Imparta is a global leader in performance improvement for Sales, CX and Leadership. Imparta’s 25 years of research and experience with leading global organisations allows it to deliver:

• The skills to win: Imparta’s modern, research-based methodology equips sellers to make sense of each situation, choose the right response, and deliver results based on 180+ best practice skill modules.

• Embedded at scale: Imparta’s expert designers, consultants and trainers help you assess, develop, coach, and continuously improve sales capabilities at scale, globally, in local language.

• Powered by agentic AI: i-Coach® AI is an agentic solution that delivers proactive and personalised assessment, learning, coaching and task support for every user, integrated into your AI infrastructure.

Together, these elements allow organisations to assess, develop, coach, practice, and continuously improve sales capabilities at global scale, while tracking results and adjusting as the team and markets evolve. They can be used to plug gaps in sales enablement, or to build an entire enablement solution.

Imparta’s Account Growth focused Client Directors manage our key accounts, including development of new opportunities within the account. Their mission is to build strategic relationships with clients, identify how they can achieve their business objectives by removing the barriers which may prevent them from doing so and identify other business areas or solutions that will help them take their business forward.

Reporting to the Sales Manager, the Account Growth Client Director is responsible for identifying and generating commercial opportunities that deliver on the Imparta strategy, meeting and exceeding their quota that feeds into the commercial target.

The role is to oversee a portfolio of assigned clients and develop new business within these accounts to deliver on the Imparta strategy, meeting and exceeding their quota that feeds into the commercial target. This includes developing strong relationships with clients, connecting with key stakeholders and driving the lifecycle of our accounts. In this role, the Account Growth Client Director will liaise with cross-functional internal teams (including Sales Performance Consultants and Project Managers) to improve the entire client experience.

Imparta’s strategy is to work with a manageable number of large global contracts with multiyear deal size of between $180K and $1.8M. This invariably means building relationships at C-Level.

Objectives for the Account Growth role include:

• Build and maintain strong, long-lasting client relationships. Develop trusted advisor status with key accounts and customer stakeholders..

• Develop business with existing clients and/or identify areas of improvement to meet sales quotas. Progress towards activity targets and KPI’s set by the Sales Manager.

• Add value at all stages of the Buying Cycle and identify the potential value a client will gain from engaging further with Imparta.

• Educate existing clients and influence them to buy our strategic solutions within our 3D Advantage portfolio of products.

• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders

• Forecast and track client growth opportunities through implementation of account plans. Utilize strategic agility to identify and solve problems for specific client business issues.

• Negotiate contracts and close agreements to maximize profits and margin.

• Build an account pipeline to ensure a constant stream of sales, utilise Salesforce to accurately forecast probability and revenue.

Experience:

• Proven solutions/consultative sales experience

• Fluent in French (required )

• Experience in selling training and consultancy (desirable)

• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail

Competencies:

• Thinks strategically about accounts and follows a regular cadence of planning, action and review. Asks and answers key questions about how to defend and grow the account.

• Delivers game-changing insights for the customer around their current and future needs, and for the team around ways to protect and grow the account.

• Shows proactivity and creativity in finding ways to overcome any obstacles they face. Highly resilient in the face of any setbacks and prepared to go the extra mile to achieve outstanding results.

• Proactively maps the accounts and scans for threats and opportunities.

• Has multiple trusted advisor relationships with senior customer stakeholders. Is highly credible when discussing their own business and the customer’s. Highly reliable, managing both commitments and expectations

• Communications: Outstanding verbal, written and formal presentation skills