We are Omnissa!

The world is evolving fast, and organizations everywhere—from corporations to schools—are under immense pressure to provide flexible, work-from-anywhere solutions. They need IT infrastructure that empowers employees and customers to access applications from any device, on any cloud, all while maintaining top-tier security. That’s where Omnissa comes in.

The Omnissa Platform is the first AI-driven digital work platform that enables smart, seamless and secure work experiences from anywhere. It uniquely integrates multiple industry-leading solutions including Unified Endpoint Management, Virtual Apps and Desktops, Digital Employee Experience, and Security & Compliance through common data, identity, administration, and automation services. Built on the vision of autonomous workspaces - self configuring, self-healing, and self-securing - Omnissa continuously adapts to the way people work; delivering personalized and engaging employee experiences, while optimizing security, IT operations and costs. we're experiencing rapid growth—and this is just the beginning of our journey! At Omnissa, we’re driven by a shared mission to maximize value for our customers.

Our five Core Values guide us: Act in Alignment, Build Trust, Foster Inclusiveness, Drive Efficiency, and Maximize Customer Value—all with the aim of achieving shared success for our clients and our team.

As a global private company with over 4,000 employees, we’re always looking for passionate, talented individuals to join us. If you're ready to make an impact and help shape the future of work, we’d love to hear from you!

What is the opportunity?

• As a Senior Technical Writer in Information Experience you work with product development teams to create product documentation for Omnissa customers.
• As a Technical Writer, you should demonstrate strong writing skills and solid experience describing technologies such as virtualization, endpoint management, mobile device management, and general system administration.
• Candidates should be results-oriented and enjoy working as part of a distributed, global team in a fast- paced environment. To be successful, candidates must have excellent communication skills and solid project planning experience.
  

Responsibilities

• Create information for experienced technical users including product documentation guides, release notes, technical papers, and knowledge base articles

• Gather information by working closely with engineers, product managers, and writers, reading design documents and specifications, and using pre-release software

• Create and update end user documentation and help systems for minor and major releases

What will you bring to Omnissa?

• Excellent verbal and written communication skills

• Ability to write clear and concise text for a very technical audience and to follow editorial guidelines

• Ability to follow established processes, guidelines and best practices

• Ability to install, configure, and use software products to create technically accurate information

• Ability to work collaboratively in a global writing team

• Ability and willingness to learn and apply new skills brought about by rapidly changing information and technology

• About 5-6 years of experience in technical documentation

• Academic background in computer science, a technical field or Journalism

Location: Bengaluru Location

Type: HYBRID. This role offers a balanced arrangement, with the expectation of working 3 days a week in our local office and the flexibility to work from home for the remaining days. It is essential that you reside within a reasonable commuting distance of the office location for the in-office workdays.