Mountjoy specialises in providing professional and high-quality construction, refurbishment, building maintenance and facilities management services across the south of England.

We have an exciting opportunity for an enthusiastic Plumbing Assistant to join our dynamic team. This permanent position is well suited to an individual that is looking to advance their career and gain hands-on experience in a thriving and supportive workplace.

Mountjoy Ltd is contracted to provide building fabric reactive maintenance, cyclical maintenance and support for functions to the Royal Household Windsor Estate. The Windsor Estate is comprised of the upper, middle, and lower wards of Windsor Castle, the Royal Mews, Frogmore House, various residential and commercial buildings in Home Park, Hampton Court Mews and Hampton Court Paddocks. This covers a wide range of types of buildings included Listed buildings and Scheduled Ancient Monuments which makes every day and every project different and interesting.

We are seeking a conscientious and enthusiastic individual with a can-do attitude and flexible approach who keeps calm under pressure. Your focus on customer service will be clear in everything that you do, and you will take a proactive approach to problem-solving and team-working. This will suit somebody who already has some plumbing skills and demonstrable experience and is looking to further their career in a unique environment.

In this role, you will:

• Provide general assistance to the plumber for all types of plumbing work which will include assisting with installations, inspections, diagnosing problems/faults/leaks, testing, repair and maintenance of pipes, fixtures and other water and plumbing systems used anywhere for water distribution and waste disposal Assisting in general plumbing work and preparation duties as directed by the Plumber

• Assist in identifying hazards, defects and the need for adjustment or repair; to ensure compliance with agreed codes, law, working practices and health and safety

• Liaise with Line Manager and other site workers and perform jobs as and when they are required, in accordance with contract/agreed requirements and within agreed time limits

KEY RESPONSIBILITIES

• Be the “second person” on jobs alongside a Plumber, learning the trade and site specific installations.

• To ensure that the quality of work always meets the highest possible standards.

• Support all trades to deliver a professional and safe maintenance and repairs service.

• Respond swiftly to all emergency situations and resolve them efficiently.

• Keep the customer/office up to date with progress and plans.

• Undertake all work efficiently and cost effectively, minimising non-productive time wherever.

• Apply applicable Health & Safety rules in all you do, using risk assessments, method statements and PPE when needed.

• Maintain tools, plant, and equipment in a safe, clean and workable condition.

• Using your PDA maintain accurate records of works undertaken with photographic evidence as necessary, reporting any difficulties encountered to the Service Manager and /or Supervisor.

• Assist the Plumber to carry out regular RPM tasks.

• Be willing to work additional hours to the requirements of the client on an ad hoc basis.

• To work within the Mountjoy group and assist other contracts as directed by the Contract Manager as and when the business dictates if necessary.

• Always maintain your company vehicle in a clean and tidy condition and report any defects to the Supervisor in a timely manner.

• Be an inclusive part of the team.

• Embrace the Mountjoy ethos of “Integrity, built-in - doing the right thing even when no one is looking”.

SKILLS & EXPERIENCE REQUIRED

• A minimum of 2 years’ working experience in a similar role.

• Able to use the phone or PDA to communicate effectively, explaining yourself clearly and concisely understanding what information you need or need to provide.

• Be comfortable in dealing with residents / building representatives and always remain professional.

• Understand the need to complete outstanding pieces of work and deal with work, completely and in one go.

• Have an organised approach to meet the demands of Mountjoy in an effective and timely manner.

• Be a team player ensuring lessons learnt, and good practices are shared amongst the team for future benefit of the service.

• Be proactive in identifying your development needs and doing something to overcome them.

• Have a practical approach to health and safety, ensuring that you and others are safe at all times.

• A problem solver and be able to work out what is a proportionate and necessary repair, learning from your previous experiences.

• Be able to self-manage and be self-motivated, prioritizing and programming work in the most efficient manner.

• Have knowledge of the materials and methods used in the building and maintenance industry.

• Maintaining historic / listed buildings (Desirable)

• Working within occupied environments (Desirable)

• Excellent customer service skills (Essential)

QUALIFICATIONS REQUIRED

• NVQ or City & Guilds Level 2 in Plumbing

• Ability to achieve SC clearance.

• Full UK Driving License

• PASMA (desired) or training to be attained.