Are you an experienced probate professional looking for a new opportunity? Do you thrive when working with a supportive and collaborative team? Would you enjoy a role where you can share your knowledge by coaching others?

If so, then Kings Court Trust may have a great opportunity for you!

Kings Court Trust are looking for an experienced Probate Lead Case Manager to join and support us in an exciting period of growth. Customer service is at the heart of everything we do, meaning you won’t be working in a time recording fee earning way, but ensuring you deliver our award-winning estate administration service to our clients. We appreciate our employees lives outside of work, and encourage, promote and support flexible working to assist you in achieving the right work life balance.

About us

At Kings Court Trust, we understand that dealing with a loved one’s estate can be overwhelming and emotionally taxing. Our mission is to ease this burden by providing a supportive, seamless experience from start to finish. As probate experts, we offer compassionate solutions to the complexities of bereavement, allowing families to focus on honoring their loved one’s memory. Kings Court Trust are looking for an experienced Probate Case Manager to join us at an extremely exciting time in the business’s growth, to help us continue to deliver our award-winning estate administration service to our clients.

What you’ll be doing

As a Probate Case Manager you’ll be able to provide a supportive customer experience whilst ensuring that we do everything in our power to make sure that the estate administration process is delivered to the highest standard to the families who are at the heart of what we do. Our expectations for you in this role is to manage a caseload of varying complexities, share your knowledge to help upskill and coach your colleagues, and above all provide the best possible service to our clients and customers. Whilst professional experience is of high importance to us as a business in finding the right candidates, it is of equal importance that they are a suitable fit for the culture we offer as a business.

The ideal candidate

We understand you may not have all of the below skills or experience, but we would encourage you to apply if you have some of the below:

• Able to handle estates with varying complexities.

• Excellent communication skills at all levels and exceptional organisational and time management skills are a pre-requisite.

• An ability to self-motivate, particularly if working remotely, have a keen attention to detail, and take a proactive approach to your work.

• Work with a client and customer focus approach at all times,

• Able to work with empathy for the families, maintaining a genuine desire to help them and be prepared to go above and beyond in order to provide support.

• Taking a collaborative approach to supporting and coaching your colleagues.

• Experience of end-to-end estate administration and probate.

• Experience in a customer service or private client focused environment

What we can offer you

• 25 days plus bank holidays, increasing annually to 30

• Health Cash Plan – Cash back for Dental, optical, and other treatments

• Employee discounts across a range of high street products.

• Variety of salary sacrifice benefits such as tech vouchers, dental & holiday buy

• Income protection insurance

• Life assurance policy

• Enhanced family leave

• Cycle to work scheme

• Employee Assistance Programme

• Flexible working options across most roles

Need to know

Salary: up to £32,000 per annum DOE

Location: On-site, hybrid or remote working available.

Hours: 37.5 per week typical hours are 9am – 5pm, flexible working options available for anyone wanting part-time

Start date: Flexible, ASAP preferred

Equality & Diversity

Kings Court Trust is committed to equality and diversity in employment and all of our activities. We ensure that all successful applicants are selected based on their relevant merits and experience and that people are given equal opportunities within the workplace.

If this opportunity excites you and you’d like to consider joining us, please apply today with your CV!

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