Pay: £26,437.00

Job description: Trainee Warranty Administrator

Toomey Motor Group

Monday-Friday Hours are set at 8.00 am - 17.00 pm with 1 hour unpaid for lunch.

Toomey Motor Group incorporates dealerships within the Southend, Basildon, Chelmsford & Brentwood locations.

We are actively recruiting for a full-time Trainee Warranty Administrator. This position will play a vital role in the customer service and organisational strength of our company. The Warranty Administrator will provide administrative support and have a faultless eye for detail we are looking for someone to prepare records and submit warranty claims and reconcile them accordingly.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Automotive Warranty Administrator

• No prior experience necessary, training to be given.

• Ability to apply common sense understanding to carry out simple one- or two step instructions. Ability to deal with standardized situations with only occasional or no variables.

• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

The position that we are requiring to fill will be located in our Basildon location. The Customer’s experience is vitally important to us and therefore this role will find you dealing with a wide range of queries in a professional and prompt manner.

You will be working in a faced paced, dynamic environment, and our business is continuously raising the bar on customer experience. To maintain this service, we require applicants that possess a ‘Can do’ and flexible attitude, with a strong customer focused background. We are looking for an individual that has a real passion for providing exceptional customer service. You will have the ability to go that extra mile, ensuring queries are answered and resolved to the best of your ability.

The ideal applicant will have the following skills:

• Excellent I.T. skills

• Excellent written and verbal communication skills

• Be well organized, with the ability to prioritize workload, work flexibly and meet tight deadlines

• An exceptional eye for detail

• Able to work effectively as part of a team

You will be required to supply your CV and a supporting statement (detailing your suitability for the role)

Please note: Due to the volume of applications, we receive for this role - if you have not received a response from us within a week of your application - then you will not have been successful on this occasion.

Job Types: Full-time, Permanent

Benefits:

• Company pension

• Employee discount

• Free parking

• On-site parking

• Perkbox

Schedule:

• 8-hour shift