We are Omnissa!

The world is evolving fast, and organizations everywhere—from corporations to schools—are under immense pressure to provide flexible, work-from-anywhere solutions. They need IT infrastructure that empowers employees and customers to access applications from any device, on any cloud, all while maintaining top-tier security. That’s where Omnissa comes in.

The Omnissa Platform is the first AI-driven digital work platform that enables smart, seamless and secure work experiences from anywhere. It uniquely integrates multiple industry-leading solutions including Unified Endpoint Management, Virtual Apps and Desktops, Digital Employee Experience, and Security & Compliance through common data, identity, administration, and automation services. Built on the vision of autonomous workspaces - self configuring, self-healing, and self-securing - Omnissa continuously adapts to the way people work; delivering personalized and engaging employee experiences, while optimizing security, IT operations and costs. we're experiencing rapid growth—and this is just the beginning of our journey!

At Omnissa, we’re driven by a shared mission to maximize value for our customers. Our five Core Values guide us: Act in Alignment, Build Trust, Foster Inclusiveness, Drive Efficiency, and Maximize Customer Value—all with the aim of achieving shared success for our clients and our team.

As a global private company with over 4,000 employees, we’re always looking for passionate, talented individuals to join us. If you're ready to make an impact and help shape the future of work, we’d love to hear from you!

What is the opportunity?:

Engineering Services is an R&D team of Omnissa that is responsible for design, implementation, operations, and incident response for a range of services and infrastructure. The focus of this position is on managing the usage of Public Cloud Infrastructure access, subscription management, cost management, and spending effectiveness across multiple Cloud vendors including Amazon AWS, Microsoft Azure, and Google Cloud Platform. Customers are internal teams including R&D, IT, Customer-facing SMEs, and Support.

This role will include formulating and implementing usage policies, request, approval and provisioning processes, developing and maintaining tools that provide well-governed self-service paths for customers, performing required direct administrative action, and participating in required fiscal and security compliance audits. This role will work closely with contacts for customers, security and vulnerability management, finance, procurement, and accounting, as well as our Cloud vendors and vendor partners.

Position Responsibilities:

• Develop and maintain a FinOps program within Engineering Services in collaboration with Finance, Procurement, and internal customer leaders. Establish and measure goals for this program to promote the effectiveness and efficiency of Cloud spending.
• Coordinate with stakeholders on enterprise agreements, commitment spending, pre-pay reservations, and savings plans. Review opportunities for teams to adjust usage and pursue savings opportunities on a quarterly basis. Develop monitoring and alerting to identify and address needed adjustments between reviews.
• Minimize chances for unmonitored spending to exceed budgets or linger beyond the original project goals and need.
• Review request and provision cloud accounts and subscriptions requests for supported public cloud vendors including (AWS, Azure, and GCP). Collaborate on processes for handling simple requests or to develop additional automation that streamlines the provisioning process while ensure necessary checks on spending are made as needed. Help ensure new spending aligns with approved budgets.
• Provide technical assistance to customers for access and subscription management.
• Evangelize and educate customers on self-service tools and training to foster awareness of their spending and skill in managing their spending effectively. Share updates and changes from Cloud providers, stay up to date with and share best practices. Collaborate with Public Cloud provider account teams on spending management tools and suggestions.
• Assist with reviewing invoices for correctness and provide confirmation for payment approval requests. Submit requests for funding POs for invoicing Public Cloud spending against. Update providers with new POs and invoicing instructions, as necessary.
• Participate with design, implementation, and maintenance of organization policies for security and compliance of public cloud usage and participate in audits, as necessary.
• Facilitate team awareness and monitoring of provider marketplace subscriptions renewals and updates for timely renews or cancelation as dictated by active projects. Ensure subscriptions are canceled for discontinued projects.

What will you bring to Omnissa?

• Understanding of the business goals and value of a FinOps program
• Knowledge of and experience with AWS, Azure, and GCP platform access, subscription, billing, and savings management.
• Clear leadership, communication, and project management skills.
• Ability to work independently to identify and prioritize projects, engage stakeholders, and keep different teams informed and aligned.
• Automation skills using cloud platform provided tools, as well as scripting in Python and/or Ruby.
• Understanding of security and compliance concerns for public cloud.
• Demonstrate a strong work ethic, good time management, and the ability to work with diverse, globally distributed teams.

Previous experience with the following technologies will be helpful in you being successful in this role:

• FinOps position and common practices
• AWS services, control tower, identity center, console, CLI, and APIs as well as cost tools. AWS marketplace.
• Azure admin portal, subscription and IAM management, and Azure services and marketplace.
• Google Cloud Platform administration, billing administration, projects, and IAM.
• Python, Ruby, YAML, and Terraform

Location: US Based

Omnissa industry recognition and awards:

• Gartner Magic Quadrant: Consistently positioned as a leader in Gartner’s Magic Quadrant for Desktop as a Service (DaaS) and Virtual Desktop Infrastructure (VDI).

