Overview

John Bell & Croyden is a large, premium Pharmacy and Wellbeing store in London W1. Working in John Bell & Croyden retail means representing our brand and our values. We are committed to providing professional, holistic health advice whilst offering the best products from across the globe. Our product range includes pharmaceuticals, vitamins & supplements, medical & independent living aids, skincare, beauty, and luxury bath products.

As a Retail Sales Advisor you will be required to guide, inspire, and help our customers in every way. Whether on the sales floor, till-points, or back of house in our customer experience and fulfilment team. A high quality of service means you will also have to ensure our products and store remains attractive. 

As a Sales Advisor, you will provide exceptional customer service and at times be required to support the Customer Experience team dealing with customer queries. You will also provide general advice to customers, maintain store presentation standards, clean and replenish shelves and date check stock.

Duties

• Engage with customers to understand their needs and recommend suitable products or services
• Demonstrate in-depth product knowledge to assist customers in making informed purchasing decisions
•  Provide outstanding customer service before, during, and after the sales process
• Maintain a clean and organized sales environment
• Process transactions accurately and efficiently
• Handle customer inquiries via phone, email, or in person

At least 1-year experience of working in Luxury retail with Beauty / Nutrition or Pharmacy a bonus.

Successful completion of an HCA (Healthcare Assistants) certificate will be desirable. Training opportunities are readily available.

At least 1-year experience of working in Luxury retail with Beauty / Nutrition or Pharmacy. Successful completion of an HCA (Healthcare Assistants) certificate will be desirable.