Revenue/Accounts Receivable and Credit Control Manager
Permanent (full time)

We’re thrilled that you’re interested in joining the British Board of Agrément.

The BBA is looking to hire a Revenue/Accounts Receivable and Credit Control Manager to join our Finance team.

About Us:

The British Board of Agrément (BBA) provides services that help clients create accountability and mitigate risk. Through extensive research, auditing, inspection, testing and certification, we help to instil confidence in the entire Construction product supply chain. With a 60-year legacy as a trusted certification body, the BBA develops long-term partnerships with clients, assisting in the innovation and development of products and services, enabling continued commercial growth in both the UK and Global marketplaces, while remaining reassuringly impartial. The BBA looks to reinvest in the industry for the benefit of all stakeholders.

Role Overview:

The role is to ensure our credit control function is efficiently managed focussing on timely invoicing, communicating with clients over payments, cash management and collection, as well as revenue recognition, sales ledger reconciliation and resolving any invoicing queries. Revenue/Accounts Receivable and Credit Control Manager is responsible for day-to-day management of the accounts receivable ledger, ensuring all invoices are accurately prepared and issued in a timely manner to facilitate the effective recovery of all outstanding debt. You will lead and promote the importance of cash collection and management throughout the business and work closely with other departments to ensure integrity, completeness and correctness of revenue.

Main Duties/Responsibilities:

Contracts

  • Manage the day-to-day operation of the Accounts Receivable ledger.
  • Ensure all invoices and credit notes are raised accurately and issued promptly.
  • Produce annual invoicing in line with agreed schedules.
  • Ensure all contracted revenues are billed correctly and timely.
  • Performing reconciliations of contracts and revenues recognised.
  • Post and allocate daily cash receipts within Business Central (BC).
  • Job status updates.
  • Perform daily bank reconciliations.
  • Write off approved bank charges where applicable.
  • View and monitor customer payments via MyOpayo.

Management Information

  • Manage credit note process to ensure they are approved within the delegated authority and in line with the company processes.
  • Produce daily cash reporting, including bank balances and monthly cash receipts.
  • Confirm remaining revenue on jobs (Work in Progress – WIP).
  • Assist in calculating daily and monthly cash collection targets.

Stakeholder Liaison

  • Obtain feedback from internal departments on processes and projects to continually improve our systems.
  • Identify customer billing queries and manage their satisfactory resolution expediently.
  • Hold regular meetings with the sales, client engagement and operations teams to resolve any ongoing issues and improve our processes and systems.

Analysis

  • Liaising with the accounts receivable to ensure debts are collected within terms and that correct allocation of cash receipts and advance receipts are processed and managed.
  • Manage the billing team and process regarding unbilled revenue balances and assessing revenue impact of same.
  • Undertake a regular review of potential bad debt with recommended actions.
  • Review customers on Top Service and manage credit exposure.

Other Activities

  • Input into the system changes and improvements.
  • Provide cover for other finance members at busy periods or for holiday or sickness.
  • Be involved in projects as directed by the Senior Management team.
  • Help provide training and support to new members of staff.
  • Perform any other duties as and when required to meet the needs of the business.
  • Promote and support the Finance function throughout the business.

General Responsibilities:

  • Promote and adhere to all BBA policies and actively promote the BBA wherever possible.
  • Responsible for your own Health and Safety and that of your colleagues and others on the BBA premises in accordance with relevant health and safety legislation and the BBA Health & Safety Handbook.
  • Carry out tasks broadly similar to those in this job description.
  • Conduct yourself in a professional manner at all times, acting with integrity, impartiality and honesty at all times.
  • Endeavour to self-improve and develop.

Key Competencies:

  • Strong knowledge of Accounts Receivable and Credit Control processes.
  • High level of accuracy and attention to detail. Strong analytical and problem-solving skills.
  • Excellent communication skills (verbal and written).
  • Ability to manage multiple priorities and meet tight deadlines.
  • Confident user of accounting systems (e.g. Business Central) and Excel.
  • Self-starter and ability to drive initiatives and process improvements.
  • Professionalism, honesty, integrity and impartiality. Calm under pressure.
  • Ability to build and maintain strong working relationships internally and externally.
  • Ability to motivate, develop and manage a team.
  • Works well in a team but able to work on own initiative.
  • Customer focused with a good understanding of client needs and expectations.

What we offer:

We believe that our strength lies in our people; that’s why we invest heavily in them through providing training to maintain and develop the skills of all our teams, enabling us to serve our clients better. Because of this we offer a total reward package of a competitive salary and employee benefits, including:

  • Employer Contributory Pension Scheme of 6%
  • Life assurance x4 annual salary
  • Generous holiday allowance starting at 25 days and increasing to 30 after five years of service
  • Health care cash plan scheme
  • An Employee Assistance Programme – with up to 6 counselling sessions
  • Flexible working hours to fit in with individual lifestyles
  • Opportunity to work from home
  • And many more!

We’re a social group and when we’re not working, we love to get together socially, and support local community initiatives whenever possible.

Location Watford
Hours per week 37.5
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