We are looking for a superstar Account Manager, to be based in our Kings Hill office, working full-time, with the opportunity to work one day from home.

Role Purpose:

To lead the sales function for key customers, ensuring FPP are exceeding service requirements, whilst achieving sales and gross margin budgets.

Key Accountabilities

1. Leading the day to day management of key customers

2. To deliver customer service levels to the business and ensure these expectations are met

3. Management of customer KPI’s throughout the business, passionately driving improvements

4. Overview of the wider industry/ category, ensuring our customers are achieving growth

5. Support new product launches & range change planning and implementation

6. Management of individual account profitability

People Management

7. Support in Day to day Management of Account Executive

8. Focused on driving individual customer growth

9. Develop a PDP for Account Executive so they can achieve potential

10. Reviewing objectives to deliver outstanding customer service

People and Customer Values

11. First for Customers, putting the customer at the heart of everything we do

12. First for Growers, building long term mutually beneficial relationships

13. Operating Responsibly, making a positive impact in the way we act

14. Market Leading Innovation, creating future consumer value

15. One team, supporting colleagues to deliver our goals

Personal Specification and Skills

16. Maintenance of sales budget through Demand Forecast Planning

17. Management of relevant customer accounts, ensuring accurate weekly data

18. Management of Customer pricing cubes

19. Presentation of market share to key customers

20. Management of the prophet system to ensure accuracy of invoicing