Legal Operations Manager

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Questions

To support your application, please complete the following sections below:

Evidence of essential criteria (Questions 1–4): Use these questions to bring your CV to life and demonstrate how you meet the essential criteria. Your answers will be scored alongside your CV during the shortlisting stage
AI use (Questions 5 & 6): Share your use of AI tools during the application process
Reasonable adjustments (Question 7): Provide details of any reasonable adjustments you may need during the recruitment process
UK residency (Question 8): Confirmation of your residency in the UK

1. Essential criteria 1 - Commercially minded professional with at least 3 years of experience in Legal Operations, Legal Practice Management, or a related or equivalent field. Please tell about your experience, knowledge and aptitude relating to this specific essential criteria. You are encouraged to refer to specific and concrete examples

2. Essential criteria 2 - Technical proficiency to gather, analyse and interpret complex data, and the soft skills required to communicate clearly navigating GLP’s unique mission-driven environment as a fundraising campaigner, funder, and solicitor. Please tell about your experience, knowledge and aptitude relating to this specific essential criteria. You are encouraged to refer to specific and concrete examples

3. Essential criteria 3 - Advanced Excel/data management skills with demonstrated experience in financial estimating and modelling, budget tracking, and management of legal spend, and an aptitude and curiosity to explore how AI can support legal operations within GLP. Please tell about your experience, knowledge and aptitude relating to this specific essential criteria. You are encouraged to refer to specific and concrete examples

4. Essential criteria 4 - Prior exposure to SRA compliance, KYC onboarding, and AML frameworks (good understanding of the regulatory environment, even if they have not formally held an MLRO title. Please tell about your experience, knowledge and aptitude relating to this specific essential criteria. You are encouraged to refer to specific and concrete examples

5. AI in your application - At Good Law Project, we’re all about transparency. We know that AI tools like ChatGPT, Gemini, or Claude are becoming a regular part of how we all work; in fact, we use them ourselves. However, we also campaign against the way these technologies can be used in unethical or hidden ways. That’s why we believe in being up-front about the role they play in our own process, and we ask you to do the same. If you’ve used AI to help prepare your application, we ask you to be open with us and briefly explain your thought process. Did you use AI to apply for this role?

6. If yes - please share your reflections (e.g. the tools you used, where you used it, the value added and how you ensured your application captures your unique perspective and critical thinking)

7. Do you need any adjustments or access requirements and how can we help you during the recruitment process?

8. Do you have residency in the UK?

Monitoring questions

We welcome and encourage applicants from all backgrounds and don’t discriminate on the basis of age, disability, LGBTQ+ or relationship status, pregnancy/maternity, race, religion and belief, sex or social class. We particularly welcome applications from racialised ethnic groups or those with lived experience of disadvantage.

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