People Assistant

Job description

We are seeking a proactive, dedicated and detail-oriented professional to join our team as a People Assistant, reporting to the Head of People, to support delivery of our strategy and ensure robust people management.

We are a well-regarded, close-knit team, of talented subject matter experts, renowned for our ability to deliver. Our ethos is focused on customer satisfaction, equity, teamwork, support and development, and engendering a healthy home/work life balance.

As the People Assistant, you will work closely with the Enabling Services Team, providing efficient and responsive HR administrative support across the SQEP operations (c 80 employees and 25 associates). You will provide administrative support across all HR processes, including recruitment, onboarding, and employee record management, ensuring smooth and efficient operations within the firm.

The role is primarily on-site, with both full-time and part-time options available. For full-time arrangements, there is flexibility to work from home up to one day per week.

SQEP Ltd really do live our company values, we are an equal opportunities employer and welcome applications from all sections of the community.

As a signatory to the Armed Forces Covenant, we will interview and consider all UK military veterans, reservists and their families. Within the context of Reserves and military family's employees, flexible support to mobilisations and training/ deployment, injury or during bereavement is also available and, also, additional leave allowance where applicable

Responsibilities

Recruitment

• Assist with recruitment and support other recruitment processes, including preparing interview materials, organising interviews, and managing diaries.

• Support in the management of the Talent Bank of candidates


Employee Engagement

• Help coordinate and plan our internal wellbeing programme.


Onboarding and Offboarding

• Manage end-to-end onboarding and offboarding processes, including collating HR induction paperwork for new employees. Manage new starter administration, including contract preparation and onboarding, producing and drafting Agreements and Offer letters from existing templates

• Reference requesting and chasing

• Ensure a smooth transition for leavers.

• Manage employment changes.


New Starter Induction Support

• Support and host day-one inductions for new employees, ensuring a positive and welcoming start to their journey with the organisation.

• Coordinate with IT and relevant teams to ensure all new starters have the necessary equipment, systems access, and workspace set up in advance of their start date.

• Distribute IT equipment and other supplies on day one, ensuring accurate record-keeping and compliance with inventory management processes.

• Maintain and monitor IT equipment stock levels, working with suppliers or internal teams to replenish items as required.

• Conduct regular check-ins with new employees throughout their induction period, providing support, answering queries, and gathering feedback to enhance the onboarding experience.

• Assist in continuous improvement of the induction process by identifying opportunities to streamline and enhance the new starter experience.


First Line Support

• Provide first-line support for employee queries.

• Coordinate the HR inbox, monitoring queries daily and responding to or escalating actions as necessary.


Learning and Development

• Assist with the logistical arrangements for training sessions, events, and initiatives.

• Support in the development of our people through Apprenticeships, Masters, Batchelors and other industry qualifications

Administration

• Support administrative tasks across the employee lifecycle, including filing, archiving documents, and maintaining employee records with complete accuracy and confidentiality throughout the employee lifecycle, including personnel records, holiday, and absence tracking.

• Maintain compliance with statutory regulations and company policies in line with business needs and employment law.

• Support the administration of company benefits.

• Ensure payroll data, including starters, leavers, payroll changes, and deductions, are accurately recorded and communicated to the Finance department

•Support with the application, renewal and closure of all Security Clearances

• Share insights and opportunities for continuous improvement with the wider team

• Collaborate with the wider Enabling Services team to ensure seamless information flow.

Reporting and HR Support


• Assist with reporting requirements, ensuring accurate and timely data is provided for people-related metrics across the organisation

• Support the Head of People all matters of Employee Relations, such as disciplinaries and grievances.

Qualifications

CIPD Level 3 is preferred but not essential.

A DBS and Security Clearance check will be required for this role.

Competencies

• Strong organisational abilities with the capability to manage workload effectively, juggling a variety of tasks throughout the day

• High attention to detail and accuracy.

• Strong communication skills and the ability to build effective working relationships.

• Ability to communicate effectively with employees at all levels, providing clear and professional responses to queries and maintaining a positive and approachable demeanour.

Experience

• Demonstrable HR administration experience in a professional services environment is preferred.

• Experience with Right to Work DBS compliance experience

• Good IT skills with strong working knowledge of Microsoft

Hours per week 40
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Contact nameLaura DurrantContact emailhr@sqep.com