Benefits

Company vehicle is provide
Fuel card
Investment in your personal development through coaching and training
Monthly Reward and Recognition scheme
Employee referral scheme
Fully supportive Operations, People and Head Office team to support you in all areas you need

Regular company events 

Purpose of the role:

Reporting directly into the Team Leader, this is a key role within the Operations team where your performance ensures the consistent and seamless delivery of both outstanding cleaning and customer service throughout our customers. This position is a customer facing mobile position where you are expected to attend various sites throughout each day, covering for planned and unplanned absence and quite often working across split shifts.

This role is a hands-on cleaning position as well as occasionally, a supervisory role. As part of your role you will support Team leaders to ensure new starters in the business are set up and trained in their new.

Duties and Responsibilities:

• You will be the first point of contact for covering holidays and troubleshooting for the Divisional Manager 

• You will assist the Team Leader and Divisional Manager with any employee issues where necessary

• General cleaning duties to be carried out in line with Mrs Bucket's quality standards, including but not limited to; dusting, mopping, hoovering, emptying bins, deep cleans

• You will be involved in training our new starters and existing cleaning team

• Any ad- hoc duties that arise due to the needs of the business

Job Details:

We are looking for individuals that want to come and work with us. We have full time, part time and flexible positions available. Please let us know what you are looking for and we can work with you to find the right opportunity.

Shift patterns can include: -

• Monday to Friday • Weekend work

• Split shifts | early mornings, day times and evenings

• Full time (40 hours) or part time hours available Personal Specification:

• Happy to live and carry out our company values

• Positive attitude to work and life • Ability to clean to an extremely high standard

• A willingness to learn • Flexibility to meet the ever- changing demands of the business

• Previous experience of cleaning in commercial premises would be advantageous but is by no means essential as we are more interested in your willing to learn and your attitude

• Being able to supervise people and find solutions to issues and problems when they arise in a calm and methodical manner

• Being able to communicate with customers in a way that gives them confidence in us that we care about delivering an outstanding service and that we are committed to resolving any problems they raise with us

• Having a high level of initiative will help you handle opportunities and problems with minimum need for guidance

• Able to work to set timescales and deliver what we promise

• Flexibility with your time and attitude will be essential for this role as it can be very reactive

• High-quality customer service mindset is key

• Motivated, proactive, energetic approach to life and work

• Driving license is essential as you will be driving every day in the company vehicle provided

• Happy to wear our uniform

Essential Requirements

• Full driving license

• Right To Work in UK

• Must be able to work split shifts and occasional weekends

No Candidate will ever meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you!

Days and times

• Monday to Friday and occasional weekends
• Covering: Cardiff, Rhondda Cynon Taf and Caerphilly.
• Needs to be fully flexible.
• Shift patterns will vary.
• 40hrs per week.