Do you have a background in sales with a passion for delivering a positive customer experience? Are you proactive in your approach to work with a desire to achieve your goals?

If so, then Kings Court Trust may have a great opportunity for you!

We are looking for a Telephone Sales Consultant to join our friendly and motivated Client Services Team. This role is initially based on site, with the option of hybrid once you’ve completed your training.

About us

At Kings Court Trust, we understand that dealing with a loved one’s estate can be overwhelming and emotionally taxing. Our mission is to ease this burden by providing a supportive, seamless experience from start to finish. As probate experts, we offer compassionate solutions to the complexities of bereavement, allowing families to focus on honoring their loved one’s memory.

What you’ll be doing

As a Telephone Sales Consultant you will look to maximise sales opportunities and successfully handle enquiries from clients and business partners, follow up leads, and nurture them through the sales process with a consultative approach. This is a great opportunity for anyone with a B2B or B2C sales experience, industry experience is not essential, we can offer you excellent training and support to develop your career here at Kings Court Trust.

Duties may include:

• Managing inbound leads and enquiries and providing timely quotes

• Converting leads to sales and ensuring an efficient handover to our Service Delivery team

• Providing excellent end-to-end customer service, offering clear communication and support

• Identifying opportunities to upsell/cross-sell services

• Meet and strive to exceed sales and performance targets The ideal candidate We understand you may not have all of the below skills or experience, and we would encourage you to apply if you have some of the below:

• Effective communication skills, both written and verbal.

• Ability to build and nurture positive working relationships both internally and externally.

• Able to work autonomously and effectively prioritise your own workload.

• Previous experience using a CRM (Salesforce preferred)

• Ability to work to set KPI’s.

• Previous experience in a sales-based role.

What we can offer you

• 25 days plus bank holidays, increasing annually to 30.

• Long service leave reward

• Health Cash Plan – Cash back for Dental, optical, and other treatments

• Employee discounts across a range of high street products.

• Variety of salary sacrifice benefits such as tech vouchers, dental & holiday buy.

• Income protection insurance

• Life assurance policy

• Enhanced family leave

• Cycle to work scheme

• Employee Assistance Programme

• Flexible working options across most roles

Need to know

Salary: up to £28,000 DOE, competitive OTE package

Location: On-site (Central Bristol), hybrid post probation

Hours: 37.5 per week, Monday - Friday, flexible working available

Start date: ASAP

Equality & Diversity

Kings Court Trust is committed to equality and diversity in employment and all of our activities. We ensure that all successful applicants are selected based on their relevant merits and experience and that people are given equal opportunities within the workplace.

If this opportunity excites you and you’d like to consider joining us, please apply today with your CV!

By applying for this role your details will be submitted to Kings Court Trust. Our Privacy Policy explains how we will use your information, and is available on our website at https://www.kctrust.co.uk/