Job description
Imparta is a recognised world leader in sales and service performance improvement, with the capability to deliver global training initiatives in local languages and with local knowledge and experience. We are the industry leader in sales-specific AI tools that expand and embed our legacy offerings and our shifting the way clients consume learning. Leveraging the latest research into real world selling and buying behaviours, we design highly practical change programs that include real life application and experiential learning, supported by leading-edge technology such as our award-winning cloud-based Virtual Sales Academy®.
We’re proud to say we’ve won many international awards from the perspective of sales, service and learning, including Gartner Magic quadrant 2025, Forrester Wave™: Sales Training Services, Q1 2025 and Gold Awards from Brandon Hall and Stevie.
We have been recognized for 9 years in the TrainingIndustry.com Top 20 for global sales training. We also feature in the Selling Power Top 20. Imparta helps many of the world’s top sales organisations to improve their results including Cisco, Intel, Microsoft, GE, Telefonica, WPP and other world-renowned organisations. We deeply care about helping our customers to get the maximum value out of our solutions.
As a Senior Project Manager, you’ll be at the heart of delivering transformative client experiences. Reporting to the Head of Project Management, you’ll lead complex, high-impact projects from concept to completion—bringing clarity, energy, and focus to every stage. You’ll unite teams, drive collaboration, and use Asana to keep momentum, visibility, and accountability high. Working in close partnership with the Client Director and Sales Performance Consultant, you’ll build strong, insight-driven relationships that create measurable change for our clients. Your work will directly power Imparta’s mission of scalable impact, digital innovation, and sustained performance growth.
Responsibilities
1. Project Leadership & Delivery
• Lead multiple complex projects from initiation to completion, ensuring excellence in delivery.
• Develop and execute clear, strategic project and programme plans.
• Proactively manage timelines, risks, and dependencies for smooth delivery.
• Identify and share ways to deepen customer relationships and streamline workflows.
• Lead confident, collaborative meetings that drive clarity and alignment.
2. Client Partnership & Strategic Impact
• Partner with Client Directors and Consultants to deliver and document measurable client impact.
• Build strong, insight-led relationships that inspire trust and innovation.
• Provide strategic direction and act as a key client contact
• Advise the commercial team on feasibility, costs, risks, and solutions.
3. Operational Excellence & Tools
• Master Asana and champion its use for all project management needs
• Optimise dashboards and templates for visibility and efficiency.
• Maintain data accuracy across Asana and Salesforce for unified reporting.
• Drive continuous improvement through quality reviews and lessons learned.
4. Collaboration, Growth & Leadership
• Partner across teams to enhance digital and operational processes.
• Support the Head of Project Management in refining PM practices.
• Coach and empower team members to deliver with confidence and excellence.
• Develop a deep understanding of Imparta’s products and learning solutions to create robust, client-focused delivery plans.
• Live and role-model Imparta’s values—demonstrating integrity, collaboration, and a growth mindset in every interaction.
5. Measurement & Continuous Improvement
• Support impact measurement alongside the Sales Performance Consultants.
• Review and act on client and Faculty feedback to drive performance improvement.
Experience
Essential
• Proven experience leading multiple, multi-year, multi-country client programmes.
• Strong stakeholder management skills and the ability to influence at all levels.
• Excellent communicator and relationship builder, confident engaging senior stakeholders.
• Demonstrated client service excellence and consultative project delivery approach.
• Commercially aware, balancing client success with business profitability.
• Skilled in project financial management, including forecasting, reconciliation, and invoicing (Salesforce or similar).
• Digitally fluent, with hands-on experience using Asana or comparable tools to drive adoption and efficiency.
• Resilient, adaptable, and solutions-focused under pressure and change.
• Highly organised, detail-oriented, and committed to deadlines.
• Leads by influence, inspiring collaboration and accountability across teams.
• Intermediate MS Office skills, including Excel.
• Be able to travel to the London office. at least once a quarter Desired
• Experience within Sales or Learning & Development environments.
• Comfortable working with complex, global client organisations.
• Curious, collaborative, and confident exploring ideas with stakeholders.
• Passionate about learning, development, and continuous improvement.
• Brings integrity, curiosity, and collaboration to every client and team interaction.
Desired
• Experience within Sales or Learning & Development environments.
• Comfortable working with complex, global client organisations.
• Curious, collaborative, and confident exploring ideas with stakeholders.
• Passionate about learning, development, and continuous improvement.
• Brings integrity, curiosity, and collaboration to every client and team interaction.