• IDC MarketScape Q2 2024: Recognized as a leader in IDC MarketScape reports for EUC.

• Forrester Wave report for Q4 2023: Workspace ONE received the highest scores in the current offering category and the second-highest scores in the strategy category.

• Customer Satisfaction and Reviews: High ratings and positive reviews on platforms like Gartner Peer Insights and TrustRadius.

Omnissa’s commitment to diversity & inclusion:

Omnissa is committed to continuing their mission to build a diverse and inclusive workforce that reflects the communities we serve across the globe. Fostering inclusiveness is one of our key values, that acts as a bedrock of our operational model and culture.

Omnissa is an Equal Employment Opportunity company and Prohibits Discrimination and Harassment of Any Kind:

Omnissa is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Omnissa are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Omnissa will not tolerate discrimination or harassment based on any of these characteristics. Omnissa welcomes applicants of all ages. Omnissa will provide reasonable accommodations to applicants and employees who have protected disabilities consistent with local law.

Disclaimer for US-Based Roles: This job requisition is not eligible for employment-based immigration sponsorship by Omnissa

Position Description Engineering Services is an R&D team at Omnissa responsible for design, implementation, operations, and incident response for a range of services and infrastructure. Services include product development and delivery focused tools such as GitHub, Artifactory, and SonarQube as well as division-wide business tools including Atlassian Confluence, Jira, and Jira Service Management. Infrastructure includes both SDDCs on EUC data center hosted hardware and cloud provider hosted environments such as AWS that are designed and operated to support Engineering Services self-hosted tools. There is opportunity to work across the team’s portfolio, however, we’re focusing on growing our team focused on R&D build tools and supporting infrastructure. You will work with multiple engineering teams to ensure products can be built and tested quickly, reliably, and securely. Technology and projects you’ll work on will include: ● Self-hosted Artifactory and X-ray in AWS, proxy and edge node deployment hosted corporate data centers, as well as cost analysis, maintenance, and troubleshooting. ● Self-hosted GitHub action runners in AWS and in corporate data centers. ● R&D team new and existing projects on GitHub, Artifactory, and SonarQube support. ● Secure release pipeline solution integration including GitHub Advanced Security, X-ray, and FOSSA (open-source risk management). ● Micro site and tool design, build, deploy, and operate including customer facing product information micro sites. Position Responsibilities: ● Manage GitHub Enterprise and Advanced Security, JFrog Artifactory, SonarQube, FOSSA (open-source risk management). Improve observability, availability, and performance. Assist developers in troubleshooting issues. ● Build and maintain infrastructure for GitHub Action Runners and Action Runner Controllers aligned with software provenance goals including keeping ephemeral hosts and containers up-to-date and secure. ● Maintain Nginx proxies and implement networking configurations and firewalls to maintain appropriate network access control. ● Manage self-hosted build infrastructure (Windows, Linux, macOS) in data centers as well in AWS with robust automation and an infrastructure-as-code philosophy. ● Design, implement, and enforce standards, conventions, processes and procedures for development as well as build and release-related activities. ● Troubleshoot issues with source control, actions, scanning, dependency management, artifact storage, source and binary mirrors and help others learn to do so. ● Maintain high availability and performance goals for the build system. Keep third-party software used in the build systems concurrent with the latest patches and updates available. Remediate vulnerabilities with SLA timelines based on severity. ● Identify and communicate best practices and consult with R&D teams. ● Complete projects with Ansible, Terraform, Packer, Docker, AWS API, Python, Shell and other tools ● Analyze costs vs. value and identify opportunities to manage spending effectively. Position Requirements: ● Working knowledge of build pipeline steps compilation, package management, test automation, artifact handling, and metrics that can be applied to various languages including Java, C, C++, Kotlin, Swift, Node, Ruby, and Python. ● Understanding of security and compliance concerns for the software build infrastructure and tools including the provenance integrity of both the software produced and the tools that build it. ● Ability to read and write solutions implemented in Python, GitHub Action YAML metadata, and Terraform with an understanding of best practices including good style. ● Ability to work independently with minimal guidance as well as know when to collaborate with others. ● Demonstrate a strong work ethic, good time management, and the ability to work with diverse, globally distributed teams. Previous experience with the following technologies will be helpful in you being successful in this role: ● CI/CD processes ● AWS services, console, CLI, and APIs as well as cost tools ● GitHub Enterprise, JFrog Artifactory, SonarQube ● Python, PowerShell, HCL, Bash ● Docker containers, RHEL-based distros, Windows Server, and macOS.