Department: Bethell Plant and Transport
Positions: 1
Job Title: Plant Office Apprentice
Location: Kearsley, Bolton
Job Summary
To assist the Hire, Workshop and Service Departments to ensure Plant administration is dealt with quickly and efficiently in accordance with Company Procedures. An apprenticeship to learn the Hire Controller and Plant Service administration role.
Principal accountabilities
SAFETY
Assist with the management of the Company s Approved suppliers. Record and communicate any non-conformances.
CUSTOMER
Liaise with internal customers, other departments, and suppliers, showing customer service; respect; and professionalism. Provide the best service, we can, to our colleagues and customers.
Maintain a balance between cost and site progress, communicating with suppliers and internal customers to advise on progress of activities to achieve on-time delivery and the correct specification.
Build relationships with suppliers. Effective and efficient supply relationships are crucial in maintaining and sustaining a quality supply service.
Assist the Department to ensure that plant reports are distributed for verification / authorisation as required. Systems are updated weekly, checking against suppliers reports and clarified with site every week.
PEOPLE
Provide support to your Manager and the Bethell Plant Team.
Support the Bethell Group, providing Plant in a timely, communicative, and efficient manner.
Work with your colleagues in a polite and respectful manner. Build strong relationships across the business.
INTEGRITY
Promote equality, diversity, and human rights in working practices.
Maintain standards of professional practice, ensuring your behaviour complies with organisational values. Take responsibility for your own personal development in line with agreed objectives.
Undertake any other reasonable duties, commensurate with the level of the post.
EXCELLENCE
Place plant Orders ensuring that the necessary equipment is delivered to the correct site, correct specification and within the specified time frame. Maintain all data records according to the Company s QA procedures. File or scan all tickets, delivery notes, off hire sheets as required.
Deal with all plant breakdowns and off hires, processing them as soon as possible. Liaise with site and suppliers to ensure that issues are resolved, repairs or exchanges are organised. Update records and report continuous non-conformances to ensure quality standards are met.
Process and authorise Invoices allocated to you by the Plant Manager. All invoices are authorised in accordance with the Company s authorisation procedure and returned to the accounts department by monthly deadlines. Check invoices carefully, matching them to the Purchase Order and delivery information, query discrepancies; update query / dispute spreadsheets and help to resolve any issues as quickly as possible. Look to improve any flaws in Bethell s or the supplier s systems. Communicate with suppliers to ensure supplier accounts run smoothly.
Be aware of your role and responsibility within the company and always aim to improve and develop.
Attend all meetings as requested by your NVQ training company and complete all your assignments and tasks in a timely manner.
SUSTAINABLE
Promote the delivery of tangible environmental benefits.
Assist in ways the Plant department can reduce the companies carbon footprint. Communicate information from suppliers that can assist the company innovate and improve.
Person Specification
Qualifications and Experience
GCSE in English Language or Mathematics (or equivalent)
Computer literacy, Microsoft Office
Skills and knowledge
A desire to work in the Construction Industry
Some knowledge or interest in Construction Plant, Tools and equipment would be an advantage.
A good working knowledge of Microsoft Office products / internet and email
Well-developed written and verbal communication skills
Excellent organisational, time management and planning skills
Highly accurate with a good attention to detail
Numerate
Systematic and logical
Personal qualities
An awareness of the importance of health and safety
Good communication skills, relationship builder
Commitment to business success and customer service
Team player
Conscientious, trustworthy, open and reliable
The willingness to take a great opportunity to begin a career at a long established and growing company.