Job Purpose:

Working in John Bell & Croyden Pharmacy/Retail team means representing our brand and our values. You will be required to guide, inspire, and help our customers in every way. Whether on the sales floor, till-points, or back of house in our customer experience and fulfilment team. A high quality of service means you will also have to ensure our products and store remains attractive.

• The right candidate will have excellent communication skills as well as proven track record in providing impeccable customer service and generating sales.
• To be a good fit for our Healthcare and Pharmacy team you’re a multi-tasker who enjoys working in a fast-paced environment.
• You are also a positive, friendly person, who enjoys working within a team. 

Main duties will include:

• Providing exceptional customer service and at times be required to support the Dispensing team in taking in and handing our prescriptions as well as dealing with customer queries
• Provide health & general advice to our customers in person or over the phone.
• Maintaining store presentation standards
• Cleaning and Replenishing shelves
• Date checking stock
• Attending training sessions
• Support the retail floor, when necessary, especially during in-store events and busy periods.
  

Successful completion of an HCA (Healthcare Assistants) certificate will be desirable

The ideal candidates will have 1-year experience in a customer facing role in luxury retail, pharmacy or similar environment, with a background in healthcare.