ReUse Shop Manager

Bryn Lane, Wrexham

35 – 37.5 hours per week

Salary – £30k (FTE)

Nightingale House Hospice provides specialist palliative care services, completely free-of-charge, to patients and their families across a wide area stretching from Wrexham, Flintshire, and East Denbighshire to Barmouth and the border towns including Oswestry and Whitchurch. Nightingale House Hospices’ shops are the heart of the charity and our community. Raising vital funds and increasing public awareness of what we do.

Are you a driven retail leader who wants to make a real difference? Join Nightingale House Hospice and build a rewarding career as part of a dedicated, compassionate team, making a real difference every day. We’re looking for a ReUse Shop Manager to lead our busy and unique retail operation, transforming donated goods into vital income that supports the work of Nightingale House Hospice.

About the Role 

This is a hands-on, commercially focused role where you will take full responsibility for the day-to-day running and performance of the ReUse Shop.

You will

• Drive sales and maximise profitability across in-store and online channels

• Lead, motivate, and develop a team of staff and volunteers

• Deliver excellent customer service and a welcoming retail environment

• Manage stock flow, selection, pricing, and merchandising

• Work closely with FCC / WCBC partners to ensure a consistent supply of quality stock

• Coordinate weekly stock movement from feeder sites to maximise sales potential

• Ensure the shop operates safely, efficiently, and in line with all regulations

About You 

We’re looking for someone who:

• Has proven retail management experience

• Is commercially aware and driven to achieve results

• Has strong leadership skills and enjoys developing teams

• Is confident managing stock, merchandising, and pricing strategies

• Has excellent organisational and problem-solving skills

• Is passionate about delivering great customer service

Experience in charity retail, reuse, or sustainability is desirable but not essential.

Why Join Us?

• Be part of a role with real community impact

• Help generate vital income for Nightingale House Hospice

• Work in a dynamic, hands-on retail environment

• Lead a team that makes a difference every day

In return Nightingale House offers

The opportunity to make a real difference

Excellent training and development opportunities for those that want them

Generous holiday allowance that increases with length of service

Employee Assistance Programme

Retail Discount Scheme

Staff Discount in Caffi Cwtch

Birthday Voucher

Live Events Discount Scheme

Closing Date: 9th July 2026 Nightingale House is an equal opportunities employer

Click on the button on the of the page to start your application 

This post is subject to a Disclosure and Barring Services check which will be taken into consideration when confirming any offer of employment. Nightingale House Hospice is committed to providing equal opportunities in employment. Registered Charity No: 1035600.