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Role – Client Services Consultant - Permanent

Salary – up to £30,000 DOE + OTE

Start Date – ASAP

Close date – 8th August 2025

Location – Bristol, BS1

About us

At Kings Court Trust, we occupy a unique, privileged position. We are called upon at a sensitive time when families are going through the stages of grief, but there is an acceptance that certain realities need to be addressed.

You can find out more about us via: https://www.kctrust.co.uk/about-us

Our Purpose

To support families through bereavement with expert guidance and genuine compassion, making a complex process feel manageable and human.

What you’ll be doing

• Handling enquiries from clients and business partners
• Following up on leads and using a consultative sales approach to close
• Owning a lead pipeline of partner and D2C leads
• Providing accurate and timely quotes
• Delivering end to end excellent customer service
• Meeting and exceed individual and team performance targets
• Collaborating across teams to ensure a seamless client experience
• Contributing to continuous improvement and innovation in how we work

What we’re looking for

Qualifications are desirable but not essential, we are looking for individuals with some of the following experience:

• B2B sales experience
• Experience using HubSpot or similar CRM
• Experience in a professional services sales environment
• Excellent customer service and communication skills

The type of person you’ll be:

• A Strong communicator—clear, empathetic, and confident
• A proactive, solutions-focused individual
• Ability to work independently and as part of a collaborative team
• Experience in probate, legal services, or estate administration
• A passion for making a difference in people’s lives

What we can offer you

We believe in rewarding great work.

For this role we offer the following benefits from day 1:

• (up to) £30,000 per annum
• Monthly Commission scheme
• 25 days plus bank holidays, increasing annually to 30.
• Health Cash Plan – Cash back for Dental, optical, and other treatments
• Employee discounts across a range of products and services.
• Variety of salary sacrifice benefits such as tech vouchers, dental & holiday buy.
• Company pension scheme – matching up to 5%
• Income protection insurance
• Life assurance policy
• Enhanced family leave (upon completion of probation)
• Cycle to work scheme
• Employee Assistance Programme

Why join us?

• A supportive, people-first culture
• Opportunities for growth and development
• A chance to make a real impact during life’s most challenging times

Where you’ll be working

• Our office based at Spectrum House, Bond Street Bristol BS1 3LG

Hiring process – what to expect

We like to keep things clear and straightforward. Here’s what you can expect:

• Application review – We review applications on a rolling basis and will contact you when shortlisted
• Initial chat – A short call with one of our team to get to know you better. There will be some element of competency here but we aim for it to be more conversational. (30mins)
• Interview – This is your competency based interview with the hiring manager(s)(up to 60mins) .
• Feedback – We will contact you following your interview, typically within 1 week.
• Support - We want everyone to feel comfortable and confident throughout our hiring process. If you have a medical condition or need any adjustments—whether that’s for an interview or any part of the process—please let us know. We’re happy to have a conversation about how we can best support you.

Ready to apply?

If Kings Court Trust sounds like the kind of place where you’d thrive, we’d love to hear from you. Apply now and help us shape the future of estate administration.

For any queries you may have before applying please contact the recruitment team via recruitment@kctrust.co.uk

Equality, Diversity & Inclusion

At Kings Court Trust, we’re committed to creating a workplace where everyone feels welcome, respected, and able to thrive. We believe in equal opportunities for all and ensure that every hiring decision is based on merit, skills, and experience—nothing else. We’re proud to foster an inclusive environment where individuality is celebrated and diverse perspectives are valued across everything we do. By applying for this role, you’re sharing your information with Kings Court Trust. We take your privacy seriously. To understand how we handle your data, please read our Privacy Policy, available on our website.