-securing - Omnissa continuously adapts to the way people work; delivering personalized and engaging employee experiences, while optimizing security, IT operations and costs. we're experiencing rapid growth—and this is just the beginning of our journey!

At Omnissa, we’re driven by a shared mission to maximize value for our customers. Our five Core Values guide us: Act in Alignment, Build Trust, Foster Inclusiveness, Drive Efficiency, and Maximize Customer Value—all with the aim of achieving shared success for our clients and our team.

As a global private company with over 4,000 employees, we’re always looking for passionate, talented individuals to join us. If you're ready to make an impact and help shape the future of work, we’d love to hear from you!

The ideal candidate is someone who first and foremost loves working with internal technical colleagues, partners and customers, and is results driven. This candidate must also love technology, embrace new challenges, and be willing to travel, present to customers and deliver technical enablement. This position requires a great deal of intellectual curiosity to be successful. There must be a strong desire to learn new technologies independently. A considerable amount of the work we do involves learning how things work and building content to teach others.

What is the opportunity?:We are seeking a highly skilled Product Specialist to join our Product Specialist and Technical Enablement team within the Product Management organization. This is a public-facing role that requires a technical expert with a deep understanding of the full lifecycle of device management on Windows, macOS, Android or iOS using products like Omnissa Workspace ONE UEM or Microsoft Intune. You will play a key role in enabling our customers, partners and internal staff by creating product guidance that will be published on our premier technical enablement platform: https://techzone.omnissa.com. You will also deliver technical enablement content to both internal and external audiences. What will you bring to Omnissa?

• Content Creation: Create written and video technical content for Tech Zone. Create detailed PowerPoint decks for the enablement of technical audiences, both internal and external. Help guide the decision process for what content will have the most impact on our business through enabling internal and external technical practitioners.
• Customer Engagement: Act as a subject matter expert on our solutions during customer engagements. Present technical content that accelerates the sales process or implementation and operation of our solutions.
• Travel and Presentation: Represent the company at industry conferences, customer meetings and events. Travel frequently to engage with customers and partners, presenting technical solutions.
• Cross-Functional Collaboration: Work closely with product management, marketing, field technical sales and engineering teams to ensure alignment of enablement needs and messaging. Stay constantly engaged with these teams to get necessary content for new releases and to fill gaps in enablement that exist on our solutions.
• Enablement: Create enablement courses that will be used by internal and external audiences. Prepare slides, audio narration, assessments and labs as needed. Work with the learning management team to ensure courses are uploaded into the LMS and assigned as directed. Deliver in person and live web-based enablement.

Qualifications:

• Technical Expertise: Extensive knowledge and hands-on experience with SCCM, Microsoft Intune, JAMF, SOTI or Omnissa Workspace ONE UEM is required. This role will also include responsibilities with our DEX solution, so previous experience with Experience Management analytics solutions will be an advantage. Experience with other end user computing solutions is also desired, such as identity management and endpoint security.
• Analytical Skills: Strong analytical and problem-solving skills with the ability to learn and explain new technologies to other people. The position will require not only learning and understanding our technology through your own hands-on experience but also explaining to practitioners who need to understand the technology.
• Communication Skills: Exceptional verbal and written communication skills. Proven ability to deliver compelling presentations to diverse audiences and write documents that clearly explain complex technical concepts. • Customer-Focused: Demonstrated ability to build and maintain strong relationships with internal stakeholders, partners, and customers.
• Travel: Willingness and ability to travel frequently (up to 25%), including international travel as needed.
• Experience: 7+ years of relevant experience in device management, product management or technical marketing in the end-user computing software industry.

What you can expect:

• Impactful Work: Contribute to cutting-edge solutions that shape the future of end user computing.
• Supportive Leadership: The hiring manager is Jim Yanik, Director, Product Specialists and Technical Enablement. Jim has over 30 years of industry experience in professional services, systems engineering, and technical marketing. He has been with VMware EUC/Omnissa for 17 years and has excellent relationships across organizations.
• Collaborative Culture: Work with talented professionals in a supportive and inclusive environment.
• Professional Growth: Opportunities for continuous learning and career advancement.
• Competitive Compensation: Competitive salary, benefits, and travel allowances. If you are passionate about technology, excel in device management, and thrive in public-facing roles, we would love to hear from you!
  

If you are passionate about technology, excel in device management, and thrive in public-facing roles, we would love to hear from you!

Location: Remote, US

Omnissa industry recognition and awards:

• Gartner Magic Quadrant: Consistently positioned as a leader in Gartner’s Magic Quadrant for Desktop as a Service (DaaS) and Virtual Desktop Infrastructure (VDI).
• IDC MarketScape Q2 2024: Recognized as a leader in IDC MarketScape reports for EUC.
• Forrester Wave report for Q4 2023: Workspace ONE received the highest scores in the current offering category and the second-highest scores in the strategy category.
• Customer Satisfaction and Reviews: High ratings and positive reviews on platforms like Gartner Peer Insights and TrustRadius.

Omnissa is committed to building a workforce that reflects the communities we serve across the globe. We believe this brings unique perspectives, experiences, and ideas, which are essential for driving innovation and achieving business success. We hire based on merit and with equal opportunity for all.

Omnissa is an Equal Employment Opportunity company and Prohibits Discrimination and Harassment of Any Kind:

Omnissa is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Omnissa are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Omnissa will not tolerate discrimination or harassment based on any of these characteristics. Omnissa welcomes applicants of all ages. Omnissa will provide reasonable accommodations to applicants and employees who have protected disabilities consistent with local law.

Disclaimer for US-Based Roles: This job requisition is not eligible for employment-based immigration sponsorship by Omnissa