Reporting to the Assistant Operations Manager, the role of an Inspector is to supervise as well as assist, monitor and record all driver related activities.

Focus needs to be given to deliver operations in line with legal requirements and the Company’s policies and procedures. You must ensure that the services are punctual and reliable as far as is practicable, and act on any information available to you and notify drivers accordingly to ensure unnecessary delays to service are avoided.

You will need to adapt quickly to various challenges and be able to solve problems as and when they arise.

You must maintain effective communication between Operation, Allocation, Engineering and Customer Service department(s).

You will undertake clerical work as part of the role.

Due to the nature and importance of this role, you will need to be a Team player and you will need to work closely with other members of your team to ensure that daily targets are met. Y

ou must promote structure and discipline within the workplace, behave in a professional manner and lead by example. You must treat other employees and staff with dignity and respect as you would expect to be treated yourself.

• Ensure all duties are correctly allocated and drivers depart on time
• Ensure all vehicles are correctly allocated and according to type, livery, branding and emissions etc
• Ensure all service delays (volume of traffic, breakdown, are mitigated through driver and vehicle replacement in real time
• Ensure all driver absence and changeover is communicated to the Allocations officer in real time
• Ensure all breakdowns are recorded and communicated to the Engineering department in real time 
• Ensure all VCR’s containing defect entries are handed to the Engineering department on receipt in real time 
• Ensure all vehicle changeover’s (T-Card’s) are changed to reflect the current allocation in real time 
• Ensure that you monitor Ticketer tracking in real time and communicate any early/late running via Ticketer messaging to drivers 
• Ensure that you monitor Ticketer (inbound) messaging and respond via Ticketer (outbound) messaging in real time
• Ensure all lost mileage is recorded within the ‘Daily Lost Miles Record’ sheet in real time
• Ensure all driver absence is recorded and ‘Return to Work’ (RTW) documentation is completed
• Ensure Drug and Alcohol testing (for-cause) is completed, as necessary
• Ensure all accidents/incidents are recorded and notified to the respective department(s) in real time 
• Ensure all accident reports forms (ARF’s) are completed prior to the employee departing depot 
• Driving assessments (on-road assessment) to be carried out on request 
• Revenue checking – ad-hoc and/or scheduled in advance
  

• PCV Licence